The theatre will play an important role in society — including those who are not guests us. This means rethinking about what`, how we deliver on this role and through the activities and channels. To ensure the artistic development and the National Theatre‘s position, we rely on the legitimacy of the population and amongst policy-makers and high audience figures and increase its own revenues. Customer experience and digital channels is critical in this context. Digital channels play an all important role in how we create and deliver on the public’s expectations, how we sell and distribute tickets, and how we build relationships and facilitate the audience to share their experiences with others. The procurement is intended to: a) To acquire a new platform for customer experience (including new content management system, ticketing and customer experience manager system), and b) Establish a partnerships with a supplier who can implement the platform and helping to professionalize offers digital channels. For more information see attached: prekvalifiseringsgrunnlag_eng.pdf Note: To register your interest in this notice and obtain any additional information please visit: http://www.doffin.no/Search/Search_Switch.aspx?ID=142302
Frist
Fristen for mottak av tilbud var 2016-04-28.
Anskaffelsen ble publisert 2016-03-31.
Leverandører
Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:
Kunngjøring av konkurranse (2016-03-31) Gjenstand Anskaffelsens omfang
Tittel: Software package and information systems
Antall eller omfang:
National Theatre is the country‘s leading theatre and conducts nearly 1 000 performances and events annually linked to over 50 theatre productions. The theatre has since its inception, had a substantial annual audience, and has in recent years experienced strong growth which resulted in a new record in 2015 about 260 000 visitors. The theatre will play an important role in society — including those who are not guests us. This means rethinking about what, how we deliver on this role, and through the activities and channels. To ensure the artistic development and the National Theatre’s position, we rely on the legitimacy of the population and amongst policy-makers and high audience figures and increase its own revenues.The procurement is intended to:Acquire a new platform for customer experience (including new content management system, ticketing and customer experience manager system), andEstablish a partnerships with a supplier who can implement the platform and helping to professionalize offers digital channels.
National Theatre is the country‘s leading theatre and conducts nearly 1 000 performances and events annually linked to over 50 theatre productions. The theatre has since its inception, had a substantial annual audience, and has in recent years experienced strong growth which resulted in a new record in 2015 about 260 000 visitors. The theatre will play an important role in society — including those who are not guests us. This means rethinking about what, how we deliver on this role, and through the activities and channels. To ensure the artistic development and the National Theatre’s position, we rely on the legitimacy of the population and amongst policy-makers and high audience figures and increase its own revenues.The procurement is intended to:Acquire a new platform for customer experience (including new content management system, ticketing and customer experience manager system), andEstablish a partnerships with a supplier who can implement the platform and helping to professionalize offers digital channels.
Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Programvare og informasjonssystemer📦
Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet
Oppdragsgiver Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Nasjonalt eller føderalt byrå/kontor
Navn på tildelende myndighet: Nationaltheatret AS
Postadresse: Postboks 1225 Vika
Postnummer: 0110
Poststed: Oslo
Kontakt
E-post: ida.halvorsen@nationaltheatret.no📧
Telefon: +47 95756187📞
Faks: +47 22001431 📠
The theatre will play an important role in society — including those who are not guests us. This means rethinking about what`, how we deliver on this role and through the activities and channels. To ensure the artistic development and the National Theatre‘s position, we rely on the legitimacy of the population and amongst policy-makers and high audience figures and increase its own revenues.
The theatre will play an important role in society — including those who are not guests us. This means rethinking about what`, how we deliver on this role and through the activities and channels. To ensure the artistic development and the National Theatre‘s position, we rely on the legitimacy of the population and amongst policy-makers and high audience figures and increase its own revenues.
Customer experience and digital channels is critical in this context. Digital channels play an all important role in how we create and deliver on the public’s expectations, how we sell and distribute tickets, and how we build relationships and facilitate the audience to share their experiences with others.
Customer experience and digital channels is critical in this context. Digital channels play an all important role in how we create and deliver on the public’s expectations, how we sell and distribute tickets, and how we build relationships and facilitate the audience to share their experiences with others.
The procurement is intended to:
a) To acquire a new platform for customer experience (including new content management system, ticketing and customer experience manager system), and
b) Establish a partnerships with a supplier who can implement the platform and helping to professionalize offers digital channels.
For more information see attached: prekvalifiseringsgrunnlag_eng.pdf
National Theatre is the country‘s leading theatre and conducts nearly 1 000 performances and events annually linked to over 50 theatre productions. The theatre has since its inception, had a substantial annual audience, and has in recent years experienced strong growth which resulted in a new record in 2015 about 260 000 visitors. The theatre will play an important role in society — including those who are not guests us. This means rethinking about what, how we deliver on this role, and through the activities and channels. To ensure the artistic development and the National Theatre’s position, we rely on the legitimacy of the population and amongst policy-makers and high audience figures and increase its own revenues.
