Framework agreement ICT security monitoring

The Norwegian Labour and Welfare Administration, Economy and Management Division, The Procurement Section

The IT department shall procure a new framework agreement for security monitoring the ICT services. The services will cover NAV's total infrastructure from data centre to clients.
The framework agreement shall, amongst other things, give ICT operations access to:
— 24/7 SOC (Security Operations Center)
— Log monitoring
— IPS/IDS services
— Web application firewall
— Incident Response Team (IRT)
The framework agreement shall cover the need for security monitoring the current and future ICT services in NAV.
The contracting authority has planned to have requirements in the tender documentation for the working language and workplace in the contract period. The contracting authority believes it is relevant to provide guidance on this already in connection with the qualification documentation. The starting point for this guidance is to have a close cooperation between the contracting authority and the service provider.
— Norwegian shall be used with the contracting authority. This applies to reports, meetings, documentation, support and additional services that are provided for the contracting authority.
— As a starting point, assistance shall be carried out in the contracting authority's premises, unless otherwise agreed.
— The service must be provided from Norway and the data shall be stored in Norway. This is pursuant in the NAV Act § 10 as we have productions that are critical for society.
See the qualification documentation for further information.

Frist

Fristen for mottak av tilbud var 2016-04-04. Anskaffelsen ble publisert 2016-02-29.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2016-02-29 Kunngjøring av konkurranse
2016-11-01 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2016-02-29)
Gjenstand
Anskaffelsens omfang
Tittel: IT services: consulting, software development, Internet and support
Antall eller omfang: 15 000 000
Totalverdi for anskaffelsen: 15 000 000 💰
Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: The Norwegian Labour and Welfare Administration, Economy and Management Division, The Procurement Section
Postadresse: Postboks 5, St Olavs plass
Postnummer: 0130
Poststed: Oslo
Kontakt
E-post: nav.anskaffelser.ikt@nav.no 📧
Telefon: +47 21071000 📞
Faks: +47 21071010 📠

Referanse
Datoer
Sendt dato: 2016-02-29 📅
Innleveringsfrist: 2016-04-04 📅
Publiseringsdato: 2016-03-02 📅
Identifikatorer
Kunngjøringsnummer: 2016/S 043-071955
OJ-S-utgave: 43

