Digital Service Centre for Customs

Tolldirektoratet

Customs (hereafter called the contracting authority), would like to procure a digital service centre for the contracting authority, (hereafter called the service), for the administration of enquiries for the service centre at the contracting authority. The service centre's main assignments are related to property management, operations, maintenance and facility services. Central assignments will be receipt of new employees, the administration of the access system, operation and maintenance of buildings, machines and equipment, booking and coordinating courses and conferences, serving goods reception and stores, ordering printing services, assistance with events and meetings, caretaker services, follow-up of cleaning, ordering mobile telephones and supplies, ordering uniforms and several other assignments. Central needs that we would like a digital service centre for will be reporting events, deviations, and operational notifications.

Frist

Fristen for mottak av tilbud var 2019-12-20. Anskaffelsen ble publisert 2019-11-13.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2019-11-13 Kunngjøring av konkurranse
2019-12-13 Tilleggsinformasjon
2020-03-18 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2019-11-13)
Gjenstand
Anskaffelsens omfang
Tittel: IT services: consulting, software development, Internet and support
Referansenummer: 19/23591
Kort beskrivelse:
Customs (hereafter called the contracting authority), would like to procure a digital service centre for the contracting authority, (hereafter called the service), for the administration of enquiries for the service centre at the contracting authority. The service centre's main assignments are related to property management, operations, maintenance and facility services. Central assignments will be receipt of new employees, the administration of the access system, operation and maintenance of buildings, machines and equipment, booking and coordinating courses and conferences, serving goods reception and stores, ordering printing services, assistance with events and meetings, caretaker services, follow-up of cleaning, ordering mobile telephones and supplies, ordering uniforms and several other assignments. Central needs that we would like a digital service centre for will be reporting events, deviations, and operational notifications.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦
Tilleggs-CPV: Programvare og informasjonssystemer 📦
Utførelsessted
NUTS-region: Norge 🏙️

Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Nasjonalt eller føderalt byrå/kontor
Navn på tildelende myndighet: Tolldirektoratet
Postadresse: Tollbugata 1A
Postnummer: 0152
Poststed: Oslo
Kontakt
Internettadresse: http://www.toll.no 🌏
E-post: tod.anskaffelser@toll.no 📧
Telefon: +47 22860207 📞
URL for dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=254932&B=DFO 🌏
URL for deltakelse: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=254932&B=DFO 🌏

Referanse
Datoer
Sendt dato: 2019-11-13 📅
Innleveringsfrist: 2019-12-20 📅
Publiseringsdato: 2019-11-14 📅
Identifikatorer
Kunngjøringsnummer: 2019/S 220-541042
OJ-S-utgave: 220

Gjenstand
Anskaffelsens omfang
Varighet: 72 måneder
Beskrivelse av opsjoner:
The contract period will be 3 (three) years from when it is signed by the parties. The contract will then be renewed automatically for 1 (one) year at a time, unless 3 (three) months notice is given by the contracting authority before the renewal date. The maximum duration of the contract will be 6 (six) years from when it is signed by the parties.
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Prosedyre
Rettslig grunnlag: 32014L0024
Tidspunkt for mottak av tilbud: 10:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Dato for åpning av tilbud: 2019-12-20 📅
Tidspunkt for åpning av tilbud: 10:00
Tildelingskriterier
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vekting): 70
Pris (vekting): 30

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 974 761 343
Kontakt
Kontaktpunkt: Torjan Haaland
Adresse til kjøperprofilen: https://eu.eu-supply.com/ctm/Company/CompanyInformation/Index/340239 🌏
URL for dokumenter: http://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=254932&B=DFO 🌏

Utfyllende informasjon
Klageinstans
Navn: Tolldirektoratet
Postadresse: Postboks 2103 Vika
Poststed: Oslo
Postnummer: 0125
Land: Norge 🇳🇴
Kilde: OJS 2019/S 220-541042 (2019-11-13)
Tilleggsinformasjon (2019-12-13)
Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
Customs, (hereafter called the Contracting Authority), would like to procure a digital service centre for the Contracting Authority, (hereafter called the service), for the administration of enquiries for the service centre at the contracting authority. The service centre's main assignments are related to property management, operations, maintenance and facility services. Central assignments will be receipt of new employees, the administration of the access system, operation and maintenance of buildings, machines and equipment, booking and coordinating courses and conferences, serving goods reception and stores, ordering printing services, assistance with events and meetings, caretaker services, follow-up of cleaning, ordering mobile telephones and supplies, ordering uniforms and several other assignments. Central needs that we would like a digital service centre for will be reporting events, deviations, and operational notifications.
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Metadata for kunngjøring
Dokumenttype: Tilleggsinformasjon
Felles innkjøpsordliste (CPV)
Kode: Nettverks, internett og intranett programvare 📦

Referanse
Datoer
Sendt dato: 2019-12-13 📅
Innleveringsfrist: 2020-01-03 📅
Publiseringsdato: 2019-12-17 📅
Identifikatorer
Kunngjøringsnummer: 2019/S 243-598986
Refererer til kunngjøring: 2019/S 220-541042
OJ-S-utgave: 243
Kilde: OJS 2019/S 243-598986 (2019-12-13)
Kunngjøring om tildeling av kontrakt (2020-03-18)
Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
Customs, (hereafter called the contracting authority), would like to procure a digital service centre for the contracting authority, (hereafter called the service), for the administration of enquiries for the service centre at the contracting authority. The service centre's main assignments are related to property management, operations, maintenance and facility services. Central assignments will be receipt of new employees, the administration of the access system, operation and maintenance of buildings, machines and equipment, booking and coordinating courses and conferences, serving goods reception and stores, ordering printing services, assistance with events and meetings, caretaker services, follow-up of cleaning, ordering mobile telephones and supplies, ordering uniforms and several other assignments. Central needs that we would like a digital service centre for will be reporting events, deviations, and operational notifications.
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Totalverdi for anskaffelsen: 2 100 000 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2020-03-18 📅
Publiseringsdato: 2020-03-19 📅
Identifikatorer
Kunngjøringsnummer: 2020/S 056-134448
OJ-S-utgave: 56

Tildeling av kontrakt
Dato for kontraktinngåelse: 2020-02-27 📅
Navn: Pureservice AS
Nasjonalt registreringsnummer: 921037694
Postadresse: Sørkedalsveien 6
Poststed: Oslo
Postnummer: 0369
Land: Norge 🇳🇴
E-post: tf@pureservice.com 📧
Totalverdi for anskaffelsen: 2 100 000 NOK 💰
Informasjon om tilbud
Antall mottatte tilbud: 4
Kilde: OJS 2020/S 056-134448 (2020-03-18)
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