Framework Agreement for the Hire of Personnel for the Government's Representation Residence

Utenriksdepartementet

Hired personnel are required for events that are held under the management of the Government's Representation Residence (RRA).
The required assignments vary, and include, amongst other things:
— laying tables,
— catering,
— preparations for the event,
— clearing up during the event and afterwards (e.g., polishing glass and cutlery, handling empties, etc.),
— washing up,
— closing the premises (waste handling, etc.),
— assistance with odd jobs such as polishing silver, washing outside furniture, ironing flags, polishing chandeliers.
Examples of events are breakfast meetings, lunches, conferences, press conferences, receptions, and dinners, including:
(i) annual dinners for parliamentary committees, with maximum 54 guests. As a rule 3 courses. There are currently 12 committees in the Norwegian Parliament;
(ii) lunches with 5-30 guests, with the minister of foreign affairs as the host. As a rule 3 courses;
(iii) meetings in different formats and sizes with simple catering. From 5-80 guests.

Frist

Fristen for mottak av tilbud var 2021-03-25. Anskaffelsen ble publisert 2021-02-17.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

• Personalhuset Staffing Group AS

Hvem?

• Utenriksdepartementet

Hva?

• Tjenester relatert til Hotell- og restaurantvirksomhet, Detaljhandel › Restaurant og serveringstjenester

Hvor?

• Oslo

Anskaffelseshistorikk

Dato	Dokument
2021-02-17	Kunngjøring av konkurranse
2021-09-21	Kunngjøring om tildeling av kontrakt

Kunngjøring av konkurranse (2021-02-17)
Gjenstand
Anskaffelsens omfang
Tittel: Restaurant and food-serving services
Referansenummer: 21/19137
Kort beskrivelse:

Hired personnel are required for events that are held under the management of the Government's Representation Residence (RRA). The required assignments vary, and include, amongst other things: — laying tables, — catering, — preparations for the event, — clearing up during the event and afterwards (e.g., polishing glass and cutlery, handling empties, etc.), — washing up, — closing the premises (waste handling, etc.), — assistance with odd jobs such as polishing silver, washing outside furniture, ironing flags, polishing chandeliers. Examples of events are breakfast meetings, lunches, conferences, press conferences, receptions, and dinners, including: (i) annual dinners for parliamentary committees, with maximum 54 guests. As a rule 3 courses. There are currently 12 committees in the Norwegian Parliament; (ii) lunches with 5-30 guests, with the minister of foreign affairs as the host. As a rule 3 courses; (iii) meetings in different formats and sizes with simple catering. From 5-80 guests.

Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS)
Felles innkjøpsordliste (CPV)
Kode: Restaurant og serveringstjenester 📦
Tilleggs-CPV: Restaurant og serveringstjenester 📦
Utførelsessted
NUTS-region: Oslo 🏙️

Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Utenriksdepartementet
Postadresse: Boks 8114 Dep.
Postnummer: 0032
Poststed: Oslo
Kontakt
Internettadresse: https://www.regjeringen.no/no/dep/ud/id833/ 🌏
E-post: pko@wr.no 📧
Telefon: +47 47855143 📞
URL for dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=293732&B=DFO 🌏
URL for deltakelse: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=293732&B=DFO 🌏

Referanse
Datoer
Sendt dato: 2021-02-17 📅
Innleveringsfrist: 2021-03-25 📅
Publiseringsdato: 2021-02-22 📅
Identifikatorer
Kunngjøringsnummer: 2021/S 036-091204
OJ-S-utgave: 36

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

Hired personnel are required for events that are held under the management of the Government's Representation Residence (RRA).

The required assignments vary, and include, amongst other things:

— laying tables,

— catering,

— preparations for the event,

— clearing up during the event and afterwards (e.g., polishing glass and cutlery, handling empties, etc.),

— washing up,

— closing the premises (waste handling, etc.),

— assistance with odd jobs such as polishing silver, washing outside furniture, ironing flags, polishing chandeliers.

Examples of events are breakfast meetings, lunches, conferences, press conferences, receptions, and dinners, including:

(i) annual dinners for parliamentary committees, with maximum 54 guests. As a rule 3 courses. There are currently 12 committees in the Norwegian Parliament;

(ii) lunches with 5-30 guests, with the minister of foreign affairs as the host. As a rule 3 courses;

(iii) meetings in different formats and sizes with simple catering. From 5-80 guests.

Estimert totalverdi: 5 000 000 NOK 💰
Kort beskrivelse:

The Government's Representation Residence (RRA) has both hotel services and function premises as well as operation of the prime minister's residence. RRA is an integrated part of the visiting section in the Ministry of Foreign Affair's department for culture, business advancement and protocols. RRA has strict security guard services, and the police will be present at some events.

The use of the premises is reserved for the government, so a cabinet member must always be present. Guests are often staff of permanent officials from the various ministries, political management, royals, heads of state and important political persons at home and abroad.

