Qualification Phase — EEA 071-2019 Joint System for Ticket Services, Pay Desks and Booking

Bergen kommune

Bergen Municipality has decided to procure a joint pay desk, booking and ticket services system for all units/departments. The municipality has a social responsibility to see to inhabitants' options for using the services we offer, which leads to a need for the pay desk, booking and ticket service system having the same interface at sales places and in the internet system for inhabitants.
Click here https://permalink.mercell.com/122167601.aspx

Frist

Fristen for mottak av tilbud var 2020-05-29. Anskaffelsen ble publisert 2020-04-27.

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2020-04-27 Kunngjøring av konkurranse
Kunngjøring av konkurranse (2020-04-27)
Gjenstand
Anskaffelsens omfang
Tittel: Sales and purchases recording services
Referansenummer: 2020/35165
Kort beskrivelse:
Bergen Municipality has decided to procure a joint pay desk, booking and ticket services system for all units/departments. The municipality has a social responsibility to see to inhabitants' options for using the services we offer, which leads to a need for the pay desk, booking and ticket service system having the same interface at sales places and in the internet system for inhabitants. Click here https://permalink.mercell.com/122167601.aspx
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS)
Felles innkjøpsordliste (CPV)
Kode: Registrering av salg og kjøp 📦
Tilleggs-CPV: Kasseapparater 📦
Utførelsessted
NUTS-region: Hordaland 🏙️

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Regional eller lokal myndighet
Navn på tildelende myndighet: Bergen Kommune
Postadresse: Serviceboks 7880
Postnummer: 5020
Poststed: Bergen
Kontakt
Internettadresse: https://permalink.mercell.com/122167601.aspx 🌏
E-post: ole.rasmussen@bergen.kommune.no 📧
URL for dokumenter: https://permalink.mercell.com/122167601.aspx 🌏
URL for deltakelse: https://permalink.mercell.com/122167601.aspx 🌏

Referanse
Datoer
Sendt dato: 2020-04-27 📅
Innleveringsfrist: 2020-05-29 📅
Publiseringsdato: 2020-04-29 📅
Identifikatorer
Kunngjøringsnummer: 2020/S 084-199905
OJ-S-utgave: 84

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
Bergen Municipality has decided to procure a joint pay desk, booking and ticket services system for all units/departments. The municipality has a social responsibility to see to inhabitants' options for using the services we offer, which leads to a need for the pay desk, booking and ticket service system having the same interface at sales places and in the internet system for inhabitants.
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Estimert totalverdi: 10 000 000 NOK 💰
Kort beskrivelse:
The core functionality of the system is to cover the need for a pay desk, booking and ticket service system, including automatic processes for day settlements, balancing, handling deviations, and updating accounts. It is a prerequisite that the system is fully integrated with Bergen Municipality's finance system — UBW økonomi. Cash turnover is a risk area that requires good routines for internal control and the accounting act has strict documentation requirements. Integration and automation will contribute to better control of income and will save time in several links.
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Bergen Municipality has a general aim that processes are to be digitalised to the greatest possible degree, there must be a greater degree of self-service and the use of as many joint systems as possible in order to avoid duplication of functionality in several systems. Therefore there is a need for a cloud system with a focus on user friendliness and self-service options for pay desk, booking and ticket services for activities in the municipality. In accordance with developments in today's society, and self-service expectations from inhabitants, there is a need for the system to be able to handle all types of payment forms in the current technology, such as payment by card, mobile and top-up card/gift card.
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Pupils in secondary schools pay for their lunch with a top-up card that is connected to the current pay desk system. The contracting authority would like a joint system that includes top-up cards with options for digital top-up. The top-up cards will not be restricted to just school canteens.
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Estimert verdi eksklusive mva: 10 000 000 NOK 💰
Varighet: 120 måneder
Beskrivelse av fornyelser: Up to 10 years.

Prosedyre
Rettslig grunnlag: 32014L0024
Tidspunkt for mottak av tilbud: 12:00
Dato for utsendelse av invitasjoner: 2020-06-01 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 6 måneder

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 964338531
Kontakt
Kontaktpunkt: Ole Rasmussen
Adresse til kjøperprofilen: https://www.bergen.kommune.no/ 🌏
URL for dokumenter: https://permalink.mercell.com/122167601.aspx 🌏

Utfyllende informasjon
Klageinstans
Navn: Bergen tingrett
Poststed: Bergen
Land: Norge 🇳🇴
E-post: ole.rasmussen@bergen.kommune.no 📧
Kilde: OJS 2020/S 084-199905 (2020-04-27)
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