2020-EEA-ERP-system — Qualification Part

Askøy kommune

Askøy Municipality would like to procure a new ERP system. We are a municipality with steady growth that works continuously on improving processes and work methods. Digitalisation and automation is an important part of this work and will be a major focus in this procurement.
For a long time we have used the ERP system Unit4 Business World (UBW) as one of the most important tools within administrative work. The current system is run by an external supplier.
The system must cover the disciplines of accounting, wages, invoicing, budget, financial follow-up, eTrade, HR, and sub-tasks within these fields (for example travel expenses, fixed assets register, pension, HR analysis, negotiation, etc.). The list is not complete.
The contracting authority urges potential tenderers to give the contracting authority feedback as soon as possible if there are formulations in the contest documents that are deemed to be inappropriate or unsuitable for the delivery.
Click here https://permalink.mercell.com/136669413.aspx

Frist

Fristen for mottak av tilbud var 2021-01-22. Anskaffelsen ble publisert 2020-12-14.

Hvem?

• Askøy kommune

Hva?

Hvor?

• Hordaland
• Norge

Anskaffelseshistorikk

Dato	Dokument
2020-12-14	Kunngjøring av konkurranse
2020-12-22	Kunngjøring om tildeling av kontrakt

Kunngjøring av konkurranse (2020-12-14)
Gjenstand
Anskaffelsens omfang
Tittel: IT services: consulting, software development, Internet and support
Referansenummer: 2020/7820
Kort beskrivelse:

Askøy Municipality would like to procure a new ERP system. We are a municipality with steady growth that works continuously on improving processes and work methods. Digitalisation and automation is an important part of this work and will be a major focus in this procurement. For a long time we have used the ERP system Unit4 Business World (UBW) as one of the most important tools within administrative work. The current system is run by an external supplier. The system must cover the disciplines of accounting, wages, invoicing, budget, financial follow-up, eTrade, HR, and sub-tasks within these fields (for example travel expenses, fixed assets register, pension, HR analysis, negotiation, etc.). The list is not complete. The contracting authority urges potential tenderers to give the contracting authority feedback as soon as possible if there are formulations in the contest documents that are deemed to be inappropriate or unsuitable for the delivery. Click here https://permalink.mercell.com/136669413.aspx

Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS)
Felles innkjøpsordliste (CPV)
Kode: Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦
Tilleggs-CPV: Programvare og informasjonssystemer 📦
Utførelsessted
NUTS-region: Hordaland 🏙️

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Regional eller lokal myndighet
Navn på tildelende myndighet: Askøy kommune
Postadresse: Klampavikvegen 1, Askøy
Postnummer: 5300
Poststed: Kleppestø
Kontakt
Internettadresse: https://permalink.mercell.com/136669413.aspx 🌏
E-post: maho@askoy.kommune.no 📧
Telefon: +47 56158120 📞
URL for dokumenter: https://permalink.mercell.com/136669413.aspx 🌏
URL for deltakelse: https://permalink.mercell.com/136669413.aspx 🌏

Referanse
Datoer
Sendt dato: 2020-12-14 📅
Innleveringsfrist: 2021-01-22 📅
Publiseringsdato: 2020-12-18 📅
Identifikatorer
Kunngjøringsnummer: 2020/S 247-615403
OJ-S-utgave: 247

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

For a long time we have used the ERP system Unit4 Business World (UBW) as one of the most important tools within administrative work. The current system is run by an external supplier.

The system must cover the disciplines of accounting, wages, invoicing, budget, financial follow-up, eTrade, HR, and sub-tasks within these fields (for example travel expenses, fixed assets register, pension, HR analysis, negotiation, etc.). The list is not complete.

The contracting authority urges potential tenderers to give the contracting authority feedback as soon as possible if there are formulations in the contest documents that are deemed to be inappropriate or unsuitable for the delivery.

Click here https://permalink.mercell.com/136669413.aspx

The objective of the agreement

Askøy Municipality would like a general and modern system for finance and HR. The municipality focuses on digitalisation and efficient work processes, and the ERP system must support this. The system must have close integration with other administrative systems and, not least, relevant trade systems, so that double registrations and unnecessary work processes do not occur. Data must not be exchanged.

The procurement must support the municipality's digitalisation strategy.

