Quality management system

Oslo kommune Boligbygg Oslo KF [Oslo municipality, the Municipal Undertaking for Social Housing]

The Municipal Undertaking for Social Housing has decided to establish a quality programme in order to achieve continual improvements in its own performances, increase the quality of deliveries and services and to ensure good risk management, and would, thus, like to procure an electronic quality management system.
The Municipal Undertaking for Social Housing would like to establish a management system that consists of politicians and strategies, work processes, work instructions and requirements that support employees in fulfilling their tasks and activities. The electronic management system shall include performance management, document control, HSE and QA. General risk management, handling deviations and continual quality improvements shall also be a part of our management system.
The Municipal Undertaking for Social Housing would like to procure an electronic quality management system, with the accompanying support and maintenance contract, as well as consultancy services for implementation and further development/adaptations. The system will be a tool for all the employees in the Municipal Undertaking for Social Housing.
The quality management system shall help the management make decisions by having processes for performance management, development and control in one general management system. The system shall function as a tool in order to comply with the rules, cover the description of external and internal requirements and contribute to the development of competence and continual quality improvements. The system's procedures and work descriptions within core and support processes shall guide all employees through the entity's assignments in a uniform way based on our experiences and in accordance with the ‘best practice’.
The software system for the management system shall include the following:
— Process management — Risk management (option);
— Deviations and improvements — Competence management (option).
The Municipal Undertaking for Social Housing is free to choose parts of the system through options.

Frist

Fristen for mottak av tilbud var 2016-03-29. Anskaffelsen ble publisert 2016-02-23.

Hvem?

• Oslo kommune Boligbygg Oslo KF [Oslo municipality, the Municipal Undertaking for Social Housing]

Hva?

Hvor?

• Oslo

Anskaffelseshistorikk

Dato	Dokument
2016-02-23	Kunngjøring av konkurranse

Kunngjøring av konkurranse (2016-02-23)
Gjenstand
Anskaffelsens omfang
Tittel: Software package and information systems
Antall eller omfang:

The Municipal Undertaking for Social Housing was established in 204 and it is a company in Oslo municipality thatowns, manages, operates and rents out municipal housing in all of the 15town districts. The Municipal Undertaking for Social Housing carries out commercial property management andis, at the same time, a social means for obtaining persons with few resources a place tolive.The Municipal Undertaking for Social Housing manages normal municipal housing, sheltered accommodation,housing for mentally disabled persons, disabled persons, persons addicted to drugs and alcoholand it is responsible for the priest and ‘Ungbo’ (young persons) housing. At the end of 2015,the company had more than 10 700 residences and there were more than 25 000persons living in them.The Municipal Undertaking for Social Housing has approx. 130 employees and is located in the centre of Oslo,Wergelandsveien 1. The entity has also hired in personnel, whocurrently make up approx. 25 resources. The Municipal Undertaking for Social Housing consists of a Property andDevelopment Deparment, a Management Department and aFinance and Administration Department. The company's organisation chart is shown inthe quality management system and it will be a tool for all the departments andsections, but the use of different modules in the management system willvary based on areas of responsibility and work tasks that each user has.The software system for the management system shall include the following:— Process management;— Deviations and improements.

Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Programvare og informasjonssystemer 📦

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Regionalt eller lokalt byrå/kontor
Navn på tildelende myndighet: Oslo kommune Boligbygg Oslo KF [Oslo municipality, the Municipal Undertaking for Social Housing]
Postadresse: Postboks 1192, Sentrum
Postnummer: 0107
Poststed: Oslo
Kontakt
Internettadresse: http://www.boligbygg.no 🌏
E-post: ruben.ramsland@bby.oslo.kommune.no 📧
Telefon: +47 23460577 📞

Referanse
Datoer
Sendt dato: 2016-02-23 📅
Innleveringsfrist: 2016-03-29 📅
Publiseringsdato: 2016-02-25 📅
Identifikatorer
Kunngjøringsnummer: 2016/S 039-064367
OJ-S-utgave: 39

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

The Municipal Undertaking for Social Housing would like to…

… establish a management system that consists of politicians and strategies, work processes, work instructions and requirements that support employees in fulfilling their tasks and activities. The electronic management system shall include performance management, document control, HSE and QA. General risk management, handling deviations and continual quality improvements shall also be a part of our management system.

… procure an electronic quality management system, with the accompanying support and maintenance contract, as well as consultancy services for implementation and further development/adaptations. The system will be a tool for all the employees in the Municipal Undertaking for Social Housing.

