System for the administration and supply of identities and access (IDM)

Arbeids- og velferdsdirektoratet, Økonomi- og styringsavdelingen, Anskaffelsesseksjonen

A system/tool shall be procured for the administration and supply of the department's identities and accesses (IDM), realised as an external cloud service (SaaS — Software as a service).
The contract shall cover, amongst others, the following areas:
— User terms and licences,
— Operation and maintenance services connected to the system,
— Services/consultancy services connected to the system/delivery.
There are currently approx. 23 500 persons who are to be managed by the system. There are currently approx. 1 350 persons who can approve access requests. Approx. 100 000 changes are made per annum.

Frist

Fristen for mottak av tilbud var 2017-06-12. Anskaffelsen ble publisert 2017-05-10.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

• EVRY Norge AS

Hvem?

• Arbeids- og velferdsdirektoratet, Økonomi- og styringsavdelingen, Anskaffelsesseksjonen

Hva?

Hvor?

• Norge

Anskaffelseshistorikk

Dato	Dokument
2017-05-10	Kunngjøring av konkurranse
2017-11-30	Kunngjøring om tildeling av kontrakt

Kunngjøring av konkurranse (2017-05-10)
Gjenstand
Anskaffelsens omfang
Tittel: Software package and information systems
Referansenummer: 17-2055
Kort beskrivelse:

A system/tool shall be procured for the administration and supply of the department's identities and accesses (IDM), realised as an external cloud service (SaaS — Software as a service). The contract shall cover, amongst others, the following areas: — User terms and licences, — Operation and maintenance services connected to the system, — Services/consultancy services connected to the system/delivery. There are currently approx. 23 500 persons who are to be managed by the system. There are currently approx. 1 350 persons who can approve access requests. Approx. 100 000 changes are made per annum.

Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Programvare og informasjonssystemer 📦
Tilleggs-CPV: Datamaskinrelaterte tjenester 📦
Utførelsessted
NUTS-region: Norge 🏙️

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Arbeids- og velferdsdirektoratet, Økonomi- og styringsavdelingen, Anskaffelsesseksjonen
Postadresse: Postboks 5, St Olavs plass
Postnummer: 0130
Poststed: Oslo
Kontakt
Internettadresse: http://www.nav.no 🌏
E-post: nav.anskaffelser.ikt@nav.no 📧
Telefon: +47 95147508 📞
URL for dokumenter: https://kgv.doffin.no/ctm/Supplier/Documents/Folder/154341 🌏

Referanse
Datoer
Sendt dato: 2017-05-10 📅
Innleveringsfrist: 2017-06-12 📅
Publiseringsdato: 2017-05-11 📅
Identifikatorer
Kunngjøringsnummer: 2017/S 090-179320
Refererer til kunngjøring: 2017/S 057-107067
OJ-S-utgave: 90

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

A system/tool shall be procured for the administration and supply of the department's identities and accesses (IDM), realised as an external cloud service (SaaS — Software as a service).

The contract shall cover, amongst others, the following areas:

— User terms and licences,

— Operation and maintenance services connected to the system,

— Services/consultancy services connected to the system/delivery.

There are currently approx. 23 500 persons who are to be managed by the system. There are currently approx. 1 350 persons who can approve access requests. Approx. 100 000 changes are made per annum.

NAV would like an IDM system that, amongst other things, has the following qualities:

— Simple self-service system so that employees can order access themselves;

— Where possible and appropriate, automated supply in accordance with the rules;

— Simple routine for approval of accesses by the management;

— Give managers a simple overview of a unit's accesses with users and roles;

— Support the process by revising accesses for a unit;

— Minimise the number of manual operations in user support/operation by supplying accesses to systems;

— Reduce the complexity in awarding accesses by collecting accesses in groups based on roles that employees have in the units (activity roles and business roles);

— Supply accesses to AD, Oracle, OeBS, RACF and Azure AD, amongst others;

— Able to integrate with master data systems such as, amongst other things, NAV's HR system and organisation master.

