Procurement of IT Infrastructure and Operational Services

Statskog SF Hovedkontoret

Statskog SF would like to enter into a contract for a system for the operation of Statskog’s IT systems, including the implementation of an establishment project for the transition from the existing operational environment. This procurement will be made in accordance with the competitive dialogue procedure, with a pre-qualification of up to 5 tenderers.

Frist

Fristen for mottak av tilbud var 2019-04-26. Anskaffelsen ble publisert 2019-03-25.

Hvem?

• Statskog SF Hovedkontoret

Hva?

Hvor?

• Norge

Anskaffelseshistorikk

Dato	Dokument
2019-03-25	Kunngjøring av konkurranse
2019-03-29	Tilleggsinformasjon

Kunngjøring av konkurranse (2019-03-25)
Gjenstand
Anskaffelsens omfang
Tittel: Information technology services
Kort beskrivelse:

Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS)
Felles innkjøpsordliste (CPV)
Kode: IT-tjenester 📦
Tilleggs-CPV: Datautstyr og -materiell 📦
Utførelsessted
NUTS-region: Norge 🏙️

Prosedyre
Prosedyretype: Konkurransepreget dialog
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Nasjonalt eller føderalt byrå/kontor
Navn på tildelende myndighet: Statskog SF Hovedkontoret
Postadresse: Serviceboks 1016
Postnummer: 7809
Poststed: Namsos
Kontakt
Internettadresse: https://permalink.mercell.com/102518373.aspx 🌏
E-post: bah@statskog.no 📧
Telefon: +47 90946091 📞
URL for dokumenter: https://permalink.mercell.com/102518373.aspx 🌏
URL for deltakelse: https://permalink.mercell.com/102518373.aspx 🌏

Referanse
Datoer
Sendt dato: 2019-03-25 📅
Innleveringsfrist: 2019-04-26 📅
Publiseringsdato: 2019-03-28 📅
Identifikatorer
Kunngjøringsnummer: 2019/S 062-145353
OJ-S-utgave: 62

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

The entities' aim of the procurement is that Statskog SF gets a cost efficient service contract with a qualified, robust and appropriate operational and system supplier, so that the company is able to fulfil its tasks in a secure and good way.

This procurement will attempt to:

— sign a contract with a tenderer who can deliver secure stable IT services and products for internal and external users,

— see to the need for adequate information security, including minimising vulnerability and risk exposure,

— making the operation and management of the IT systems more efficient, including relieving the existing server room,

— achieve advantages and reduced costs by consolidation and the use of shared services if possible,

— achieve predictable costs for IT operations,

— ensure a clear division of responsibility between the supplier and Statskog’s internal service deliveries,

— ensure development and innovation that is useful for Statskog,

— deliver a system that supports a gradual transition to public and other cloud services in later phases.

Statskog SF would like, in Phase 1 of the procurement, to procure services equivalent to “infrastructure as a service, IaaS”, based on the following aims:

— when the system in Phase 1 is established, the server rooms in Namsos will be relieved, and the supplier will be responsible for the central operation of the infrastructure, with an option for the operation of the local network, WLAN and WAN,

— the chosen delivery must not prevent further development and integration with cloud services on an application level, or public cloud services.

In phase 1, the procurement must, as a minimum, include:

— a complete system with services and operation that sees to Statskog’s need for:

—— server capacity. Client concept for final users (not necessarily personal equipment such as PCs and mobiles),

—— existing functionality and integrations on an application and service level,

—— Storage capacity,

—— integration with external services,

—— administrator access for external consultants,

—— backups and recovery,

—— monitoring,

—— an option for the use of reverse proxy, or other technology, for routing from the public network to internal services,

—— external log on with 2 factor verification,

—— performance and response times in the systems and network that, as a minimum, are equivalent to the current level,

—— network communication,

— user administration with award of user access to different systems, password administration, etc.,

— different operational services that include:

—— server operation, operation of network components and storage systems, monitoring of infrastructure, services and processes, backup and recovery, configuration management, capacity expansions, performance and trend reports, etc.,

—— secure storage of Statskog’s data in Norway,

—— possible application and database operation,

—— operation and monitoring of external integrations and transfer jobs,

—— monitoring and remote operation of printers and multi-functional machines,

—— support service for Statskog IT,

— Norwegian speaking consultants and Norwegian as the working language in the dialogue with Statskog.

The procurement and contract will be based on the Government's Standard Contract for Operations, SSA-D.

Varighet: 36 måneder
Beskrivelse av fornyelser:

The contract will then be automatically renewed for 1 year at a time, unless 6 months notice is given by Statskog or 12 months notice by the tenderer, before the renewal date.

The maximum contract period is 8 years from when it is signed.

