SMS, Communication Services for Employees and Central Internet Communication

Norsk Tipping AS

The aim of the procurement is to try to gather services within SMS, communication services for employees and central internet communication that can be covered by one or several tenderers. Norsk Tipping currently has separate contracts, but would like to gather one or several of the contracts if appropriate. The communication services are necessary for ensuring that Norsk Tipping's employees have communication systems and tools to communicate with customers and provide gaming products.

Frist

Fristen for mottak av tilbud var 2020-05-14. Anskaffelsen ble publisert 2020-04-15.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2020-04-15 Kunngjøring av konkurranse
2020-11-04 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2020-04-15)
Gjenstand
Anskaffelsens omfang
Tittel: Telephone and data transmission services
Referansenummer: NT-20-0190
Kort beskrivelse:
The aim of the procurement is to try to gather services within SMS, communication services for employees and central internet communication that can be covered by one or several tenderers. Norsk Tipping currently has separate contracts, but would like to gather one or several of the contracts if appropriate. The communication services are necessary for ensuring that Norsk Tipping's employees have communication systems and tools to communicate with customers and provide gaming products.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Telefon- og dataoverføringstjenester 📦
Tilleggs-CPV: Telekommunikasjonstjenester 📦
Utførelsessted
NUTS-region: Hedmark 🏙️

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Offentligrettslig organ
Navn på tildelende myndighet: Norsk Tipping AS
Postadresse: Postboks 4414 Bedriftssenteret
Postnummer: 2325
Poststed: Hamar
Kontakt
Internettadresse: http://www.norsk-tipping.no 🌏
E-post: trond-trondsgard.willard@norsk-tipping.no 📧
URL for dokumenter: https://tendsign.no/doc.aspx?UniqueId=afszbvfwuz&GoTo=Docs 🌏
URL for deltakelse: https://tendsign.no/doc.aspx?UniqueId=afszbvfwuz&GoTo=Tender 🌏

Referanse
Datoer
Sendt dato: 2020-04-15 📅
Innleveringsfrist: 2020-05-14 📅
Publiseringsdato: 2020-04-16 📅
Startdato: 2020-10-05 📅
Sluttdato: 2024-10-05 📅
Identifikatorer
Kunngjøringsnummer: 2020/S 075-178940
OJ-S-utgave: 75
Tilleggsinformasjon
Visma notice: https://opic.com/id/afszbvfwuz

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The aim of the procurement is to try to gather services within SMS, communication services for employees and central internet reception that can be covered by one or several tenderers. Norsk Tipping currently has separate contracts, but would like to gather one or several of the contracts if appropriate. The communication services are necessary for ensuring that Norsk Tipping's employees have communication systems and tools to communicate with customers and provide gaming products.
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Subarea 1 SMS services
Norsk Tipping expects, in line with the digital commitment and developments in recent years, that the amount of mobile communication will increase, at the same time as it becomes more nuanced and adapted to each customer to a greater and greater degree. Norsk Tipping is looking for to make its mobile communication with customers cost efficient, hence we are looking to move customer services from SMS to push notifications. The message services will still be expected to be free of charge for the company's customers, without there being any guarantee for this.
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Subarea 2 communication services for employees
Electronic forms of communication with the company's customers and employees play a central role in Norsk Tipping's digital commitment, this brings about the need for this procurement. The company's existing contract in this area with Telenor expires on 31 December 2020. It will be replaced by a new contract. It is important that tenderers have overall liability for the system.
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Subarea 3 push notifications
Norsk Tipping currently offers push notifications for ‘one-to many’ notifications such as prize drawing notifications, campaigns and scoring notifications. More personalised notifications are mainly sent by SMS and telephone. Norsk Tipping would like to move more of this over to push notifications and in general be able to offer more personalised push notifications. Norsk Tipping would like a system that handles the registration of mobile units for push notifications, as well as integration and dispatches to the different platform specific push services. The system must forward notifications from different services as push notifications to users of Norsk Tipping's applications. This will first be on Android and iOS and preferably also on the web.
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Subarea 4 central internet communication (SIK)
Norsk Tipping intends to enter into a contract with a tenderer for the delivery of high performance internet communication and services for ensuring this. Norsk Tipping currently has high performance internet communication from both Telia and Telenor. The contract with Telenor will expire in the summer and a new contest must therefore be held. The communication is currently provided as Internet transit on fibre with close to 100 % running time. Norsk Tipping AS (AS202230) currently has a status as a LIR (Local Internet registry) and has separate official addresses for both IPv4 and IPv6. The need that must be met is the provision of internet transit communication with close to 100 % running time. In particular the capacity in the entire delivery chain is important. Security services are also important to guarantee running time and capacity.
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Prosedyre
Rettslig grunnlag: 32014L0024
Tidspunkt for mottak av tilbud: 12:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 2020-11-30 📅

