145-BYM-2015 Case processing resident parking permits

Oslo kommune Bymiljøetaten (Oslo Municipality, the Agency for Urban Environment)

Oslo municipality has decided that a permanent scheme for resident parking shall be implemented. The contracting authority shall procure a customer and case processing system for resident parking. See the qualification documentation and annexes for further information.

Frist

Fristen for mottak av tilbud var 2016-04-11. Anskaffelsen ble publisert 2016-03-10.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

• Cale As

Hvem?

• Oslo kommune Bymiljøetaten (Oslo Municipality, the Agency for Urban Environment)

Hva?

Hvor?

• Norge

Anskaffelseshistorikk

Dato	Dokument
2016-03-10	Kunngjøring av konkurranse
2017-03-28	Kunngjøring om tildeling av kontrakt

Kunngjøring av konkurranse (2016-03-10)
Gjenstand
Anskaffelsens omfang
Tittel: IT services: consulting, software development, Internet and support
Antall eller omfang:

When the permanent scheme for resident parking is implemented, the existing free kerbside parking places in city districts that have implemented the scheme will be subject to charges. Persons who are granted resident parking permits can then use these charged parking places without further payment, whilst persons without a valid resident parking permit must pay a parking charge to use these parking places. Approx. 20 000 parking places are covered by the scheme.City districts that have agreed to the scheme are:— Frogner— St. Hanshaugen— Gamle Oslo— Ullern— Nordre Aker— Stovner— GrünerløkkaThe customer and case processing system for resident parking must support four user groups:— Residents— Case processers— PocketControl— Vehicles with scannerResidents:The term resident is used for residents and businesses in the city district/zone covered by the system. Residents shall access the system via Oslo municipality's website and shall be able to apply for, change or end their agreement via a web browser. The system shall automatically award resident parking permits where the award criteria can be automated.Case processors:The system shall be a customer system where case processors at the contracting authority have an overview of and information on applicants/residents. For applicants where an award cannot be automated, the case processor shall, amongst other things, manually approve and reject applications.PocketControl:The contracting authority's traffic wardens use PocketControl, delivered by GiantLeap. PocketControl is an Android based hand held unit that is used to check parking permits. PocketControl shall check resident parking permits in the system.Vehicles with scanner:The contracting authority shall procure vehicles with a scanner system to check parking permits. Vehicles with a scanner shall check parking permits in the system.Integration/interaction with:— P360 case handling/archive system, send letters/decisions— Agresso acounting system, deliver files— Oslo municipality's (OK) website— SvarUT (service on OK)The resident parking is expected to be expanded to cover more city districts in the long term. The system must therefore be scaleable and be able to handle such an expansion.The contract relationship will be regulated by SSA-T with the accompanying SSA-D, as well as the Norwegian Data Protection Authority's data processor contract.In order to take care of any further development, annex 2.2.7 Further Development, 2.2.8 Supplementary Procurements and 2.2.9 Additional Services from the SSA-V will be attached as annexes to the SSA-D contract.SSA-T is used where there is a need to plan and specify the delivery in more detail and to allow for close cooperation between the contracting authority and the supplier. The municipality's requirements for adaptations are specified in the tender documentation.SSA-V the maintenance contract will regulate the maintenance and service of equipment and programmes.SSA-D the operations contract will regulate the procurement of operational services connected to hardware, infrastructure and software.The Norwegian Data Protection Authority's data processor contract will be used when an entity sends all or parts of the processing of personal information to other entities.

Antall eller omfang

Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Regional eller lokal myndighet
Navn på tildelende myndighet: Oslo kommune Bymiljøetaten (Oslo municipality, the Agency for Urban Environment)
Postadresse: Postboks 636 Løren
Postnummer: 0507
Poststed: Oslo
Kontakt
Internettadresse: http://www.bymiljoetaten.oslo.kommune.no/ 🌏
E-post: postmottak@bym.oslo.kommune.no 📧
Telefon: +47 02180 📞

Referanse
Datoer
Sendt dato: 2016-03-10 📅
Innleveringsfrist: 2016-04-11 📅
Publiseringsdato: 2016-03-12 📅
Identifikatorer
Kunngjøringsnummer: 2016/S 051-086030
OJ-S-utgave: 51
Tilleggsinformasjon

The operational contract shall be valid for 3 years from the start-up date of ordinary operation. The contract will then be automatically renewed for 1 year at a time unless notice is given on the contract by the contracting authority with 3 months notice, or by the supplier with 12 months notice, before the renewal date.

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

Antall eller omfang:

City districts that have agreed to the scheme are:

— Frogner

— St. Hanshaugen

— Gamle Oslo

— Ullern

— Nordre Aker

— Stovner

— Grünerløkka

The customer and case processing system for resident parking must support four user groups:

— Residents

— Case processers

— PocketControl

— Vehicles with scanner

Residents:

The term resident is used for residents and businesses in the city district/zone covered by the system. Residents shall access the system via Oslo municipality's website and shall be able to apply for, change or end their agreement via a web browser. The system shall automatically award resident parking permits where the award criteria can be automated.

