Procurement of System for Travel and Other Expenses in NAV (SaaS)

ARBEIDS- OG VELFERDSETATEN (NAV)

Arbeids- og velferdsdirektoratet (the Directorate of Labour and Welfare) will implement a procurement with the aim of enter into a contract with a supplier of cloud services (SaaS) for handling of travel and other expenses in NAV. The aim is that the process from submission to payment of reimbursement for travel expenses and other expenses will be carried out with a high degree of automation and built-in control options that can give the users a positive experience and increase the quality.
The intention of the new systems is to:
— get increased user satisfaction;
— contribute to reduced time use;
— give increased accounting quality.
In order to secure a uniform and efficient process, good interaction is required between new cloud services for travel and expenses other expenses and the existing wages and personnel system, where user-friendliness and exchange of data and information are essential.
Click here https://permalink.mercell.com/150874339.aspx

Frist

Fristen for mottak av tilbud var 2021-09-03. Anskaffelsen ble publisert 2021-07-06.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2021-07-06 Kunngjøring av konkurranse
2021-12-18 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2021-07-06)
Gjenstand
Anskaffelsens omfang
Tittel: Systems and technical consultancy services
Referansenummer: 21/2987
Kort beskrivelse:
Arbeids- og velferdsdirektoratet (the Directorate of Labour and Welfare) will implement a procurement with the aim of enter into a contract with a supplier of cloud services (SaaS) for handling of travel and other expenses in NAV. The aim is that the process from submission to payment of reimbursement for travel expenses and other expenses will be carried out with a high degree of automation and built-in control options that can give the users a positive experience and increase the quality. The intention of the new systems is to: — get increased user satisfaction; — contribute to reduced time use; — give increased accounting quality. In order to secure a uniform and efficient process, good interaction is required between new cloud services for travel and expenses other expenses and the existing wages and personnel system, where user-friendliness and exchange of data and information are essential. Click here https://permalink.mercell.com/150874339.aspx
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Systemtjenester og tekniske konsulenttjenester 📦
Tilleggs-CPV: Programvare for regnskap 📦
Utførelsessted
NUTS-region: Norge 🏙️

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Arbeids- OG Velferdsetaten (NAV)
Postadresse: Postboks 354
Postnummer: 8601
Poststed: Mo i Rana
Kontakt
Internettadresse: https://permalink.mercell.com/150874339.aspx 🌏
E-post: unn.irene.lothe@nav.no 📧
Telefon: +47 91323054 📞
URL for dokumenter: https://permalink.mercell.com/150874339.aspx 🌏
URL for deltakelse: https://permalink.mercell.com/150874339.aspx 🌏

Referanse
Datoer
Sendt dato: 2021-07-06 📅
Innleveringsfrist: 2021-09-03 📅
Publiseringsdato: 2021-07-09 📅
Identifikatorer
Kunngjøringsnummer: 2021/S 131-349511
OJ-S-utgave: 131

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
Arbeids- og velferdsdirektoratet (the Directorate of Labour and Welfare) will implement a procurement with the aim of enter into a contract with a supplier of cloud services (SaaS) for handling of travel and other expenses in NAV. The aim is that the process from submission to payment of reimbursement for travel expenses and other expenses will be carried out with a high degree of automation and built-in control options that can give the users a positive experience and increase the quality.
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The intention of the new systems is to:
— get increased user satisfaction;
— contribute to reduced time use;
— give increased accounting quality.
In order to secure a uniform and efficient process, good interaction is required between new cloud services for travel and expenses other expenses and the existing wages and personnel system, where user-friendliness and exchange of data and information are essential.
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NAV is seeking a standard cloud services that among other things includes the following products and services:
— user accesses;
— storage and processing power;
— establishing the service, hereunder necessary integrations and transferring of data.
NAV can also need assistance after the establishment phase, as well as competence transfer from the supplier.
In a normal year NAV has 100 000 registered travel expenses and other expenses. Due to the Corona pandemic the reimbursement demand for travel and other expenses nearly halved in 2020. It is anticipated that the travel activity will be reduced moving forward, in our forecast we have assumed around 75 000 reimbursement demands for travel and other expenses per year.
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We anticipate that 7 000 users need access to the system from the start. During the contract period it is anticipated that the need for access increased to 15 000 for employees in NAV.
NAV wants the system to be able to be used to settle travel and other expenses for external parties (users not employed by NAV). Today, under 2 000 external persons have been reimbursed for expenses from assignments carried out for NAV.
This procurement follows the procedure for contests negotiated in two stages. The contract authority chooses which suppliers are invited to submit tenders from among those who satisfy the qualification requirements.
Varighet: 36 måneder
Beskrivelse av fornyelser: The contract will renew for 1 year at a time if it is not cancelled.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
Tenderers are required to be a legally established company.
Documentation requirement:
• Norwegian tenderers: Company registration certificate from the Brønnøysund Register Centre.
Foreign tenderers: certificate for registration in the Register of Business Enterprises as prescribed in the legislation of the country in which the tenderer is established.
Minste nivå(er) av standarder:
The tenderer is required to have sufficient economic solidity to carry out the contract. The contracting authority will obtain credit ratings carried out by Experian; see www.Experian.no
If a tenderer believes that the credit rating will not provide an accurate picture, supplementary information is to be attached to the request for qualification.
Good implementation abilities are required.
Documentation requirement: description of the tenderer's technical capacity and professional qualifications. A description is requested regarding the capacity of relevant entities at the tenderer's disposal. With regard to qualifications, a brief overview of general relevant expertise at the tenderer is requested. The personnel proposed for the assignment must not be specified, and CVs must not be submitted.
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An overview of the tenderer’s average annual workforce and number of employees in the management during the last 3 years.
Experience from similar assignments is required.
Documentation requirement: a description of the tenderer's three most relevant deliveries during the last 3 years including a description of the assignment, value/scope, date and recipients (reference customer). Name and contact details of the contact person who can confirm this information must be provided on request.
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A good, efficient quality assurance system is required. Documentation requirement: Give an account of the company’s quality assurance system/management system and any certificates issued by independent bodies.

