Contract for Loan Management System

Husbanken

The Housing Bank of Norway would like to procure a standard/off-the-shelf loan management system with options for a loan processing system. The new loan management system shall be used for administering the Housing Bank of Norway's loans and grants (except for the housing benefit scheme and start-up loans). The Housing Bank of Norway is giving loans and grants to private persons, municipalities, and branch participants. The procurement also includes the implementation project and subsequent maintenance of standard software. The following options are requested:
1) Loan processing system;
2) Components for an on-line banking system which shall enable the Housing Bank of Norway to complete the system — “Mitt kundeforhold” (“My banking relationship”);
3) Application administration; and
4) The operation of the Housing Bank of Norway's infrastructure.
Click here: https://permalink.mercell.com/97181467.aspx

Frist

Fristen for mottak av tilbud var 2019-02-27. Anskaffelsen ble publisert 2019-01-28.

Hvem?

• Husbanken

Hva?

Hvor?

• Buskerud
• Norge

Anskaffelseshistorikk

Dato	Dokument
2019-01-28	Kunngjøring av konkurranse

Kunngjøring av konkurranse (2019-01-28)
Gjenstand
Anskaffelsens omfang
Tittel: Software-related services
Referansenummer: 2019/2905
Kort beskrivelse:

The Housing Bank of Norway would like to procure a standard/off-the-shelf loan management system with options for a loan processing system. The new loan management system shall be used for administering the Housing Bank of Norway's loans and grants (except for the housing benefit scheme and start-up loans). The Housing Bank of Norway is giving loans and grants to private persons, municipalities, and branch participants. The procurement also includes the implementation project and subsequent maintenance of standard software. The following options are requested: 1) Loan processing system; 2) Components for an on-line banking system which shall enable the Housing Bank of Norway to complete the system — “Mitt kundeforhold” (“My banking relationship”); 3) Application administration; and 4) The operation of the Housing Bank of Norway's infrastructure. Click here: https://permalink.mercell.com/97181467.aspx

Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Programvarerelaterte tjenester 📦
Tilleggs-CPV: Programvare og informasjonssystemer 📦
Utførelsessted
NUTS-region: Buskerud 🏙️

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Husbanken
Postadresse: Postboks 1404
Postnummer: 8002
Poststed: Bodø
Kontakt
Internettadresse: https://permalink.mercell.com/97181467.aspx 🌏
E-post: harald.sorbu@husbanken.no 📧
Telefon: +47 32262790 📞
URL for dokumenter: https://permalink.mercell.com/97181467.aspx 🌏
URL for deltakelse: https://permalink.mercell.com/97181467.aspx 🌏

Referanse
Datoer
Sendt dato: 2019-01-28 📅
Innleveringsfrist: 2019-02-27 📅
Publiseringsdato: 2019-01-30 📅
Startdato: 2019-08-15 📅
Sluttdato: 2025-01-01 📅
Identifikatorer
Kunngjøringsnummer: 2019/S 021-047058
OJ-S-utgave: 21

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

1) Loan processing system;

2) Components for an on-line banking system which shall enable the Housing Bank of Norway to complete the system — “Mitt kundeforhold” (“My banking relationship”);

3) Application administration; and

4) The operation of the Housing Bank of Norway's infrastructure.

Click here: https://permalink.mercell.com/97181467.aspx

Estimert totalverdi: 80 000 000 NOK 💰
Kort beskrivelse:

The Ministry of Local Government and Modernisation has given the Housing Bank of Norway the task of making the entity more efficient and to use technology to support automation of data acquisition, and in addition, facilitate for comparisons, analysis and predictions. The current loan management system for processing the Housing Bank of Norway's own loans and grants is from the mid 1990s and must be replaced.

This project will give the Housing Bank of Norway efficient work processes for administering loans and grants by new and improved ICT support. The objective is to meet the customer and executive officers' requirements for i.a. finances and administration.

“Borrowers” are the recipients of loans and grants from the Housing Bank of Norway. These can be private persons, municipalities and branch actors. The ICT support must contribute to the mentioned groups choosing the Housing Bank of Norway's network systems first, so that they can carry out their tasks themselves/meet their needs. This involves an Internet bank, digital message exchange and electronic signature. The Housing Bank of Norway assumes that the new loan management system has open APIs in such a way that at a new solution for online banking can be developed.

