IT operations and consultancy services

Lillesand Kommune

Lillesand municipality shall, from 2018, establish a new IT department that shall take over the operational responsibility for IT from the current operations supplier KR-IKT (Kristiansandsregionens kommunale IKT-tjeneste).
Lillesand municipality is therefore looking for a cooperation partner for IT operations, who shall provide both operational services and consultancy services. An operational contract will be signed for 3 (three) years, with the possibility to extend for 1 (one) year at a time.
The contract will include:
— Consultancy services for IT (server and network competence),
— Operation of the server park (physical equipment),
— Monitoring firewall, network and server operations,
— Operational services for municipal water and sewage (domains, process network).
There is an option to include Birkenes municipality.

Frist

Fristen for mottak av tilbud var 2017-12-01. Anskaffelsen ble publisert 2017-11-10.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

• Atea AS (hovedenhet)

Hvem?

• Lillesand Kommune

Hva?

Hvor?

• Aust-Agder
• Norge

Anskaffelseshistorikk

Dato	Dokument
2017-11-10	Kunngjøring av konkurranse
2018-01-16	Kunngjøring om tildeling av kontrakt

Kunngjøring av konkurranse (2017-11-10)
Gjenstand
Anskaffelsens omfang
Tittel: Data network management services
Referansenummer: 17/1697
Kort beskrivelse:

Lillesand municipality shall, from 2018, establish a new IT department that shall take over the operational responsibility for IT from the current operations supplier KR-IKT (Kristiansandsregionens kommunale IKT-tjeneste). Lillesand municipality is therefore looking for a cooperation partner for IT operations, who shall provide both operational services and consultancy services. An operational contract will be signed for 3 (three) years, with the possibility to extend for 1 (one) year at a time. The contract will include: — Consultancy services for IT (server and network competence), — Operation of the server park (physical equipment), — Monitoring firewall, network and server operations, — Operational services for municipal water and sewage (domains, process network). There is an option to include Birkenes municipality.

Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS)
Felles innkjøpsordliste (CPV)
Kode: Drift av datanettverk 📦
Tilleggs-CPV: Tjenester i forbindelse med nettverksadministrasjon 📦
Utførelsessted
NUTS-region: Aust-Agder 🏙️

Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Regional eller lokal myndighet
Navn på tildelende myndighet: Lillesand Kommune
Postadresse: Østreg. 2
Postnummer: 4790
Poststed: Lillesand
Kontakt
Internettadresse: https://permalink.mercell.com/71136807.aspx 🌏
E-post: andreas.brovig@lillesand.kommune.no 📧
Telefon: +47 41361467 📞
URL for dokumenter: https://permalink.mercell.com/71136807.aspx 🌏
URL for deltakelse: https://permalink.mercell.com/71136807.aspx 🌏

Referanse
Datoer
Sendt dato: 2017-11-10 📅
Innleveringsfrist: 2017-12-01 📅
Publiseringsdato: 2017-11-14 📅
Identifikatorer
Kunngjøringsnummer: 2017/S 218-454535
OJ-S-utgave: 218

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

Lillesand municipality is therefore looking for a cooperation partner for IT operations, who shall provide both operational services and consultancy services. An operational contract will be signed for 3 (three) years, with the possibility to extend for 1 (one) year at a time.

The contract will include:

— Consultancy services for IT (server and network competence),

— Operation of the server park (physical equipment),

— Monitoring firewall, network and server operations,

— Operational services for municipal water and sewage (domains, process network).

There is an option to include Birkenes municipality.

Estimert totalverdi: 2 400 000 NOK 💰
Kort beskrivelse:

Consulting services

The part of the contract on consultancy services will primarily be aimed at assistance with servers and network. The expectation is that the Tenderer will offer an SLA (service level agreement), which also ensures follow-up outside ordinary working hours and in crises situations.

Operation of the server park.

Lillesand municipality owns its own server equipment, HP-blade servers with VMWare as the virtualisation engine. The HP servers can be replaced with Huawei servers as a result of a recently signed framework agreement for servers.

The municipality has approx. 60 virtual servers all with Windows Server and a handful of free-standing physical servers. Storage capacity and/or other server equipment could be hired from the Tenderer, but as a starting point, the Tenderer will take over the physical operational responsibility for the municipality's existing servers.

Monitoring operations

The Tenderer shall monitor operations such as service, which includes monitoring the firewall, network, backup system, physical server equipment and a virtual server environment. The operations shall be monitored 24/7/365, with turn-outs and error recovery when needed.