Beskrivelse av opsjoner:

Statskog is considering an option to expand the service delivery in later phases:

(a) option for a concept for the installation and preparation of personal IT equipment such as PCs and smartphones/tablets;

(b) option for the installation and maintenance of network equipment in WAN, WLAN, LAN;

(d) option for monitoring and operating local communication systems;

(a) this includes local networks LAN/WLAN;

(e) on-site assignments connected to the maintenance of local infrastructure components (internal distribution system);

(f) option for a concept for licence administration for minimum server, database, Citrix, and O365;

(g) option for the delivery of personal IT equipment, such as laptop PCs, PCs, thin clients, tablets and smartphones;

(h) option for the delivery of printers and other periphery equipment.

Any options and a draft of the schedule for later phases will be specified in the dialogue with the pre-qualified tenderers.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:

Tenderers must be a legally established company. Norwegian companies can document this by presenting a company registration certificate not older than 6 months from the deadline for submitting tenders.

Foreign companies: verification that the company is registered in a trade index or a register of business enterprises as prescribed by the law of the country where the company is established.

Økonomisk og finansiell stilling:

Tenderers must have their tax and VAT payments in order, as well as the financial capacity to fulfil the assignment/contract.

Minste nivå(er) av standarder:

Tenderers must present:

— tax certificate (tax certificate for tax issued by the tax collector/municipal cashier (form RF-1244)) which is no more than 6 months old,

— VAT Certificate (Certificate for paid VAT issued by the tax collection office (form RF-1244)) which is no more than 6 months old.

Foreign tenderers must provide certificates from equivalent authorities to the Norwegian authorities.

The tax certificates must be issued by the tax collection office in the municipality where the tenderer has his head office and by the tax officer in the corresponding county. Tenderers with tax arrears will be rejected. Exceptions will be made from this rule if a tenderer is in a dispute with the tax authorities. If this is relevant, documentation in relation to the case, must be submitted.

The company's most recent annual report, including recent information of relevance to the company's fiscal figures.

Presentation of the company's annual accounts or extracts thereof.

A statement of the company's turnover for the last 3 years, with relevance to this contract.

Credit evaluation/rating, not older than one year, and which is based on the last known fiscal figures. The rating shall be carried out by an officially certified credit rating institution.

Equivalent documentation must be provided for any sub-suppliers as part of the qualification application.

Teknisk og faglig kapasitet:

Documentation of competence and capacity must be given in relation to the unit or units in the company that will be responsible for providing the operational services for Statskog.

Minste nivå(er) av standarder:

Project manager competence and experience from equivalent migration projects.

Competence in the operation of test and production environments, with customer applications and integrations, both internally and externally.

Competence in the optimisation, operation and monitoring of communication services and network systems.

Tenderers must have competence in system architecture and must be a competent consultant for Statskog as regards technological choices, with the competence and ability to take part in technical discussions with system suppliers and users.

Competence in public cloud services and the ability to see the feasibility of integrations with them.

Kontraktutførelse
Vilkår for kontraktoppfyllelse:

The contract will be based on the Government's Standard Contract for Operations, SSA-D.

Prosedyre
Rettslig grunnlag: 32014L0024
Minste antall kandidater: 3
Største antall kandidater: 5
Tidspunkt for mottak av tilbud: 12:00
Dato for utsendelse av invitasjoner: 2019-05-06 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 3 måneder
Tildelingskriterier
Kvalitetskriterium (navn): References and previous experience in the last 3 years, including information on the timeframe, scope (value), and a customer reference with a name, telephone number and email address
Kvalitetskriterium (vekting): 5 %
Kvalitetskriterium (navn): Tenderers must describe how Statskog’s XenDesktop environment will be taken care of in their proposed system
Kvalitetskriterium (vekting): 10 %
Kvalitetskriterium (navn): Tenderers must describe how their dedicated or split environments will be integrated with public cloud services, such as MS Azure or AWS, including Statskog’s existing system in O365
Network and communication system
Kvalitetskriterium (vekting): 20 %
Kvalitetskriterium (navn): Tenderers must describe their proposed system, as well as how the existing environment can be migrated or converted to services from the tenderer
Kvalitetskriterium (vekting): 40 %
Pris (vekting): 20 %

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 966056258
Kontakt
Kontaktpunkt: Bård Hansen
Adresse til kjøperprofilen: http://www.statskog.no/ 🌏
URL for dokumenter: https://permalink.mercell.com/102518373.aspx 🌏

Utfyllende informasjon
Klageinstans
Navn: Klagenemnda for offentlige anskaffelser
Poststed: Bergen
Land: Norge 🇳🇴
Kilde: OJS 2019/S 062-145353 (2019-03-25)

Tilleggsinformasjon (2019-03-29)
Gjenstand
Metadata for kunngjøring
Dokumenttype: Tilleggsinformasjon
Felles innkjøpsordliste (CPV)
Kode: Informasjonssystemer og servere 📦

Referanse
Datoer
Sendt dato: 2019-03-29 📅
Innleveringsfrist: 2019-05-06 📅
Publiseringsdato: 2019-04-03 📅
Identifikatorer
Kunngjøringsnummer: 2019/S 066-155961
Refererer til kunngjøring: 2019/S 062-145353
OJ-S-utgave: 66
Kilde: OJS 2019/S 066-155961 (2019-03-29)

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