Norwegian Environment Agency is facing a replacement of the current case processing system for service related enquiries. A joint ICT sector strategy for the agencies under the Ministry of Climate and Environment (KLD). The system shall include the Agency's total requirement for processing service events for the following specialized fields: the ICT department in the Norwegian Environment Agency (OIT) with possible extensions for collaborating departments, the Document section (ODO), the HR section, House operations (OHU), the Environmental data Section (TMI), the Electronic Application centre (ESS), etc. The system shall support the processing of service enquiries from internal and external executive officers, as well as facilitate for a high level of service towards internal and external users. A joint ICT sector strategy for the agencies under the Ministry of Climate and Environment (KLD) shall also be prepared.
Frist
Fristen for mottak av tilbud var 2017-08-21.
Anskaffelsen ble publisert 2017-07-11.
Kunngjøring av konkurranse (2017-07-11) Gjenstand Anskaffelsens omfang
Tittel: IT software package
Referansenummer: 2017/5630
Kort beskrivelse:
“Norwegian Environment Agency is facing a replacement of the current case processing system for service related enquiries. A joint ICT sector strategy for...”
Kort beskrivelse
Norwegian Environment Agency is facing a replacement of the current case processing system for service related enquiries. A joint ICT sector strategy for the agencies under the Ministry of Climate and Environment (KLD). The system shall include the Agency's total requirement for processing service events for the following specialized fields: the ICT department in the Norwegian Environment Agency (OIT) with possible extensions for collaborating departments, the Document section (ODO), the HR section, House operations (OHU), the Environmental data Section (TMI), the Electronic Application centre (ESS), etc. The system shall support the processing of service enquiries from internal and external executive officers, as well as facilitate for a high level of service towards internal and external users. A joint ICT sector strategy for the agencies under the Ministry of Climate and Environment (KLD) shall also be prepared.
Vis mer Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: IT programvarepakke📦
Tilleggs-CPV: Programvare og informasjonssystemer📦 Utførelsessted
NUTS-region: no061 🏙️
Prosedyre
Prosedyretype: Konkurransepreget dialog
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet