Automated travel and customer surveys

Skyss

Skyss would like to receive tender offers for automated travel surveys which, with the consent of the customer, can track and summarise their trips starting from the time the trip begins, to possibly boarding one of Skyss's vehicles or vessels, to reaching their final destination. The travel surveys must cover all trips, including those that do not involve the use of Skyss's vehicles or vessels. The surveys must be automated, and require no actions other than consent from Skyss's customers. At the same time, privacy must be safeguarded in such a way that neither the tenderer, Skyss nor others are able to identify individuals from stored data.

Frist

Fristen for mottak av tilbud var 2022-10-25. Anskaffelsen ble publisert 2022-09-23.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2022-09-23 Kunngjøring av konkurranse
2022-11-22 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2022-09-23)
Gjenstand
Anskaffelsens omfang
Tittel: Business services: law, marketing, consulting, recruitment, printing and security
Referansenummer: SKYSS/22/32
Kort beskrivelse:
Skyss would like to receive tender offers for automated travel surveys which, with the consent of the customer, can track and summarise their trips starting from the time the trip begins, to possibly boarding one of Skyss's vehicles or vessels, to reaching their final destination. The travel surveys must cover all trips, including those that do not involve the use of Skyss's vehicles or vessels. The surveys must be automated, and require no actions other than consent from Skyss's customers. At the same time, privacy must be safeguarded in such a way that neither the tenderer, Skyss nor others are able to identify individuals from stored data.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Forretningstjenester: lov, reklame, rådgiving, ansettelse, trykking og sikkerhet 📦
Tilleggs-CPV: Programvare og informasjonssystemer 📦
Utførelsessted
NUTS-region: Vestland 🏙️

Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Forsyningsenhet
Navn på tildelende myndighet: Skyss
Postadresse: Postboks 7900
Postnummer: 5020
Poststed: Bergen
Kontakt
Internettadresse: https://www.skyss.no/ 🌏
E-post: gry.loftesnes@vlfk.no 📧
URL for dokumenter: https://tendsign.no/doc.aspx?UniqueId=afysdbeokf&GoTo=Docs 🌏
URL for deltakelse: https://tendsign.no/doc.aspx?UniqueId=afysdbeokf&GoTo=Tender 🌏

Referanse
Datoer
Sendt dato: 2022-09-23 📅
Innleveringsfrist: 2022-10-25 📅
Publiseringsdato: 2022-09-28 📅
Identifikatorer
Kunngjøringsnummer: 2022/S 187-530879
OJ-S-utgave: 187
Tilleggsinformasjon
Mercell notice: https://opic.com/id/afysdbeokf

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
1. Installation and operation of essential firmware (network servers/beacons) in Skyss' vehicles and speedboats in the Bergen region, with the option of expansion to several operating areas in Vestland county. Consideration must be given to installation in 1,000 vehicles and boats in the first iteration.
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2. Delivery of finished reports through a web solution such as Power BI.
3. Delivery of anonymised travel data (as a basis for reports) through an API endpoint, data lake or similar solution.
4. Necessary licenses for software, both for the tenderer and Skyss (e.g. software components that must be implemented in the Skyss Reise app).
Detailed description of the delivery, including the option of following Annex 1A - The contracting authority's requirements specifications and Annex 6B - Price form
Varighet: 48 måneder
Beskrivelse av opsjoner:
Skyss would like an option for digital customer surveys based on the same infrastructure (hardware and software) that is used for the travel survey. This option will also include assistance with the design and analysis of customer surveys.
See Appendix 1A_The contracting authority's requirements specification for more information.
Utførelsessted
Hovedsted eller utførelsessted: Vestland

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
*Tenderers must be a legally established company. Documentation requirement: • Norwegian companies: Company Registration Certificate: Verification that the company is registered in the trade or business registry as prescribed in the legislation of the country where the tenderer is established
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Økonomisk og finansiell stilling:
Tenderers must have sufficient economic and financial capacity to fulfil the contract. Documentation: The contracting authority will, as a starting point, obtain a credit rating of the tenderers. Credit rating based on the most recent financial figures. Financial strength will be evaluated in relation to turnover, operating profit margin, solidity and liquidity.
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The contracting authority reserves the right to obtain the tenderers' annual accounts including notes with the board and auditor's reports from the last year.
Foreign tenderers are asked to submit their annual accounts, including any notes with the board and auditor's reports from the last two years.
If a tenderer, due to valid reasons, cannot present the requested documentation, he can prove his economic and financial position with other documentation that the contracting authority can accept.
Teknisk og faglig kapasitet:
*Tenderers must have a good reputation from equivalent assignments in the last 3 years. Documentation: Description of the tenderer's 3 most relevant assignments during the last 3 years. The description must include information about the value of the assignment, the time and the recipient (name, telephone and e-mail). References may be contacted if necessary to clarify the relevance of the assignment. However, it is still the tenderer's responsibility to substantiate relevance through the description. Tenderers must use the reference form in Annex 5.
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*Tenderers must have relevant quality assurance measures in place. The main tenderer cannot rely on other tenderers to fulfil this requirement. Documentation: Description of quality assurance measures.
If a tenderer is certified in accordance with ISO 9001 or equivalent quality assurance certification, it is sufficient to attach a copy of the valid certificate.
*Tenderers must have relevant environmental management measures. Description of environmental management measures. If a tenderer is certified in accordance with the Eco-Lighthouse certification scheme, the Eco-Management and Audit Scheme, ISO 14001 or equivalent environmental management schemes, it is sufficient to attach a copy of the valid certificate.
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Prosedyre
Rettslig grunnlag: 32014L0025
Tidspunkt for mottak av tilbud: 12:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 2023-01-23 📅
Dato for åpning av tilbud: 2022-10-25 📅
Tidspunkt for åpning av tilbud: 12:05

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 992 051 825
Kontakt
Kontaktpunkt: Gry Loftesnes Skyss
URL for dokumenter: https://tendsign.no/doc.aspx?UniqueId=afysdbeokf&GoTo=Docs 🌏

Utfyllende informasjon
Klageinstans
Navn: Bergen tingrett
Poststed: Bergen
Land: Norge 🇳🇴
Kilde: OJS 2022/S 187-530879 (2022-09-23)
Kunngjøring om tildeling av kontrakt (2022-11-22)
Gjenstand
Anskaffelsens omfang
Totalverdi for anskaffelsen: 12 000 000 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2022-11-22 📅
Publiseringsdato: 2022-11-25 📅
Identifikatorer
Kunngjøringsnummer: 2022/S 228-657178
Refererer til kunngjøring: 2022/S 187-530879
OJ-S-utgave: 228
Tilleggsinformasjon
Mercell notice: https://opic.com/id/afhmfpzgzq

Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): Quality of the execution of the service
Kvalitetskriterium (vekting): 30
Pris (vekting): 70

Tildeling av kontrakt
Dato for kontraktinngåelse: 2022-10-28 📅
Navn: fluxLoop AS
Nasjonalt registreringsnummer: 998 003 334
Postadresse: Akersgata 41
Poststed: Oslo
Postnummer: 0158
Land: Norge 🇳🇴
Totalverdi for anskaffelsen: 12 000 000 NOK 💰
Informasjon om tilbud
Antall mottatte tilbud: 1
Kilde: OJS 2022/S 228-657178 (2022-11-22)
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