Legal Content Management Platform and Client Portal Application

Norwegian Refugee Council

The Norwegian Refugee Council's information, counseling and legal assistance program is seeking to begin its digital transformation journey by focusing on building and testing minimum viable products for two key aspects that underlie that vision. First, a platform that enables NRC to effectively and efficiently create, curate and deliver digital Content to client-facing portals. Second, a digital home where users have access to secured space to exchange messages and receive status updates. Both platforms must be available through web and mobile applications.

Frist

Fristen for mottak av tilbud var 2020-07-15. Anskaffelsen ble publisert 2020-06-16.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2020-06-16 Kunngjøring av konkurranse
2020-12-14 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2020-06-16)
Gjenstand
Anskaffelsens omfang
Tittel: IT services: consulting, software development, Internet and support
Kort beskrivelse:
The Norwegian Refugee Council's information, counseling and legal assistance program is seeking to begin its digital transformation journey by focusing on building and testing minimum viable products for two key aspects that underlie that vision. First, a platform that enables NRC to effectively and efficiently create, curate and deliver digital Content to client-facing portals. Second, a digital home where users have access to secured space to exchange messages and receive status updates. Both platforms must be available through web and mobile applications.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS)
Felles innkjøpsordliste (CPV)
Kode: Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦
Utførelsessted
NUTS-region: Norge 🏙️

Prosedyre
Prosedyretype: Innovasjonspartnerskap
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Annet
Navn på tildelende myndighet: Norwegian Refugee Council
Postadresse: Grensen 17, Postboks 6758, St. Olavs Plass
Postnummer: 0130
Poststed: Oslo
Kontakt
Internettadresse: http://www.nrc.no/procurement 🌏
E-post: nrc.digitalicla@nrc.no 📧
Telefon: +47 23109800 📞
Faks: +47 23109801 📠
URL for dokumenter: https://hiplatform.org/icla 🌏

Referanse
Datoer
Sendt dato: 2020-06-16 📅
Innleveringsfrist: 2020-07-15 📅
Publiseringsdato: 2020-06-19 📅
Startdato: 2020-08-01 📅
Sluttdato: 2020-12-01 📅
Identifikatorer
Kunngjøringsnummer: 2020/S 118-287825
OJ-S-utgave: 118
Tilleggsinformasjon
https://hiplatform.org/icla

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
NRC is seeking to begin this journey through focusing on building and testing minimum viable products for two key aspects that underlie that vision. A first aspect is a mandatory part of this RFP while the second aspect is only optional.
The mandatory component of the project consists of an internal platform that enables staff member to digitize their knowledge in a friendly format and make it accessible to the users. The platform will provide the staff with necessary tools to create and publish information, interact with users, and facilitate self-service legal aid. The platform is accessible both from a website and a mobile application.
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The optional component of the project consists of a user portal which will enable beneficiaries to access a secured and private environment to receive case status updates, store scanned documents, communicate with ICLA staff, and track personalized information. Similar to the internal platform, the user portal is accessible both through a web and a mobile application.
Vis mer
Tilleggsinformasjon: https://hiplatform.org/icla
Felles innkjøpsordliste (CPV)
Tilleggs-CPV-kode: JA02
Utførelsessted
Hovedsted eller utførelsessted:
Product management from NRC from the headquarters in Oslo, Norway. Field-based user testing in one or more NRC country operations.

Prosedyre
Rettslig grunnlag: 32014L0024
Tidspunkt for mottak av tilbud: 17:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: engelsk 🗣️
Tilbudets gyldighetsperiode: 3 måneder

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 977538319
Kontakt
Kontaktpunkt: Amir Shiva
URL for dokumenter: https://hiplatform.org/icla 🌏

Utfyllende informasjon
Klageinstans
Navn: Norwegian Refugee Council
Postadresse: Prinsensgate 2
Poststed: Oslo
Land: Norge 🇳🇴
E-post: nrc.digitalicla@nrc.no 📧
Informasjon om frister for klage:
All submissions of RFP replies must be made by 16 January 2020 at 17.00 CET. A subset of bidders will be selected and notified by 10 January 2020 for further engagement. NRC will evaluate bids based on, but not limited to, the following criteria:
1) relevant experience;
2) quality of the solution;
3) project methodology;
4) staffing and project implementation plan;
5) price and value for money.
Kilde: OJS 2020/S 118-287825 (2020-06-16)
Kunngjøring om tildeling av kontrakt (2020-12-14)
Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The Norwegian Refugee Council's information, counseling and legal assistance program is seeking to begin its digital transformation journey by focusing on building and testing minimum viable products for two key aspects that underlie that vision. First, a platform that enables NRC to effectively and efficiently create, curate and deliver digital content to client-facing portals. Second, a digital home where users have access to secured space to exchange messages and receive status updates. Both platforms must be available through web and mobile applications.
Vis mer
Totalverdi for anskaffelsen: 2 100 000 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Oppdragsgiver
Identitet
Postadresse: Grensen 17, Postboks 6758, St Olavs Plass

Referanse
Datoer
Sendt dato: 2020-12-14 📅
Publiseringsdato: 2020-12-18 📅
Identifikatorer
Kunngjøringsnummer: 2020/S 247-615429
Refererer til kunngjøring: 2020/S 118-287825
OJ-S-utgave: 247

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The mandatory component of the project consists of an internal platform that enables staff member to digitise their knowledge in a friendly format and make it accessible to the users. The platform will provide the staff with necessary tools to create and publish information, interact with users, and facilitate self-service legal aid. The platform is accessible both from a website and a mobile application.
Vis mer
The optional component of the project consists of a user portal which will enable beneficiaries to access a secured and private environment to receive case status updates, store scanned documents, communicate with ICLA staff, and track personalised information. Similar to the internal platform, the user portal is accessible both through a web and a mobile application.
Vis mer

Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): Quality of the solution (technical)
Kvalitetskriterium (vekting): 25 %
Kvalitetskriterium (navn): Relevant experience
Kvalitetskriterium (vekting): 10 %
Kvalitetskriterium (navn): Sustainability
Project implementation plan
Staffing
Vendor dialogue evaluation
Kvalitetskriterium (vekting): 8 %
Kvalitetskriterium (navn): Evaluators final recommendation
Kvalitetskriterium (vekting): 7 %
Pris (vekting): 20 %

Tildeling av kontrakt
Navn: Advanced Millennium Technologies Private Ltd
Poststed: Bangalore
Land: India 🇮🇳
Totalverdi for anskaffelsen: 2 100 000 NOK 💰
Informasjon om tilbud
Antall mottatte tilbud: 5

Utfyllende informasjon
Klageinstans
Navn: Norwegian Refugee Councel
Informasjon om frister for klage:
All submissions of RFP replies must be made by 6 January 2020 at 17.00 CET. A subset of bidders will be selected and notified by 10 January 2020 for further engagement. NRC will evaluate bids based on, but not limited to, the following criteria:
Kilde: OJS 2020/S 247-615429 (2020-12-14)
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