“Administration” is a department in the Housing Bank of Norway's office for Loans and Grants, with responsibility for contract management, including fixed interest rate contracts, mortgages, invoicing, collection and breach. The ICT support must give them efficiency and improvements through simplified archives, electronic registration and automated case management. The Housing Bank of Norway has outsourced the collection of non-performing loans to the Norwegian National Collection Agency. The new loan management system shall support the process and must be integrated with the Norwegian National Collection Agency's systems.

“Financial Policies” is a department in the Housing Bank of Norway´s office for Loans and Grants that, together with the Housing Bank of Norway's regional offices, is responsible for loans and grants. The loan management system must support their need to process applications for loans and grants and applications for payments and contracts. This also includes quota and framework management. The new system ought to be integrated with a service for credit assessments and actual income.

There is a need for basic information on the parties, private persons, municipalities and other legal persons and properties in both loan cases and administration. The system ought to be integrated with Det sentrale folkeregister, Kontaktregisteret, Enhetsregisteret, Matrikkelen, Grunnboken and the service for property value assessment.

“Finance” is a department in the Housing Bank of Norway's office for finance and communal services, with responsibility for the accounts and handling payments. The ICT support must give them efficiency and improvements through better data exchange. The new loan management system shall process all payments in connection with loans and grants. The system must also provide adequate customer specifications of the accounts. The loan management system must be integrated with the bank and Nets for the processing of payments, with a ledger in the Housing Bank of Norway's financial system, Unit4 Business World (Agresso).

"Document" is a department in the Housing Bank of Norway's office for finance and communal services, with responsibility for the archive and post. The ICT support must give them efficiency in the form of better journal quality and simplified processing of applications for access. The new loan management system must be integrated with the Housing Bank of Norway's journal and archive system, ePhorte, and it must be possible to generate and communicate documents, as well as obtain electronic signatures.

“Management and Reports” is a department in the Housing Bank of Norway's office for Management, and Development and “Analysis” is a department in the Housing Bank of Norway's office for Knowledge. The ICT support must ensure that they have the necessary data for analysis and reports. The new loan management system must be integrated with the Housing Bank of Norway's data warehouse.

“Digitalisation” is the Housing Bank of Norway's office that is responsible for providing digital tools and services for the Housing Bank of Norway. Digitalisation will be responsible for the administration, operation and further development of the new system. The ICT support must provide automation of jobs and runs and flexibility as regards changes and error corrections.

Estimert verdi eksklusive mva: 80 000 000 NOK 💰
Beskrivelse av fornyelser:

Any extension for the contracts must be in accordance with SSA-T and SSA-V which govern the contract. See the tender documentation.

Beskrivelse av opsjoner:

Options:

1) Loan processing system;

2) Components for an on-line banking system which shall enable the Housing Bank of Norway to complete the system — “Mitt kundeforhold” (“My banking relationship”);

3) Application administration; and

4) Operation of the Housing Bank of Norway's infrastructure.

See the tender documentation.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:

Registered in a trade register or company register:

Tenderers must be registered in a company register or trade register in the member state where the tenderer is established. As described in Annex XI of directive 2014/24/EU; suppliers from certain member countries can be required to fulfil other requirements in the mentioned annex.

See the tender documentation.

Prosedyre
Rettslig grunnlag: 32014L0024
Minste antall kandidater: 3
Største antall kandidater: 5
Objektive kriterier for å velge det begrensede antallet kandidater:

The criteria are experience and Implementation ability. The criterion experience is higher weighted. See also the tender documentation.

Tidspunkt for mottak av tilbud: 12:00
Dato for utsendelse av invitasjoner: 2019-02-28 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 2019-09-30 📅

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 942114184
Kontakt
Kontaktpunkt: Harald Sørbu
Adresse til kjøperprofilen: http://www.husbanken.no/ 🌏
URL for dokumenter: https://permalink.mercell.com/97181467.aspx 🌏

Utfyllende informasjon
Klageinstans
Navn: Klagenemnda for offentlige anskaffelser (KOFA)
Poststed: Bergen
Land: Norge 🇳🇴
Tjeneste hvor informasjon om klageprosedyren kan innhentes
Postadresse: Postboks 511 Sentrum
Postnummer: 5805
Telefon: +47 55193000 📞
E-post: post@knse.no 📧
Internettadresse: http://www.kofa.no 🌏
Kilde: OJS 2019/S 021-047058 (2019-01-28)

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