Framework and maintenance contract for IT infrastructure

Tolldirektoratet (Customs Directorate)

The aim of the procurement is to establish a framework agreement and maintenance contract with the accompanying IT services with a tenderer for a 4 year period from 2017. The tenderer must, in addition to being able to deliver equipment, software and the accompanying services, also take on the role of system integrator. This means that all the offered products and infrastructure systems shall interact with the existing IT infrastructure. The work connected with this is called ‘qualification’ in this contract and is included as a part of the delivery. The tenderer could also have to take on the maintenance responsibility for the existing IT infrastructure and systems.
There is also a requirement in the enquiry that the tenderer is responsible for the hire of a computer hall as well as services connected to the establishment and operation of a disruption system for the department's central IT systems at a 2nd operational place in a disruption situation.
In addition the tenderer must have the necessary stand-by to be able to establish and operate the Customs' disruption system at times of serious disruption to operations.
The assignment comprises:
— Equipment, software and/or other services in the form of individual call-offs or IT infrastructure systems
— Maintenance services from the tenderer for the Contracting Authority, regulated in a separate maintenance contract
— Stand-by and responsibility for the establishment and operation of the Custom's disruption system.
Framework and maintenance contract for equipment and software placed in the Customs Directorate and all the customs regions (Customs Region Oslo and Akershus, Customs Region South Norway, Customs Region West Norway, Customs Region East Norway, Customs Region Mid Norway and Customs Region North Norway). Tenderers must therefore be able to offer a nationwide service apparatus.
The framework agreement shall include the tenderer's product offer at defined and agreed terms and IT infrastructure systems based on the tenderer's product offer.
The framework agreement does not involve any purchasing obligation for the Contracting Authority or any unilateral right for the tenderer to deliver to the Contracting Authority within what the Framework Agreement covers.
The maintenance contract includes maintenance of the Contracting Authority's existing equipment and software, as well as new equipment and new software from call-offs on the Framework Agreement.

Frist

Fristen for mottak av tilbud var 2016-06-01. Anskaffelsen ble publisert 2016-04-26.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2016-04-26 Kunngjøring av konkurranse
2017-03-28 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2016-04-26)
Gjenstand
Anskaffelsens omfang
Tittel: Computer equipment and supplies
Antall eller omfang:
The aim of the procurement is to establish a framework agreement and maintenance contract with the accompanying IT services with a tenderer for a 4 year period from 2017. The tenderer must, in addition to being able to deliver equipment, software and the accompanying services, also take on the role of system integrator. This means that all the offered products and infrastructure systems shall interact with the existing IT infrastructure. The work connected with this is called ‘qualification’ in this contract and is included as a part of the delivery. The tenderer could also have to take on the maintenance responsibility for the existing IT infrastructure and systems.There is also a requirement in the enquiry that the tenderer is responsible for the hire of a computer hall as well as services connected to the establishment and operation of a disruption system for the department's central IT systems at a 2nd operational place in a disruption situation.In addition the tenderer must have the necessary stand-by to be able to establish and operate the Customs' disruption system at times of serious disruption to operations.The assignment comprises:— Equipment, software and/or other services in the form of individual call-offs or IT infrastructure systems;— Maintenance services from the tenderer for the Contracting Authority, regulated in a separate maintenance contract;— Stand-by and responsibility for the establishment and operation of the Custom's disruption system.Framework and maintenance contract for equipment and software placed in the Customs Directorate and all the customs regions (Customs Region Oslo and Akershus, Customs Region South Norway, Customs Region West Norway, Customs Region East Norway, Customs Region Mid Norway and Customs Region North Norway). Tenderers must therefore be able to offer a nationwide service apparatus.The framework agreement shall include the tenderer's product offer at defined and agreed terms and IT infrastructure systems based on the tenderer's product offer.The framework agreement does not involve any purchasing obligation for the Contracting Authority or any unilateral right for the tenderer to deliver to the Contracting Authority within what the Framework Agreement covers.The maintenance contract includes maintenance of the Contracting Authority's existing equipment and software, as well as new equipment and new software from call-offs on the Framework Agreement.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Datautstyr og -materiell 📦

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Tolldirektoratet (Customs Directorate)
Postadresse: Schweigaards gate 15
Postnummer: 0191
Poststed: Oslo
Kontakt
Internettadresse: http://www.toll.no 🌏
E-post: it.rammeavtaler@toll.no 📧
Telefon: +47 22860300 📞