The contract must give flexibility for changes of costs resulting from changes in the number of users, user patterns and service scope.

There are currently approx. 23 500 persons who are to be managed by the system. There are currently approx. 1 350 persons who can approve access requests. There are a total of approx. 100 000 changes per annum.

Varighet: 72 måneder
Beskrivelse av fornyelser:

The contract period is 4 years. The contracting authority (the Customer) has an option to extend the contract for an additional 1+1 year.

Beskrivelse av opsjoner:

The contract period is 4 years. The contracting authority (the Customer) has an option to extend the contract for an additional 1+1 year.

Utførelsessted
Hovedsted eller utførelsessted: Oslo.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:

Norwegian tenderers shall have their tax and VAT payments in order, documented by:

— A tax and VAT certificate from the tax authorities, not older than 6 months calculated from the deadline for requests to participate in the tender contest.

Tenderers are required to be a legally established company, documented by:

— Norwegian tenderers: Company registration certificate from the Brønnøysund Register Centre;

— Foreign tenderers: Certificate for registration in the company register as prescribed in the legislation of the country in which the tenderer is established.

Prosedyre
Minste antall kandidater: 3
Største antall kandidater: 5
Objektive kriterier for å velge det begrensede antallet kandidater:

The selection of tenderers will be based on the degree of fulfilment of the following qualification requirements:

— good implementation ability, weighted 40 %;

— good experience from similar deliveries, weighted 40 %;

— a good and well-functioning quality assurance system, weighted 20 %.

Tidspunkt for mottak av tilbud: 10:00
Dato for utsendelse av invitasjoner: 2017-06-20 📅
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 2017-12-31 📅

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 889 640 782
Kontakt
Kontaktpunkt: Mildrid Kvalvik
Internettadresse: www.nav.no 🌏
Adresse til kjøperprofilen: https://kgv.doffin.no/ctm/Company/CompanyInformation/Index/1002 🌏
URL for dokumenter: https://kgv.doffin.no/ctm/Supplier/Documents/Folder/154341 🌏

Utfyllende informasjon
Klageinstans
Navn: Arbeids- og velferdsdirektoratet, Økonomi- og styringsavdelingen, Anskaffelsesseksjonen
Postadresse: Postboks 5, St Olavs plass
Poststed: Oslo
Postnummer: 0130
Land: Norge 🇳🇴
E-post: nav.anskaffelser.ikt@nav.no 📧
Kilde: OJS 2017/S 090-179320 (2017-05-10)

Kunngjøring om tildeling av kontrakt (2017-11-30)
Gjenstand
Anskaffelsens omfang
Totalverdi for anskaffelsen: 31 989 750 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2017-11-30 📅
Publiseringsdato: 2017-12-02 📅
Identifikatorer
Kunngjøringsnummer: 2017/S 232-484667
Refererer til kunngjøring: 2017/S 090-179320
OJ-S-utgave: 232

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

— Simple self-service system so that employees can order access themselves.

— Where possible and appropriate, automated supply in accordance with the rules.

— Simple routine for approval of accesses by the management.

— Give managers a simple overview of a unit's accesses with users and roles.

— Support the process by revising accesses for a unit.

— Minimise the number of manual operations in user support/operation by supplying accesses to systems.

— Reduce the complexity in awarding accesses by collecting accesses in groups based on roles that employees have in the units (activity roles and business roles).

— Supply accesses to AD, Oracle, OeBS, RACF and Azure AD, amongst others.

Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vekting): 65 %
Kostnadskriterium: Total Price
Vekting av kostnad: 35 %

Tildeling av kontrakt
Dato for kontraktinngåelse: 2017-11-15 📅

Utfyllende informasjon
Klageinstans
Postadresse: Postboks 5 St. Olavs plass
Kilde: OJS 2017/S 232-484667 (2017-11-30)

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