Prosedyre
Rettslig grunnlag: 32014L0024
Tidspunkt for mottak av tilbud: 10:00
Dato for utsendelse av invitasjoner: 2021-09-10 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 6 måneder
Tildelingskriterier
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vekting): 70
Pris (vekting): 30

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 889640782
Kontakt
Kontaktpunkt: Unn Irene Lothe
Adresse til kjøperprofilen: http://www.nav.no/ 🌏
URL for dokumenter: https://permalink.mercell.com/150874339.aspx 🌏

Utfyllende informasjon
Klageinstans
Navn: Oslo Tingrett
Poststed: Oslo
Postnummer: 0125
Land: Norge 🇳🇴
Kilde: OJS 2021/S 131-349511 (2021-07-06)
Kunngjøring om tildeling av kontrakt (2021-12-18)
Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
Arbeids- og velferdsdirektoratet [the Directorate of Labour and Welfare] will implement a procurement with the aim of enter into a contract with a supplier of cloud services (SaaS) for handling of travel and other expenses in NAV. The aim is that the process from submission to payment of reimbursement for travel expenses and other expenses will be carried out with a high degree of automation and built-in control options that can give the users a positive experience and increase the quality. The intention of the new systems is to: - get increased user satisfaction - contribute to reduced time use - give increased accounting quality In order to secure a uniform and efficient process, good interaction is required between new cloud services for travel and expenses other expenses and the existing wages and personnel system, where user-friendliness and exchange of data and information are essential.
Vis mer
Totalverdi for anskaffelsen: 12 200 000 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Oppdragsgiver
Identitet
Navn på tildelende myndighet: Arbeids- og velferdsetaten (nav)

Referanse
Datoer
Sendt dato: 2021-12-18 📅
Publiseringsdato: 2021-12-23 📅
Identifikatorer
Kunngjøringsnummer: 2021/S 249-658553
Refererer til kunngjøring: 2021/S 131-349511
OJ-S-utgave: 249

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
Arbeids- og velferdsdirektoratet [the Directorate of Labour and Welfare] will implement a procurement with the aim of enter into a contract with a supplier of cloud services (SaaS) for handling of travel and other expenses in NAV. The aim is that the process from submission to payment of reimbursement for travel expenses and other expenses will be carried out with a high degree of automation and built-in control options that can give the users a positive experience and increase the quality.
Vis mer
- get increased user satisfaction
- contribute to reduced time use
- give increased accounting quality
- User accesses
- Storage and processing power
- Establishing the service, hereunder necessary integrations and transferring of data
In a normal year NAV has 100,000 registered travel expenses and other expenses. Due to the Corona pandemic the reimbursement demand for travel and other expenses nearly halved in 2020. It is anticipated that the travel activity will be reduced moving forward, in our forecast we have assumed around 75,000 reimbursement demands for travel and other expenses per year.
Vis mer
We anticipate that 7,000 users need access to the system from the start. During the contract period it is anticipated that the need for access increased to 15,000 for employees in NAV.
NAV wants the system to be able to be used to settle travel and other expenses for external parties (users not employed by NAV). Today, under 2,000 external persons have been reimbursed for expenses from assignments carried out for NAV.

Tildeling av kontrakt
Dato for kontraktinngåelse: 2021-12-16 📅
Navn: TIETOEVRY NORWAY AS (hovedenhet)
Postadresse: Snarøyveien 30 A
Poststed: Fornebu
Postnummer: 1360
Land: Norge 🇳🇴
Telefon: +47 23145000 📞
E-post: info@tietoevry.com 📧
Land: Vestland 🏙️
Totalverdi for anskaffelsen: 12 200 000 NOK 💰
Informasjon om tilbud
Antall mottatte tilbud: 4

Utfyllende informasjon
Klageinstans
Navn: Oslo Tingrett
Kilde: OJS 2021/S 249-658553 (2021-12-18)
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