Procurement of a Cloud-based Solution for ID-porten

Digitaliseringsdirektoratet

ID-porten covers the need for logging in to the public sector. The use of ID-porten is high (28 million logins in March 2020 alone) and over 900 public entities use ID-porten. In high volume periods and crisis times there is a need for controlled traffic flow in order to give end-users the best possible service and prioritise the capacity where the need is greatest.
ID-porten has just been through one of its busiest periods since commencement. Prior to this years tax return, a one time procurement was carried out for a queue solution for ID-porten. The queue solution protected ID-portent and the Norwegian Tax Administration's infrastructure against unmanageable traffic, and saves us from investing in infrastructure we perhaps need once a year. The pattern of use changed when the Corona crisis occurred, and the queue solution also became a key tool for limiting traffic to tax returns to ensure stable traffic to critical services at NAV and Helse Norge.

Frist

Fristen for mottak av tilbud var 2020-08-28. Anskaffelsen ble publisert 2020-07-08.

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2020-07-08 Kunngjøring av konkurranse
2020-12-01 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2020-07-08)
Gjenstand
Anskaffelsens omfang
Tittel: Application service providers
Referansenummer: 20/00668
Kort beskrivelse:
ID-porten covers the need for logging in to the public sector. The use of ID-porten is high (28 million logins in March 2020 alone) and over 900 public entities use ID-porten. In high volume periods and crisis times there is a need for controlled traffic flow in order to give end-users the best possible service and prioritise the capacity where the need is greatest. ID-porten has just been through one of its busiest periods since commencement. Prior to this years tax return, a one time procurement was carried out for a queue solution for ID-porten. The queue solution protected ID-portent and the Norwegian Tax Administration's infrastructure against unmanageable traffic, and saves us from investing in infrastructure we perhaps need once a year. The pattern of use changed when the Corona crisis occurred, and the queue solution also became a key tool for limiting traffic to tax returns to ensure stable traffic to critical services at NAV and Helse Norge.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS)
Felles innkjøpsordliste (CPV)
Kode: Leverandør av applikasjonstjenester 📦
Tilleggs-CPV: Systemtjenester og tekniske konsulenttjenester 📦
Utførelsessted
NUTS-region: Sogn og Fjordane 🏙️

Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Nasjonalt eller føderalt byrå/kontor
Navn på tildelende myndighet: Digitaliseringsdirektoratet
Postadresse: Grev Wedels plass 9
Postnummer: 0151
Poststed: Oslo
Kontakt
Internettadresse: https://permalink.mercell.com/133665877.aspx 🌏
E-post: siriringheim.heggenes@digdir.no 📧
Telefon: +47 41530981 📞
URL for dokumenter: https://permalink.mercell.com/133665877.aspx 🌏
URL for deltakelse: https://permalink.mercell.com/133665877.aspx 🌏

Referanse
Datoer
Sendt dato: 2020-07-08 📅
Innleveringsfrist: 2020-08-28 📅
Publiseringsdato: 2020-07-10 📅
Startdato: 2020-09-18 📅
Sluttdato: 2022-09-18 📅
Identifikatorer
Kunngjøringsnummer: 2020/S 132-325055
OJ-S-utgave: 132

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
ID-porten covers the need for logging in to the public sector. The use of ID-porten is high (28 million logins in March 2020 alone) and over 900 public entities use ID-porten. In high volume periods and crisis times there is a need for controlled traffic flow in order to give end-users the best possible service and prioritise the capacity where the need is greatest.
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ID-porten has just been through one of its busiest periods since commencement. Prior to this years tax return, a one time procurement was carried out for a queue solution for ID-porten. The queue solution protected ID-portent and the Norwegian Tax Administration's infrastructure against unmanageable traffic, and saves us from investing in infrastructure we perhaps need once a year. The pattern of use changed when the Corona crisis occurred, and the queue solution also became a key tool for limiting traffic to tax returns to ensure stable traffic to critical services at NAV and Helse Norge.
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Estimert totalverdi: 12 000 000 NOK 💰
Kort beskrivelse:
The Norwegian Digitalisation Agency will procure a queue solution in ID-porten in order to protect this and our largest customer's infrastructure against unmanageable traffic. The Norwegian Digitalisation Agency and the Norwegian Tax Administration see the need to implement the queue solution as a permanent functionality for ID-porten As the best effect and user-experience are achieved by this at the company, we want to have this implemented for the five largest companies. In March 2020, the four largest businesses accounted for 75 % of the traffic in ID-porten. These were the Norwegian Tax Administration, the Norwegian Labour and Welfare Organisation, Altinn and Helse Norge. The last client will be selected based on other criteria such as importance and how vulnerable it is to peak-traffic.
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With any need for external consultancy services in the integration project, Digdir will procure outside of this procurement.
The contract duration is 2 years with the opportunity to extend for 1 year + 1 year + 1 year + 1 year. Conditions will be regulated by SSA-L.
The procurement has an estimated contract value including options for approx. NOK 12 million excluding VAT.
Solution requirements are in Annex 1 to the contract.
If Digdir finds it necessary to enter into a database management contract, the attached template must be utilised.
Estimert verdi eksklusive mva: 12 000 000 NOK 💰
Beskrivelse av fornyelser: Option for possible extension for 1 year + 1 year + 1 year + 1 year.

Prosedyre
Rettslig grunnlag: 32014L0024
Tidspunkt for mottak av tilbud: 12:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 2020-10-23 📅
Dato for åpning av tilbud: 2020-08-28 📅
Tidspunkt for åpning av tilbud: 12:00

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 991825827
Kontakt
Kontaktpunkt: Siri Ringheim Heggenes
Adresse til kjøperprofilen: http://www.digdir.no/ 🌏
URL for dokumenter: https://permalink.mercell.com/133665877.aspx 🌏

Utfyllende informasjon
Klageinstans
Navn: Oslo tingrett
Poststed: Oslo
Land: Norge 🇳🇴
Kilde: OJS 2020/S 132-325055 (2020-07-08)
Kunngjøring om tildeling av kontrakt (2020-12-01)
Gjenstand
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt
Felles innkjøpsordliste (CPV)
Tilleggs-CPV: Administrasjonsprogramvare 📦

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2020-12-01 📅
Publiseringsdato: 2020-12-04 📅
Identifikatorer
Kunngjøringsnummer: 2020/S 237-586740
Refererer til kunngjøring: 2020/S 132-325055
OJ-S-utgave: 237

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The contract duration is two years with the opportunity to extend for 1 year + 1 year + 1 year + 1 year. Conditions will be regulated by SSA-L.
Beskrivelse av opsjoner: The contract can be extended for up to 4 years.

Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vekting): 60
Pris (vekting): 40
Kilde: OJS 2020/S 237-586740 (2020-12-01)
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