Referanse
Datoer
Sendt dato: 2016-04-26 📅
Innleveringsfrist: 2016-06-01 📅
Publiseringsdato: 2016-04-30 📅
Identifikatorer
Kunngjøringsnummer: 2016/S 085-151465
OJ-S-utgave: 85

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The aim of the procurement is to establish a framework agreement and maintenance contract with the accompanying IT services with a tenderer for a 4 year period from 2017. The tenderer must, in addition to being able to deliver equipment, software and the accompanying services, also take on the role of system integrator. This means that all the offered products and infrastructure systems shall interact with the existing IT infrastructure. The work connected with this is called ‘qualification’ in this contract and is included as a part of the delivery. The tenderer could also have to take on the maintenance responsibility for the existing IT infrastructure and systems.
Vis mer
There is also a requirement in the enquiry that the tenderer is responsible for the hire of a computer hall as well as services connected to the establishment and operation of a disruption system for the department's central IT systems at a 2nd operational place in a disruption situation.
Vis mer
In addition the tenderer must have the necessary stand-by to be able to establish and operate the Customs' disruption system at times of serious disruption to operations.
The assignment comprises:
— Equipment, software and/or other services in the form of individual call-offs or IT infrastructure systems
— Maintenance services from the tenderer for the Contracting Authority, regulated in a separate maintenance contract
— Stand-by and responsibility for the establishment and operation of the Custom's disruption system.
Framework and maintenance contract for equipment and software placed in the Customs Directorate and all the customs regions (Customs Region Oslo and Akershus, Customs Region South Norway, Customs Region West Norway, Customs Region East Norway, Customs Region Mid Norway and Customs Region North Norway). Tenderers must therefore be able to offer a nationwide service apparatus.
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The framework agreement shall include the tenderer's product offer at defined and agreed terms and IT infrastructure systems based on the tenderer's product offer.
The framework agreement does not involve any purchasing obligation for the Contracting Authority or any unilateral right for the tenderer to deliver to the Contracting Authority within what the Framework Agreement covers.
The maintenance contract includes maintenance of the Contracting Authority's existing equipment and software, as well as new equipment and new software from call-offs on the Framework Agreement.
Antall eller omfang:
The aim of the procurement is to establish a framework agreement and maintenance contract with the accompanying IT services with a tenderer for a 4 year period from 2017. The tenderer must, in addition to being able to deliver equipment, software and the accompanying services, also take on the role of system integrator. This means that all the offered products and infrastructure systems shall interact with the existing IT infrastructure. The work connected with this is called ‘qualification’ in this contract and is included as a part of the delivery. The tenderer could also have to take on the maintenance responsibility for the existing IT infrastructure and systems.
Vis mer
There is also a requirement in the enquiry that the tenderer is responsible for the hire of a computer hall as well as services connected to the establishment and operation of a disruption system for the department's central IT systems at a 2nd operational place in a disruption situation.
Vis mer
In addition the tenderer must have the necessary stand-by to be able to establish and operate the Customs' disruption system at times of serious disruption to operations.
The assignment comprises:
— Equipment, software and/or other services in the form of individual call-offs or IT infrastructure systems;
— Maintenance services from the tenderer for the Contracting Authority, regulated in a separate maintenance contract;
— Stand-by and responsibility for the establishment and operation of the Custom's disruption system.
Framework and maintenance contract for equipment and software placed in the Customs Directorate and all the customs regions (Customs Region Oslo and Akershus, Customs Region South Norway, Customs Region West Norway, Customs Region East Norway, Customs Region Mid Norway and Customs Region North Norway). Tenderers must therefore be able to offer a nationwide service apparatus.
Vis mer
The framework agreement shall include the tenderer's product offer at defined and agreed terms and IT infrastructure systems based on the tenderer's product offer.
The framework agreement does not involve any purchasing obligation for the Contracting Authority or any unilateral right for the tenderer to deliver to the Contracting Authority within what the Framework Agreement covers.
The maintenance contract includes maintenance of the Contracting Authority's existing equipment and software, as well as new equipment and new software from call-offs on the Framework Agreement.
Referansenummer: 16/16349
Utførelsessted
Hovedsted eller utførelsessted: Oslo.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
Qualification requirement: Tenderers must have paid their taxes, payroll tax and VAT.
Documentation: Tax and VAT certificate. The certificates shall not older than 6 months, calculated from the deadline for requesting participation.
Qualification requirement: The tenderer is required to have a legally established company.
Documentation: Company registration certificate for registration in professional registers as determined by the legislation in the country where the tenderer is established.
Økonomisk og finansiell stilling:
Qualification requirement: Sufficient economic and financial standing to fulfil the contract is required.
Documentation:
— Enclose the company's most recent Annual Report to Brønnøysund Register Centre and new information of relevance to the company's fiscal figures.
— The company's annual financial statements or extracts thereof.
— Statement of the company's turnover for the last few years having bearing on this contract.
Teknisk og faglig kapasitet:
Qualification requirement:
1) Tenderers must have sufficient organisation/staff and a nationwide service apparatus.
2) Experience from equivalent assignments of comparable scope is required.
Documentation:
ad.1: Tenderers must document their organisation/staff who have the ability to handle the procurement in question, including documentation of the capacity of the company's personnel and any sub-suppliers.
ad.2: Tenderers must document experience from equivalent assignments, with a statement of the deliveries' extent, value, date and recipient.