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 925 836 613
Kontakt
Kontaktpunkt: Trond Trondsgård Willard
URL for dokumenter: https://tendsign.no/doc.aspx?UniqueId=afszbvfwuz&GoTo=Docs 🌏

Utfyllende informasjon
Klageinstans
Navn: Hedmarken Tingrett
Poststed: Hamar
Land: Norge 🇳🇴
Kilde: OJS 2020/S 075-178940 (2020-04-15)
Kunngjøring om tildeling av kontrakt (2020-11-04)
Gjenstand
Anskaffelsens omfang
Totalverdi for anskaffelsen: 100 000 000 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2020-11-04 📅
Publiseringsdato: 2020-11-09 📅
Identifikatorer
Kunngjøringsnummer: 2020/S 218-536493
Refererer til kunngjøring: 2020/S 075-178940
OJ-S-utgave: 218
Tilleggsinformasjon
Visma notice: https://opic.com/id/aftqeqerzl

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
Sub-area 1 SMS services
Norsk Tipping expects, in line with the digital commitment and developments in recent years, that the amount of mobile communication will increase, at the same time as it becomes more nuanced and adapted to each customer to a greater and greater degree. Norsk Tipping is looking for to make its mobile communication with customers cost efficient, hence we are looking to move customer services from SMS to push notifications. The message services will still be expected to be free of charge for the company´s customers, without there being any guarantee for this.
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Sub-area 2 communication services for employees
Sub-area 3 push notifications
Norsk Tipping currently offers push notifications for 'one-to many' notifications such as prize drawing notifications, campaigns, and scoring notifications. More personalised notifications are mainly sent by SMS and telephone. Norsk Tipping would like to move more of this over to push notifications, and in general be able to offer more personalised push notifications. Norsk Tipping would like a system that handles the registration of mobile units for push notifications, as well as integration and dispatches to the different platform specific push services. The system must forward notifications from different services as push notifications to users of Norsk Tipping's applications. This will first be on Android and iOS, and preferably also on the web.
Vis mer
Sub-area 4 central internet communication (SIK)
Norsk Tipping intends to enter into a contract with a tenderer for the delivery of high performance internet communication and services for ensuring this. Norsk Tipping currently has high performance internet communication from both Telia and Telenor. The contract with Telenor will expire in the summer and a new contest must therefore be held. The communication is currently provided as Internet transit on fibre with close to 100 % running time. Norsk Tipping AS (AS202230) currently has a status as a LIR (Local Internet registry) and has separate official addresses for both IPv4 and IPv6. The need that must be met is the provision of Internet transit communication with close to 100 % running time. In particular the capacity in the entire delivery chain is important. Security services are also important to guarantee running time and capacity.
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Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): rented.
Kvalitetskriterium (vekting): 55
Pris (vekting): 45

Tildeling av kontrakt
Dato for kontraktinngåelse: 2020-09-10 📅
Navn: Link Mobility AS
Nasjonalt registreringsnummer: 992 434 643
Poststed: Oslo
Land: Norge 🇳🇴
Oslo 🏙️
Totalverdi for anskaffelsen: 70 000 000 NOK 💰
Dato for kontraktinngåelse: 2020-10-01 📅
Navn: Telenor Norge AS
Nasjonalt registreringsnummer: 976 967 631
Poststed: Fornebu
Land: Norge 🏙️
Totalverdi for anskaffelsen: 20 000 000 NOK 💰
Navn: Telia Norge AS
Nasjonalt registreringsnummer: 981 929 055
Totalverdi for anskaffelsen: 2 500 000 NOK 💰
Informasjon om tilbud
Antall mottatte tilbud: 3
2
1

Utfyllende informasjon
Klageinstans
Navn: Hedmarken tingrett
Kilde: OJS 2020/S 218-536493 (2020-11-04)
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Link Mobility AS Telenor Norge AS Telia Norge AS
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