National Theatre is the country‘s leading theatre and conducts nearly 1 000 performances and events annually linked to over 50 theatre productions. The theatre has since its inception, had a substantial annual audience, and has in recent years experienced strong growth which resulted in a new record in 2015 about 260 000 visitors. The theatre will play an important role in society — including those who are not guests us. This means rethinking about what, how we deliver on this role, and through the activities and channels. To ensure the artistic development and the National Theatre’s position, we rely on the legitimacy of the population and amongst policy-makers and high audience figures and increase its own revenues.
The procurement is intended to:
Acquire a new platform for customer experience (including new content management system, ticketing and customer experience manager system), and
Establish a partnerships with a supplier who can implement the platform and helping to professionalize offers digital channels.
Beskrivelse av opsjoner: National Theatre should be free to choose parts of solution as options.
Utførelsessted
Hovedsted eller utførelsessted: Oslo.
Juridisk, økonomisk, finansiell og teknisk informasjon Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
Information and documentation necessary for evaluating if requirements are satisfied:
— The vendor shall be a legally established company.
— Norwegian companies: Company certificate of registration.
— Foreign companies: Evidence that the company is registered in a trade or business register as prescribed in the legislation of the country where the vendor is located.
Vendor shall have orderly conditions with regard to tax and VAT receipts. Tax certificate respectively, tax and VAT which are not older than 6 months old.
For work carried out in Norway, the authority shall request that all suppliers produce a statement that the supplier fulfils, or at the time of the contract award, do not have wages and working conditions than is the guise of charitable collective agreement for the relevant industry. This also applies to the use of subcontractors.
For work carried out in Norway, the authority shall request that all suppliers produce a statement that the supplier fulfils, or at the time of the contract award, do not have wages and working conditions than is the guise of charitable collective agreement for the relevant industry. This also applies to the use of subcontractors.
Økonomisk og finansiell stilling:
Information and documentation necessary for evaluating if requirements are satisfied:
The vendor shall have good economic capacity (good financial strength and progress) to the assignment / contract.*
It shall be delivered:
—The company‘s last 3 annual accounts including notes, the board, annual reports and audit reports, including new information of relevance to the company’s accounting figures.
—Credit / rating not older than 1 year, and based on the last known accounting.
The National Theatre reserves the right to itself to obtain additional credit rating or other financial information (financial statements, including notes, the board‘s annual reports and audit reports, including new information of relevance to the company’s accounting figures).
The National Theatre reserves the right to itself to obtain additional credit rating or other financial information (financial statements, including notes, the board‘s annual reports and audit reports, including new information of relevance to the company’s accounting figures).
*It will not given score for economic capacity, but the provider must have sufficient financial capacity to become eligible.
Teknisk og faglig kapasitet:
Documented experience from the introduction of 1 or more of the solutions required.
Provide an overview of the main relevant projects last 3 years, including information on:
— Name;
— Contact person;
— Short description of the services implemented;
— Contract value and scope;
— Duration.
National Theatre shall have the opportunity to contact the reference person.
It requires that the Vendor has the capability to run the project.
Overview of the total workforce and in which areas the vendor offers services.
A description of the supplier‘s personnel the vendor can use for fulfilment of the contract. (It emphasizes that there here not requested individual CV).
Brief description of the business and core competencies.
It required a documented and efficient internal control system for the business.
— Description of the internal control systems (including information security);
— Any certifications.
Prosedyre
Minste antall kandidater: 4
Største antall kandidater: 6
Objektive utvelgelseskriterier:
Good experience from equivalent projects / deliveries, including:
— Similarly, businesses and / or 1 or more of the sought solutions;
— Similarly, complexity, portfolio and customer experience focus.
Sufficient capacity and appropriate staffing to fulfil the contract.
Evaluation of contractor‘s personnel provider can use for fulfilment of the contract. (It emphasizes that where here not requested individual CV).
Kunngjøring om tildeling av kontrakt (2016-09-06) Gjenstand Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS)
Prosedyre Tildelingskriterier
Kriterium: 1. Price (20)
2. Project Implementation and Roadmap (20)
3. Quality (40)
4. Technology and support (20)
Tildeling av kontrakt
Dato for kontraktinngåelse: 2016-09-05 📅
Navn: Creuna
Postadresse: Drammensveien 130
Poststed: Oslo
Postnummer: 0277
Land: Norge 🇳🇴 Informasjon om tilbud
Antall mottatte tilbud: 4
Oppdragsgiver Identitet
Nasjonalt registreringsnummer: 877530582
Kontakt
Kontaktpunkt: Ida Margreta Halvorsen
Kilde: OJS 2016/S 173-311999 (2016-09-06)