The quality management system shall help the management make decisions by having processes for performance management, development and control in one general management system. The system shall function as a tool in order to comply with the rules, cover the description of external and internal requirements and contribute to the development of competence and continual quality improvements. The system's procedures and work descriptions within core and support processes shall guide all employees through the entity's assignments in a uniform way based on our experiences and in accordance with the ‘best practice’.

The software system for the management system shall include the following:

— Process management — Risk management (option);

— Deviations and improvements — Competence management (option).

The Municipal Undertaking for Social Housing is free to choose parts of the system through options.

Antall eller omfang:

The Municipal Undertaking for Social Housing was established in 204 and it is a company in Oslo municipality that

owns, manages, operates and rents out municipal housing in all of the 15

town districts. The Municipal Undertaking for Social Housing carries out commercial property management and

is, at the same time, a social means for obtaining persons with few resources a place to

live.

The Municipal Undertaking for Social Housing manages normal municipal housing, sheltered accommodation,

housing for mentally disabled persons, disabled persons, persons addicted to drugs and alcohol

and it is responsible for the priest and ‘Ungbo’ (young persons) housing. At the end of 2015,

the company had more than 10 700 residences and there were more than 25 000

persons living in them.

The Municipal Undertaking for Social Housing has approx. 130 employees and is located in the centre of Oslo,

Wergelandsveien 1. The entity has also hired in personnel, who

currently make up approx. 25 resources. The Municipal Undertaking for Social Housing consists of a Property and

Development Deparment, a Management Department and a

Finance and Administration Department. The company's organisation chart is shown in

the quality management system and it will be a tool for all the departments and

sections, but the use of different modules in the management system will

vary based on areas of responsibility and work tasks that each user has.

The software system for the management system shall include the following:

— Process management;

— Deviations and improements.

Beskrivelse av opsjoner:

The Municipal Undertaking for Social Housing is free to choose parts of the system through options, including:

— Risk management (option);

— Competence management (option).

Referansenummer: 201600451
Utførelsessted
Hovedsted eller utførelsessted: Oslo.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:

— The tenderer shall be a legally established company.

— Norwegian companies: Company Registration Certificate.

— Foreign companies: Proof that the company is registered in a trade index or business register as prescribed by the law of the country where the tenderer is established.

Økonomisk og finansiell stilling:

— The tenderer must have the financial capacity to fulfil the contract.*

* A score will not be given for financial capacity, but tenderers must have sufficient financial capacity to be qualified.

— Credit evaluation/rating, not older than 6 months, based on the last known accounting figures.

The Municipal Undertaking for Social Housing reserves the right to obtain further credit ratings or other financial information (Annual Financial Statements including notes, the board's annual reports and the auditor's reports, as well as recent information of relevance for the company's fiscal figures).

Teknisk og faglig kapasitet:

Good experience from similar assignments/deliveries including:

— Public contracting authorities/public management;

— Equivalent complexity, portfolio and number of users;

Overview of the tenderer's most important, relevant contracts in the last 3 years, including information on:

— The name of the customer;

— The contract value and scope;

— The date of the contract;

— Brief description of the assignment.

Sufficient capacity and suitable manpower to implement the contract.

A description shall be given of the service provider's technical personnel or technical entities the supplier has at their disposal to fulfil the contract. (Note that individual CVs are not wanted here)

The tenderer shall have satisfactory procedures for quality assurance.

A description of the tenderer's quality assurance methods (maximum 5 pages). If the tenderer is certified in accordance with ISO 9001 or equivalent standards, it will be sufficient to present a copy of a valid certificate.

Prosedyre
Minste antall kandidater: 4
Største antall kandidater: 6
Objektive utvelgelseskriterier:

There are requirements regarding the tenderer's technical and professional qualifications.

Good experience from similar assignments/deliveries including:

— Public contracting authorities/public management;

— Equivalent complexity, portfolio and number of users.

Sufficient capacity and suitable manpower to implement the contract.

The tenderer shall have satisfactory procedures for quality assurance.

Språk
Andre språk: Norwegian.

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 974780747
Kontakt
Kontaktpunkt: Ruben Ramsland
Adresse til kjøperprofilen: https://kgv.doffin.no/ctm/Supplier/CompanyInformation/Index/3524 🌏
URL for dokumenter: https://kgv.doffin.no/ctm/Supplier/Documents/Folder/140961 🌏

Referanse
Identifikatorer
Referansenummer tildelt av oppdragsgiver: 201600451
Kilde: OJS 2016/S 039-064367 (2016-02-23)

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