Prosedyre
Varighet av rammeavtalen i år: 4
Minste antall kandidater: 2
Største antall kandidater: 5
Objektive utvelgelseskriterier:
The selection will be based on which tenderers are deemed to be the best qualified in accordance with the listed technical and professional qualification requirements.
Dato for utsendelse av invitasjoner: 2016-08-10 📅
Språk
Andre språk: Norwegian.

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 974 761 343
Kontakt
Kontaktpunkt: The IT department
Pål Otto Sørensen
Adresse til kjøperprofilen: https://kgv.doffin.no/ctm/Supplier/CompanyInformation/Index/1049 🌏
URL for dokumenter: https://kgv.doffin.no/ctm/Supplier/Documents/Folder/143448 🌏

Referanse
Datoer
Startdato: 2017-01-01 📅
Sluttdato: 2020-12-31 📅
Identifikatorer
Referansenummer tildelt av oppdragsgiver: 16/16349
Kilde: OJS 2016/S 085-151465 (2016-04-26)
Kunngjøring om tildeling av kontrakt (2017-03-28)
Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The assignment comprises: — Equipment, software and/or other services in the form of individual call-offs or IT infrastructure systems. — Maintenance services from the tenderer for the Contracting Authority, regulated in a separate maintenance contract. — Stand-by and responsibility for the establishment and operation of the Custom's disruption system. Framework and maintenance contract for equipment and software placed in the Customs Directorate and all the customs regions (Customs Region Oslo and Akershus, Customs Region South Norway, Customs Region West Norway, Customs Region East Norway, Customs Region Mid Norway and Customs Region North Norway). Tenderers must therefore be able to offer a nationwide service apparatus.
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Totalverdi for anskaffelsen: 240 000 000 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt
Utførelsessted
NUTS-region: Norge 🏙️

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Ikke aktuelt

Oppdragsgiver
Identitet
Navn på tildelende myndighet: Tolldirektoratet

Referanse
Datoer
Sendt dato: 2017-03-28 📅
Publiseringsdato: 2017-03-30 📅
Identifikatorer
Kunngjøringsnummer: 2017/S 063-119561
Refererer til kunngjøring: 2016/S 085-151465
OJ-S-utgave: 63
Tilleggsinformasjon
The total value of the framework agreement is based on historical figures. The framework agreement does not involve any purchasing obligation for the Contracting Authority or any unilateral right for the tenderer to deliver to the Contracting Authority within what the Framework Agreement covers. The annual procurement volume will vary from year to year.
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Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
— Equipment, software and/or other services in the form of individual call-offs or IT infrastructure systems.
— Maintenance services from the tenderer for the Contracting Authority, regulated in a separate maintenance contract.

Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): The offered equipment, software and services
Kvalitetskriterium (vekting): 50
Kvalitetskriterium (navn): Competence
Kvalitetskriterium (vekting): 15
Vekting av pris: 35

Tildeling av kontrakt
Dato for kontraktinngåelse: 2016-11-29 📅

Oppdragsgiver
Kontakt
Kontaktpunkt: IT-avdelingen

Utfyllende informasjon
Klageinstans
Navn: Tolldirektoratet
Postadresse: Postboks 8122 Dep
Poststed: Oslo
Postnummer: 0031
Land: Norge 🇳🇴
Kilde: OJS 2017/S 063-119561 (2017-03-28)
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