Operational services for municipal water and sewage

In recent years, the municipality's water and sewage unit has built up a separate process network for computer equipment connected to its installations and has had an external operational supplier. The network exists parallel to the municipality's other networks. We would now like to have one joint operations supplier for both the water and sewage process network and the municipality's other IT infrastructure.

Option: Birkenes municipality

Lillesand municipality and Birkenes municipality are considering to cooperate on IT operations. This operational contract will include services to Birkenes municipality as an option.

Intended schedule for the competition.

9.11.2017 — Publication of tender competition,

1.12.2017 — Response deadline for the tender competition,

31.12.2017 — Targeted date to sign the contract,

1.1.2018 — Earliest date for the start-up of the planning/establishment period,

1.4.2018 — Latest date for transferring operational responsibility to the tenderer.

Estimert verdi eksklusive mva: 2 400 000 NOK 💰
Varighet: 36 måneder
Beskrivelse av fornyelser:

The contract will renew automatically for 1 (one) year at a time, unless 6 (six) months notice is given by the Contracting Authority, or 12 (twelve) months notice by the Tenderer, before the renewal date.

Prosedyre
Tidspunkt for mottak av tilbud: 12:00
Språk som tilbud eller forespørsler om deltakelse kan sendes inn på: norsk 🗣️
Tilbudets gyldighetsperiode: 3 måneder
Dato for åpning av tilbud: 2017-12-01 📅
Tidspunkt for åpning av tilbud: 12:00
Sted: Lillesand rådhus [Lillesand City Hall].

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 964965404
Kontakt
Kontaktpunkt: Andreas Brovig
Adresse til kjøperprofilen: http://www.lillesand.kommune.no/ 🌏
URL for dokumenter: https://permalink.mercell.com/71136807.aspx 🌏
Navn på tildelende myndighet: Mercell Norge AS
Postadresse: Karihaugveien 89
Poststed: Oslo
Postnummer: 1086
E-post: support@mercell.com 📧

Utfyllende informasjon
Klageinstans
Navn: Klagenemnda for offentlige anskaffelser (KOFA)
Poststed: Bergen
Land: Norge 🇳🇴
Kilde: OJS 2017/S 218-454535 (2017-11-10)

Kunngjøring om tildeling av kontrakt (2018-01-16)
Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

Lillesand municipality shall, from 2018, establish a new IT department that shall take over the operational responsibility for IT from the current operations supplier KR-IKT (Kristiansandsregionens kommunale IKT-tjeneste). Lillesand municipality is therefore looking for a cooperation partner for IT operations, who shall provide both operational services and consultancy services. An operational contract will be signed for 3 years, with the possibility to extend for 1 year at a time. The contract will include: — consultancy services for IT (server and network competence), — operation of the server park (physical equipment), — monitoring firewall, network and server operations, — operational services for municipal water and sewage (domains, process network). There is an option to include Birkenes municipality.

Totalverdi for anskaffelsen: 2 400 000 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt
Felles innkjøpsordliste (CPV)
Tilleggs-CPV: Systemtjenester og tekniske konsulenttjenester 📦

Prosedyre
Tilbudstype: Ikke aktuelt
Tildelingskriterier
Laveste pris

Referanse
Datoer
Sendt dato: 2018-01-16 📅
Publiseringsdato: 2018-01-18 📅
Identifikatorer
Kunngjøringsnummer: 2018/S 012-024559
Refererer til kunngjøring: 2017/S 218-454535
OJ-S-utgave: 12

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

Lillesand municipality is therefore looking for a cooperation partner for IT operations, who shall provide both operational services and consultancy services. An operational contract will be signed for 3 years, with the possibility to extend for 1 year at a time.

— consultancy services for IT (server and network competence),

— operation of the server park (physical equipment),

— monitoring firewall, network and server operations,

— operational services for municipal water and sewage (domains, process network).

Consulting services.

Monitoring operations.

Operational services for municipal water and sewage.

Option: Birkenes municipality.

Intended schedule for the competition:

9.11.2017 — Publication of tender competition;

1.12.2017 — Response deadline for the tender competition;

31.12.2017 — Targeted date to sign the contract;

1.1.2018 — Earliest date for the start-up of the planning/establishment period;

Tildeling av kontrakt
Dato for kontraktinngåelse: 2018-01-12 📅

Utfyllende informasjon
Klageinstans
Navn: Klagenemnda for offentlige anskaffelser (Kofa)
Kilde: OJS 2018/S 012-024559 (2018-01-16)

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