There is capacity for approx. 60 guests at a dinner, whilst a reception can have 250 guests.

The number of waiters/waitresses at each event will vary according to the type of event and the number of guests. RRA generally operates with a relatively low number of guests per waiter/waitress, so that the number of waiters/waitresses can be higher compared to similar events under the management of others. For example, 5-8 guests per waiter/waitress during a dinner with 3 courses and wine.

RRA can offer accommodation for official visits to Norway from presidents, prime ministers, or foreign ministers. Can occur 1 to 3 times a year, often for 1-3 nights.

Hired personnel are required for events managed by RRA. The required assignments vary, and include, amongst other things:

Emphasis is put on the fact that the list of assignments is not exhaustive, and that other equivalent assignments can therefore be included in individual call-offs.

We would like to use the same personnel as far as possible. This will create trust, continuity, and an understanding of the role.

There is a large need for flexibility and quick changes in this framework agreement. The need for personnel will be influenced by the political picture, which means that bookings often are placed at short notice. The equivalent also applies to cancellations. Bookings for waiters/waitresses will normally be placed with less than 14 days notice. Normally between 5-14 days. In exceptional cases there will be an immediate need, i.e., when a call-off is made less than 1 day in advance.

RRA has approx. 200 events a year, and approx. half of them need hired personnel. Primarily on weekdays, with more daytime events than evening events. There can be a lot of evening events in periods, and occasionally there will be activities at weekends. An evening shift can last until midnight (00:00), and an early shift (e.g., a breakfast meeting) can start at approx. (06:00). The normal number of hours an event last will vary according to the type of event.

RRA is, as a rule, closed at Christmas, New Year, Easter, and in the middle of the summer. The exception is 17 May, when there is always an event. Activity is influenced by the political picture, such as elections, election years, major international candidatures, changes in the government, change of cabinet members/prime ministers, and international visits, etc. Visits that include accommodation will require hired personnel to the degree that the activities require this.

Estimert verdi eksklusive mva: 5 000 000 NOK 💰
Varighet: 48 måneder
Utførelsessted
Hovedsted eller utførelsessted: Oslo.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:

Qualification requirement 1:

Tenderers must be registered in a company register or a trade register in the country where the tenderer is established.

Documentation requirement 1:

Norwegian tenderers:

— Company Registration Certificate

Foreign tenderers:

— verification showing that the tenderer is registered in a company register or a trade register in the country where the tenderer is established.

Qualification requirement 2:

Tenderers are required to be registered as a certified manpower company in accordance with the regulations for manpower companies, laid down by the Ministry of Labour and Social Inclusion, 4 June 2008, which came into force 1 January 2009.

Documentation requirement 2:

Documentation of registration in the Norwegian Labour Inspection Authority´s register. The certificate should not be older than 6 months calculated from the deadline submission date for the tender.

Økonomisk og finansiell stilling:

Qualification Requirement:

Tenderers are required to have economic and financial solidity which gives the contracting authority assurance that the tenderer can comply with the contractual obligations.

Documentation requirement:

Submitted accounts for the last two financial years with the auditor's reports.

Teknisk og faglig kapasitet:

Qualification requirement 1:

Tenderers are required to have a quality assurance system for the services that will be provided. The system must have procedures as well as documented historical traceability.

The documentation must include a description of performed activities with the date and who carried out the activity for the requirements listed below. Documentation must exist that can be checked that the following has always been taken care of:

Procedures for the follow-up of the waiter/waitresses' working and rest hours.

• the tenderer must ensure that the assignment is in accordance with the legally established work plan that applies to the unit where the assignment will be carried out;

• the tenderer is responsible on behalf of the contracting authority/customer for ensuring that each waiter/waitress does not in total work more than allowed in the Working Environment Act´s work hour provisions.

The contracting authority's requirements for the following procedures:

• references — the tenderer's quality assurance system must document a completed reference check when recruiting a waiter/waitress,

• interview — the tenderer's quality assurance system must document a completed interview when recruiting a waiter/waitress,

• the tenderer's quality assurance system must document completed language assessments of waiters/waitresses.

Documentation requirement 1:

The tenderer´s detailed description of the quality assurance system. A description of the quality assurance system´s procedures with a focus on how the system is used in practice. If a tenderer has an ISO 9001:200 certificate or equivalent, it must be enclosed.

Qualification requirement 2:

Tenderers must have good experience from comparable assignments.

Comparable assignments means deliveries that cover the need as described in the tender documentation point 1.2 and Annex 1 — Requirements Specification, point 2.1 'personnel requirements'.

Documentation requirement 2:

Tenderers must describe their most relevant assignments in the last 3 years.

The list must include an indication of:

• the contracting authority's name,

• the assignment's value,

• date,

• recipient (name, telephone number and email address),

• description of the delivery, in particular substantiation that the experience is from similar deliveries.

It is the tenderer's responsibility to confirm relevance through the description.

The contracting authority will make a total assessment of the experience in the references when evaluating whether the requirement is fulfilled.

Prosedyre
Rettslig grunnlag: 32014L0024
Tidspunkt for mottak av tilbud: 12:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 2021-06-23 📅
Dato for åpning av tilbud: 2021-03-25 📅
Tidspunkt for åpning av tilbud: 12:00

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 972 417 920
Kontakt
Kontaktpunkt: Patrick Kwabena Otwerefoo Oware
Adresse til kjøperprofilen: https://eu.eu-supply.com/ctm/Company/CompanyInformation/Index/245665 🌏
URL for dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=293732&B=DFO 🌏

Utfyllende informasjon
Klageinstans
Navn: Oslo tingrett
Postadresse: Postboks 2106 Vika
Poststed: Oslo
Postnummer: 0125
Land: Norge 🇳🇴
Telefon: +47 22035200 📞
E-post: oslo.tingrett@domstol.no 📧
Internettadresse: https://www.domstol.no/Enkelt-domstol/oslo--tingrett/ 🌏
Organ ansvarlig for meklingsprosedyrer
Navn: Klagenemnda for offentlige anskaffelser
Postadresse: Postboks 511 Sentrum
Poststed: Bergen
Postnummer: 5085
Telefon: +47 55193000 📞
Tjeneste hvor informasjon om klageprosedyren kan innhentes
Samme som: Organ ansvarlig for meklingsprosedyrer
Kilde: OJS 2021/S 036-091204 (2021-02-17)

Kunngjøring om tildeling av kontrakt (2021-09-21)
Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

Hired personnel are required for events that are held under the management of the Government's Representation Residence (RRA). The required assignments vary, and include, amongst other things: - laying tables - catering - preparations for the event - clearing up during the event and afterwards (e.g., polishing glass and cutlery, handling empties, etc.) - washing up - closing the premises (waste handling, etc.) - assistance with odd jobs such as polishing silver, washing outside furniture, ironing flags, polishing chandeliers. Examples of events are breakfast meetings, lunches, conferences, press conferences, receptions, and dinners, including i. Annual dinners for parliamentary committees, with maximum 54 guests. As a rule 3 courses. There are currently 12 committees in the Norwegian Parliament. ii. Lunches with 5-30 guests, with the minister of foreign affairs as the host. As a rule 3 courses. iii. Meetings in different formats and sizes with simple catering. From 5-80 guests.

Totalverdi for anskaffelsen: 5 000 000 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Utførelsessted
NUTS-region: Oslo 🏙️

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2021-09-21 📅
Publiseringsdato: 2021-09-24 📅
Identifikatorer
Kunngjøringsnummer: 2021/S 186-485392
Refererer til kunngjøring: 2021/S 036-091204
OJ-S-utgave: 186

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

- laying tables

- catering

- preparations for the event

- clearing up during the event and afterwards (e.g., polishing glass and cutlery, handling empties, etc.)

- washing up

- closing the premises (waste handling, etc.)

- assistance with odd jobs such as polishing silver, washing outside furniture, ironing flags, polishing chandeliers.

Examples of events are breakfast meetings, lunches, conferences, press conferences, receptions, and dinners, including

i. Annual dinners for parliamentary committees, with maximum 54 guests. As a rule 3 courses. There are currently 12 committees in the Norwegian Parliament.

ii. Lunches with 5-30 guests, with the minister of foreign affairs as the host. As a rule 3 courses.

iii. Meetings in different formats and sizes with simple catering. From 5-80 guests.

There is a large need for flexibility and quick changes in this framework agreement. The need for personnel will be influenced by the political picture, which means that bookings often are placed at short notice. The equivalent also applies to cancellations. Bookings for waiters/waitresses will normally be placed with less than 14 days notice. Normally between 5 - 14 days. In exceptional cases there will be an immediate need, i.e., when a call-off is made less than 1 day in advance.

Utførelsessted
Hovedsted eller utførelsessted: Oslo

Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): Assignment comprehension and competence/experience of personnel who are responsible for recruiting and assignment management
Kvalitetskriterium (vekting): 70%
Pris (vekting): 30%

Tildeling av kontrakt
Dato for kontraktinngåelse: 2021-09-17 📅
Navn: Personalhuset Staffing Group AS
Nasjonalt registreringsnummer: 982742765
Postadresse: Grensen 17
Poststed: Oslo
Postnummer: 0159
Land: Norge 🇳🇴
Telefon: +47 41409801 📞
E-post: vilde.rogne@personalhuset.no 📧
Land: Oslo 🏙️
Internettadresse: http://www.personalhuset.no 🌏
Totalverdi for anskaffelsen: 5 000 000 NOK 💰
Informasjon om tilbud
Antall mottatte tilbud: 4

Utfyllende informasjon
Organ ansvarlig for meklingsprosedyrer
Postadresse: Postboks 511 sentrum
Kilde: OJS 2021/S 186-485392 (2021-09-21)

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