— good and user-friendly services,

— efficient municipal operations,

— secure information processing and personal protection,

— use of digital systems that promote interaction.

Desired future system

The municipality would like to use the procurement to get a system that meets the current needs for functionality and user friendliness, and that is continually developed so that is also meets future needs. This means a system that:

— meets general requirements for digital services, self-service, user adaptations, and general systems;

— contributes to simplifying and making work process more efficient, smarter and more automated;

— allow information to be shared and used across processes and service areas, and allow the use of standardised interface where possible;

— contribute to internal control;

— is flexible for further development and adaptations, independent of whether the changes are based on wishes from the municipality itself or authority requirements;

— is user friendly for employees and managers.

See annexes A and B in appendix 1 for further details.

Options:

The contracting authority will include the following options in the contract:

—recruitment,

— hourly registration,

— performance management/BI,

— recovery and collection of debts,

— HR system,

— task manager.

The chosen tenderer is not required to deliver all the options.

If the contracting authority chooses to take up an option, there will be negotiations on the system and price, alternatively the contracting authority will sent an enquiry to other suppliers/hold a contest.

As a starting point the options will not be evaluated. If it becomes apparent in the negotiation phase that the inclusion of individual options in the contest phase would be appropriate, the contracting authority reserves the right to include it/them. This is providing that the tenderers have this available.

Contract

SSA-L with annexes will form the basis of this procurement. The content of the annexes will be discussed in the negotiations and completed in the contract meeting.

The tentative milestones in the procurement are described in the tender documentation part 2 - Tender Part, point 1.8.

Varighet: 36 måneder
Beskrivelse av fornyelser: Ongoing contract.
Beskrivelse av opsjoner:

— recruitment,

— hourly registration,

— performance management/BI,

— recovery and collection of debts,

— HR system,

— task manager.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:

Tenderers must be a legally established company.

Documentation: tenderers registered in the Norwegian Register of Business Enterprises do not need to enclose documentation. The contracting authority will inspect the registration by using the organisation number provided in the tenderer's Mercell profile. For tenderers that are not registered in the above-mentioned register, the tenderer must provide certificates or confirmation of registration (equivalent to a company registration certificate) in a trade register or company register as described in the legislation in the country where the tenderer is established. The certificate must not be issued more than 6 months prior to the tender deadline.

Økonomisk og finansiell stilling:

Tenderers must have sufficient economic and financial capacity to fulfil the contract. The required financial capacity will be assessed in relation to the contract's value, services, risk and length. Documentation for Norwegian tenderers: the contracting authority will check tenderers' financial situation from Proff Forvalt (https://forvalt.no/) and/or via information given by Creditsafe (https://www.creditsafe.com). Further information can be obtained from the Brønnøysund Register Centre. Note that the tender documentation includes guidelines for how tenderers can supplement available information if they wish to do so.

Documentation for foreign tenderers: tenderers must, upon request, submit a credit rating report from a company that has a licence from the Norwegian Data Protection Authority to operate a credit information company in Norway, possibly from a company with the equivalent certification in a member country of the EU/EEA. The credit rating report must be based on updated accounting information.

Minste nivå(er) av standarder:

Tenderers must have sufficient economic and financial capacity to fulfil the contract.

Teknisk og faglig kapasitet:

Tenderers must have good experience from the delivery of an ERP system to Norwegian municipalities. Relevant experience must be documented by stating three (3) reference projects that have been in operation or started up in the last three (3) years.

Tenderers are required to have sufficient technical resources and capacity to fulfil the assignment in accordance with the contracting authority's needs.

Documentation: tenderers must attach an overview of personnel with relevant technical/specialist competence for the fulfilment of this delivery. The overview must include a short overview of key qualifications and how persons will be used in the delivery.

Tenderers must have adequate competence and professional qualifications for managing and quality assuring the assignment.

Documentation: tenderers must attach a short overview of the experience and professional qualifications held by the project manager and key personnel that will be responsible for the delivery.

The contracting authority requires that all tenderers have an established quality management system that is satisfactory to ensure quality in the execution of this contract.