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
The IT department shall procure a new framework agreement for security monitoring the ICT services. The services will cover NAV's total infrastructure from data centre to clients.
The framework agreement shall, amongst other things, give ICT operations access to:
— 24/7 SOC (Security Operations Center)
— Log monitoring
— IPS/IDS services
— Web application firewall
— Incident Response Team (IRT)
The framework agreement shall cover the need for security monitoring the current and future ICT services in NAV.
The contracting authority has planned to have requirements in the tender documentation for the working language and workplace in the contract period. The contracting authority believes it is relevant to provide guidance on this already in connection with the qualification documentation. The starting point for this guidance is to have a close cooperation between the contracting authority and the service provider.
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— Norwegian shall be used with the contracting authority. This applies to reports, meetings, documentation, support and additional services that are provided for the contracting authority.
— As a starting point, assistance shall be carried out in the contracting authority's premises, unless otherwise agreed.
— The service must be provided from Norway and the data shall be stored in Norway. This is pursuant in the NAV Act § 10 as we have productions that are critical for society.
See the qualification documentation for further information.
Antall mulige forlengelser: 2
Tidsramme for senere kontrakter: 24 måneder
Referansenummer: 15-6123
Utførelsessted
Hovedsted eller utførelsessted: Oslo, Norway.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
Norwegian tenderers shall have their tax and VAT payments in order, documented by:
— Norwegian tenderers: A Tax and VAT certificate from the tax authorities. The certificate shall not be older than 6 months from the deadline for requests to participate in the tender contest.
Tenderers are required to be a legally established company, documented by:
— Norwegian tenderers: Company registration certificate from the Brønnøysund Register Centre
— Foreign tenderers: Certificate for registration in the company register as prescribed in the legislation of the country in which the tenderer is established.
Økonomisk og finansiell stilling:
Tenderers are required to have the financial ability to implement the contract. A ‘credit worthy’ or better credit rating satisfies this requirement.
— The contracting authority will obtain a credit rating carried out by Experian; see www.Experian.no
If the tenderer feels that the credit rating will not provide an accurate picture, please send supplementary information together with the qualification application.
Teknisk og faglig kapasitet:
A excellent ability to deliver is required, documented by:
— Description of the tenderer's ability to deliver that includes;
— A description of relevant units at the Tenderer's disposal.
— Number of relevant resources in accordance with the nature and scope of the procurement with the following competence.
o Technical product expertise
o Functional expertise within security
o Employees connected with the tenderer's SOC (Security Operations Center)
o Employees connected with the tenderer's IRT team (Incident Response)
o Project management
o Employees connected to research/further development within security.
The template in annex 2 applies for other line points. The personnel proposed to the assignment shall not be specified, and CVs not submitted.
Regarding the above named description, the Tenderer must take into account the contents of point 1.3 and 1.4 in the qualification documentation.
Extremely good experience is required from similar deliveries, documented by:
— Description of the tenderer's three most important contracts in the last three years. Description on each delivery shall include
— recipient/contracting authority
— duration
— discipline
— Value (if the value cannot be specified due to confidentiality requirements, the tenderer is asked to specify the number of man-labour years for the Tenderer's input)
— The tenderer's role/area of responsibility
— system/technology used
The template in annex 3 shall be used for this point
Name and contact details for the reference client's contact person who can confirm this information must be provided on request.
A good, well functioning quality assurance system is required, documented by:
— A brief description of the service provider's general methods and processes that are relevant in ensuring the quality of the service. There should be no sales text, product descriptions or descriptions of experience The following areas shall be included:
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— design/development;
— test;
— project management;
— maintenance/support/error correction;
— an account of the company's quality assurance system and any certificates issued by independent bodies.

Prosedyre
Varighet av rammeavtalen i år: 4
Minste antall kandidater: 3
Største antall kandidater: 5
Objektive utvelgelseskriterier:
Ability to deliver 35 %.
Experience from similar deliveries 50 %.
Quality assurance 15 %.
Dato for utsendelse av invitasjoner: 2016-04-28 📅
Språk
Andre språk: Norwegian.

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 889640782
Kontakt
Kontaktpunkt: Mildrid Kvalvik
Adresse til kjøperprofilen: https://kgv.doffin.no/ctm/Supplier/CompanyInformation/Index/1002 🌏
URL for dokumenter: https://kgv.doffin.no/ctm/Supplier/Documents/Folder/140482 🌏

Referanse
Identifikatorer
Referansenummer tildelt av oppdragsgiver: 15-6123
Kilde: OJS 2016/S 043-071955 (2016-02-29)
Kunngjøring om tildeling av kontrakt (2016-11-01)
Gjenstand
Anskaffelsens omfang
Totalverdi for anskaffelsen: 20 000 000 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Oppdragsgiver
Identitet
Navn på tildelende myndighet: Arbeids- og velferdsdirektoratet, Økonomi- og styringsavdelingen, Anskaffelsesseksjonen (The Norwegian Labour and Welfare Administration, Economy and Management Division, The Procurement Section)

Referanse
Datoer
Sendt dato: 2016-11-01 📅
Publiseringsdato: 2016-11-03 📅
Identifikatorer
Kunngjøringsnummer: 2016/S 212-387376
Refererer til kunngjøring: 2016/S 043-071955
OJ-S-utgave: 212

Gjenstand
Utførelsessted
Hovedsted eller utførelsessted: OSLO.

Prosedyre
Tildelingskriterier
Kriterium: 1. Costs (40)
2. Quality (60)

Tildeling av kontrakt
Dato for kontraktinngåelse: 2016-10-28 📅
Navn: mnemonic AS
Postadresse: Wergelandsveien 25
Poststed: Oslo
Postnummer: 0167
Land: Norge 🇳🇴
Informasjon om tilbud
Antall mottatte tilbud: 1

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 982089549
Kilde: OJS 2016/S 212-387376 (2016-11-01)