Procurement of an agreement for the purchase of operations of administrative IT systems for Lånekassen [the Norwegian State Education Loan Fund]

Statens lånekasse for utdanning

The Norwegian State Education Loan Fund (Lånekassen) is carrying out an open tender competition with Best Value Procurement method (BVP) with the aim of entering into a service agreement for the purchase of IT operational services for the Norwegian State Educational Loan Fund’s administration environment. This includes client operation, operation of network, operation of data services, as well as second and third Line support.

Frist

Fristen for mottak av tilbud var 2018-02-22. Anskaffelsen ble publisert 2018-01-22.

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2018-01-22 Kunngjøring av konkurranse
2018-02-06 Tilleggsinformasjon
Kunngjøring av konkurranse (2018-01-22)
Gjenstand
Anskaffelsens omfang
Tittel: IT services: consulting, software development, Internet and support
Referansenummer: 201700966
Kort beskrivelse:
The Norwegian State Education Loan Fund (Lånekassen) is carrying out an open tender competition with Best Value Procurement method (BVP) with the aim of entering into a service agreement for the purchase of IT operational services for the Norwegian State Educational Loan Fund’s administration environment. This includes client operation, operation of network, operation of data services, as well as second and third Line support.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦
Tilleggs-CPV: Nettverk 📦
Utførelsessted
NUTS-region: Norge 🏙️

Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Statens lånekasse for utdanning
Postadresse: Østre Aker vei 20
Postnummer: 0581
Poststed: Oslo
Kontakt
Internettadresse: https://permalink.mercell.com/79612546.aspx 🌏
E-post: linn.cathrine.skjaermoen@lanekassen.no 📧
Telefon: +47 21704000 📞
URL for dokumenter: https://permalink.mercell.com/79612546.aspx 🌏
URL for deltakelse: https://permalink.mercell.com/79612546.aspx 🌏

Referanse
Datoer
Sendt dato: 2018-01-22 📅
Innleveringsfrist: 2018-02-22 📅
Publiseringsdato: 2018-01-24 📅
Startdato: 2018-06-15 📅
Sluttdato: 2022-06-15 📅
Identifikatorer
Kunngjøringsnummer: 2018/S 016-033995
OJ-S-utgave: 16

Gjenstand
Anskaffelsens omfang
Estimert totalverdi: 270 000 000 NOK 💰
Kort beskrivelse:
The Norwegian State Educational Loan Fund's operational agreements for IT systems expires at the end of 2018, and it is therefore that the procurement of new operational agreements is being implemented.
The procurements are divided into 2 parts:
1) operation of core systems;
2) operation of administrative IT systems.
This tender documentation deals with point 2. Operation of administrative IT systems.
The Norwegian State Educational Loan Fund wants to be offered the most modern and standardised solutions possible, and to move as many services as possible out as SaaS and into the public cloud. By public cloud, we means the so called “Hyperscale Cloud” platforms, for example, Microsoft Azure, Amazon Web Services and Google Cloud Platform.
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The Norwegian State Educational Loan Fund has assessed the risk that involves moving the administration environment to the public cloud, and has not found any absolute barriers to this. From the risk assessment it appeared that the archive act at present requires that a copy of the archive is stored on Norwegian soil.
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The tenderers are encouraged not to be bound by the Norwegian State Educational Loan Fund's existing systems when designing the new operational environment. The new system and contract must not, however, be restrictive when compared to the existing system.
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The current environment consists roughly of:
— network (WAN, LAN, WLAN, Internet access, VPN, lines to collaboration partners),
— thick and thin clients (owned by the Norwegian State Educational Loan Fund),
— printers (owned by the Norwegian State Educational Loan Fund),
— mobile units (have a separate contract, but must be integrated),
— video systems (have a separate contract, but must be integrated),
— telephony system over SIP-trunk (has a separate contract, but must be integrated),
— virtual server environment with office suite systems,
— external SaaS-services, including Office 365,
— interface with external service providers and collaboration partners,
— active Directory with approx. 500 offices and federation services (ADFS).
See the tender documentation for further information.
A tender conference will be held 30.1.2018, 12:00 to 14:00 at the Norwegian State Educational Loan Fund’s premises at Økern Oslo. See the tender documentation for registration.
Estimert verdi eksklusive mva: 270 000 000 NOK 💰
Beskrivelse av fornyelser: The contract can be extended for 1 year + 1 year + 1 year + 1 year.
Beskrivelse av opsjoner: In the tender documentation, the tenderer is encouraged to suggest options.
Utførelsessted
Hovedsted eller utførelsessted:
The Norwegian State Education Loan Fund has offices in Oslo, Trondheim, Stavanger, Ørsta, Bergen and Tromsø.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten: The qualification requirements are described in the tender documentation.

Prosedyre
Tidspunkt for mottak av tilbud: 12:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: engelsk 🗣️
norsk 🗣️
Tilbudets gyldighetsperiode: 2018-10-15 📅
Dato for åpning av tilbud: 2018-02-22 📅
Tidspunkt for åpning av tilbud: 12:00
Tildelingskriterier
Kvalitetskriterium (navn): Performance reason
Kvalitetskriterium (vekting): 30 %
Kvalitetskriterium (navn): Risk assessment
Kvalitetskriterium (vekting): 15 %
Kvalitetskriterium (navn): Additional value
Kvalitetskriterium (vekting): 10 %
Kvalitetskriterium (navn): Qualifications and experience of key personnel.
Kvalitetskriterium (vekting): 20 %
Vekting av pris: 25 %

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 960885406
Kontakt
Kontaktpunkt: Linn Cathrine Skjærmoen
URL for dokumenter: https://permalink.mercell.com/79612546.aspx 🌏
Navn på tildelende myndighet: Mercell Norge AS
Postadresse: Karihaugveien 89
Postnummer: 1086
E-post: support@mercell.com 📧

Utfyllende informasjon
Klageinstans
Navn: Klagenemnda for offentlige anskaffelser
Poststed: Bergen
Land: Norge 🇳🇴
Kilde: OJS 2018/S 016-033995 (2018-01-22)
Tilleggsinformasjon (2018-02-06)
Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The Norwegian State Education Loan Fund (Lånekassen) is carrying out an open tender competition with Best Value Procurement method (BVP) with the aim of entering into a service agreement for the purchase of IT operational services for the Norwegian State Educational Loan Fund’s administration environment. This includes client operation, operation of network, operation of data services, as well as 2
Vis mer
Metadata for kunngjøring
Dokumenttype: Tilleggsinformasjon
Felles innkjøpsordliste (CPV)
Kode: Nettverk 📦

Referanse
Datoer
Sendt dato: 2018-02-06 📅
Innleveringsfrist: 2018-03-01 📅
Publiseringsdato: 2018-02-08 📅
Identifikatorer
Kunngjøringsnummer: 2018/S 027-060043
Refererer til kunngjøring: 2018/S 016-033995
OJ-S-utgave: 27
Kilde: OJS 2018/S 027-060043 (2018-02-06)
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