Documentation requirement: a description of the company's implemented quality assurance system. Certificates must be submitted for the company's quality management system, issued by independent bodies, confirming that the company meets specific quality management standards, for example ISO 9001. If the company does not have a certificate, other documentation of the company's quality management system must be presented. In such cases, the following must, as a minimum, be submitted:

• the system's name and a detailed table of contents;

• a general description of the system's contents, including an overview of check plans and check-lists that are relevant for this contract;

• an organisation chart that shows responsibilities in the quality assurance system;

• a description of procedures for internal control and handling deviations (work with corrective and preventive measures);

• a description of how the system will be used to ensure quality in this contract. All submitted or collected documentation will form the basis for an overall evaluation of whether the qualification requirement is fulfilled.

The contracting authority requires tenderers to have certification from independent third parties that confirm that the tenderer has routines and systems that ensure that the execution of the delivery has a low impact on the environment.

Documentation requirement: the contracting authority requires tenderers to have certification from independent third parties that confirm that the tenderer has routines and systems that ensure that the execution of the delivery has a low impact on the environment.

Documentation requirement: tenderers must submit certificates from independent bodies that document an established and satisfactory quality management system. Documentation is required stating that the tenderer is environmentally certified in accordance with ISO 14001, is an Environmental Lighthouse company, is certified by EMAS, or is certified by equivalent third parties. If the tender does not have a certificate, other documentation of the tenderer´s environmental management system must be presented. In such cases, the following must, as a minimum, be submitted:

Minste nivå(er) av standarder: As described under each qualification requirement.

Prosedyre
Rettslig grunnlag: 32014L0024
Minste antall kandidater: 3
Største antall kandidater: 4
Objektive kriterier for å velge det begrensede antallet kandidater:

1) Tenderers must have good experience from the delivery of an ERP system to Norwegian municipalities.

2) Tenderers are required to have sufficient technical resources and capacity to fulfil the assignment in accordance with the contracting authority's needs.

Tidspunkt for mottak av tilbud: 12:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 6 måneder
Tildelingskriterier
Kvalitetskriterium (navn): Quality: functionality and user friendliness, integrations, project execution, training, and degree of service
Kvalitetskriterium (vekting): 80 %
Pris (vekting): 20 %

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 964338442
Kontakt
Kontaktpunkt: Marianne Holm
Adresse til kjøperprofilen: http://www.askoy.kommune.no/ 🌏
URL for dokumenter: https://permalink.mercell.com/136669413.aspx 🌏

Utfyllende informasjon
Klageinstans
Navn: Bergen Tingrett
Poststed: Bergen
Land: Norge 🇳🇴
Kilde: OJS 2020/S 247-615403 (2020-12-14)

Kunngjøring om tildeling av kontrakt (2020-12-22)
Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

Askøy Municipality would like to procure a new ERP system. We are a municipality with steady growth that works continuously on improving processes and work methods. Digitalisation and automation is an important part of this work and will be a major focus in this procurement. For a long time we have used the ERP system Unit4 Business World (UBW) as one of the most important tools within administrative work. The current system is run by an external supplier. The system must cover the disciplines of accounting, wages, invoicing, budget, financial follow-up, eTrade, HR, and sub-tasks within these fields (for example travel expenses, fixed assets register, pension, HR analysis, negotiation, etc.). The list is not complete. The contracting authority urges potential tenderers to give the contracting authority feedback as soon as possible if there are formulations in the contest documents that are deemed to be inappropriate or unsuitable for the delivery.

Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2020-12-22 📅
Publiseringsdato: 2020-12-24 📅
Identifikatorer
Kunngjøringsnummer: 2020/S 251-634056
Refererer til kunngjøring: 2020/S 247-615403
OJ-S-utgave: 251

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

— meets general requirements for digital services, self-service, user adaptations, and general systems,

— contributes to simplifying and making work process more efficient, smarter and more automated,

— allow information to be shared and used across processes and service areas, and allow the use of standardised interface where possible,

— contribute to internal control,

— is flexible for further development and adaptations, independent of whether the changes are based on wishes from the municipality itself or authority requirements,

— recruitment,

The tentative milestones in the procurement are described in the tender documentation part 2 — Tender Part, point 1.8.

Beskrivelse av opsjoner:

Recruitment

Hourly registration

Performance management/BI

Recovery and collection of debts

HR system

Task manager.

Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): Quality: Functionality and user friendliness, integrations, project execution, training, and degree of service.
Kilde: OJS 2020/S 251-634056 (2020-12-22)

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