Ruter is responsible for planning, coordinating and marketing of scheduled public transport in Oslo and parts of Viken County (former Akershus County). Ruter is not an operating company, but purchases transport services from several bus, railway, tramway, and boat companies that undertake the daily transportation services. See Ruter's homepage for further information http://www.ruter.no
To better understand our customers' needs, we conduct interviews with our customers. These interviews are currently conducted as follow:
1) 9 000 telephone interviews where the objective is to get an overview of the travel patterns and the contentment of the customers;
2) 40 000 interviews of customers onboard the vehicles using the ferry services. The purpose of these interview is to gain insight in the travel experience. This includes how the vehicle appears in the form of cleaning, comfort etc., as well as the driver's driving style, service attitude, etc.
The objective of this call for tenders is to find a partner who can execute this on behalf of Ruter.
Frist
Fristen for mottak av tilbud var 2020-08-25.
Anskaffelsen ble publisert 2020-07-07.
Leverandører
Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:
Kunngjøring av konkurranse (2020-07-07) Gjenstand Anskaffelsens omfang
Tittel: Market and economic research; polling and statistics
Referansenummer: 20/00918
Kort beskrivelse:
“Ruter is responsible for planning, coordinating and marketing of scheduled public transport in Oslo and parts of Viken County (former Akershus County)....”
Kort beskrivelse
Ruter is responsible for planning, coordinating and marketing of scheduled public transport in Oslo and parts of Viken County (former Akershus County). Ruter is not an operating company, but purchases transport services from several bus, railway, tramway, and boat companies that undertake the daily transportation services. See Ruter's homepage for further information http://www.ruter.no
Vis mer Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Markeds- og økonomisk analyse; offentlig meningsmåling og statistikk📦
Tilleggs-CPV: Dataanalyse📦 Utførelsessted
NUTS-region: no01 🏙️
Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet
Kunngjøring om tildeling av kontrakt (2021-08-27) Gjenstand Anskaffelsens omfang
Kort beskrivelse:
“Ruter is responsible for planning, coordinating and marketing of scheduled public transport in Oslo and parts of Viken County. Ruter is not an operating...”
Kort beskrivelse
Ruter is responsible for planning, coordinating and marketing of scheduled public transport in Oslo and parts of Viken County. Ruter is not an operating company, but purchases transport services from several bus, railway, tramway, and boat companies that undertake the daily transportation services. See Ruter's homepage for further information http://www.ruter.no
Vis mer
Totalverdi for anskaffelsen: 57 000 000 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt
Utførelsessted
NUTS-region: Norge🏙️