Case processors:

The system shall be a customer system where case processors at the contracting authority have an overview of and information on applicants/residents. For applicants where an award cannot be automated, the case processor shall, amongst other things, manually approve and reject applications.

PocketControl:

The contracting authority's traffic wardens use PocketControl, delivered by GiantLeap. PocketControl is an Android based hand held unit that is used to check parking permits. PocketControl shall check resident parking permits in the system.

Vehicles with scanner:

The contracting authority shall procure vehicles with a scanner system to check parking permits. Vehicles with a scanner shall check parking permits in the system.

Integration/interaction with:

— P360 case handling/archive system, send letters/decisions

— Agresso acounting system, deliver files

— Oslo municipality's (OK) website

— SvarUT (service on OK)

The resident parking is expected to be expanded to cover more city districts in the long term. The system must therefore be scaleable and be able to handle such an expansion.

The contract relationship will be regulated by SSA-T with the accompanying SSA-D, as well as the Norwegian Data Protection Authority's data processor contract.

In order to take care of any further development, annex 2.2.7 Further Development, 2.2.8 Supplementary Procurements and 2.2.9 Additional Services from the SSA-V will be attached as annexes to the SSA-D contract.

SSA-T is used where there is a need to plan and specify the delivery in more detail and to allow for close cooperation between the contracting authority and the supplier. The municipality's requirements for adaptations are specified in the tender documentation.

SSA-V the maintenance contract will regulate the maintenance and service of equipment and programmes.

SSA-D the operations contract will regulate the procurement of operational services connected to hardware, infrastructure and software.

The Norwegian Data Protection Authority's data processor contract will be used when an entity sends all or parts of the processing of personal information to other entities.

Referansenummer: 145-BYM-2015 sak 15/23246.
Utførelsessted
Hovedsted eller utførelsessted: Oslo, Norway.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:

Requirement: The Service Provider tax affairs shall be in order in relation to payment of tax and VAT.

Documentation requirement: Tax and VAT certificate, not older than six months.

Foreign tenderers must provide certificates from equivalent authorities to the Norwegian authorities.

Requirement: Tenderers shall be a legally established company.

Documentation Requirements: Norwegian companies: Company Registration Certificate.

Foreign companies: Proof that the company is registered in a trade or business register as prescribed by the law in the country where the company is established.

Økonomisk og finansiell stilling:

Credit evaluation/rating, not older than 6 months, which is based on the last known accounting figures.

Minste nivå(er) av standarder: Tenderers must have the financial capacity to implement the assignment/contract.
Teknisk og faglig kapasitet:

Documentation requirement 1: Description of the tenderer's total manpower.

An organisation chart shall be enclosed with the application.

Names and CVs of key persons who will be responsible for carrying out this assignment.

An orientation of how much of the contract the tenderer intends to leave to sub-supplier(s). A statement shall be given of which parts of the contract each sub-supplier will carry out.

Documentation requirement 2: A reference list shall be provided of the most important deliveries or services performed in the last three years, including information on value, date, as well as the name of the recipient.

A minimum of three relevant references shall be provided with the name and telephone number of a contact person.

Documentation requirement 3: An account of the tenderer's quality assurance system/management system.

If a tenderer is certified, a copy of the system certificate issued by an accredited certification body is to be enclosed.

Minste nivå(er) av standarder:

Requirement 1: Sufficient implementation ability is required.

Requirement 2: Relevant experience is required from equivalent assignments.

Requirement 3: A good and well-functioning quality assurance system/management system is required.

Kontraktutførelse
Personalets navn og faglige kvalifikasjoner ✅

Prosedyre
Minste antall kandidater: 3
Største antall kandidater: 5
Objektive utvelgelseskriterier:

The contracting authority plans to choose and invite a minimum of three and a maximum of five of the best qualified tenderers to submit a tender for the contract. The selection will be made amongst those who submit a qualification request (request for participation in the competition) and who are not rejected.

If more than the stated number of tenderers are qualified for the competition, the contracting authority will make a selection of the number of the tenderers based on which tenderers are assessed to be the best qualified in accordance with the qualification criteria sufficient implementation ability and relevant experience from equivalent assignments, cf. 3.3.3.

The tenderers who best cover the criteria will be invited to submit a tender. Relevant experience from equivalent assignments will be weighted with 70 % and implementation ability will be weighted with 30 %.

Språk
Andre språk: Norwegian.

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 996922766
Kontakt
Kontaktpunkt: Vala Bjørnsson
Adresse til kjøperprofilen: https://kgv.doffin.no/ctm/Supplier/CompanyInformation/Index/3049 🌏
Postadresse: Karvesvingen 3
Postnummer: 0579
Kontaktpunkt: The reception, ground floor
URL for dokumenter: https://kgv.doffin.no/ctm/Supplier/Documents/Folder/141548 🌏

Referanse
Identifikatorer
Referansenummer tildelt av oppdragsgiver: 145-BYM-2015 sak 15/23246.
Kilde: OJS 2016/S 051-086030 (2016-03-10)

Kunngjøring om tildeling av kontrakt (2017-03-28)
Gjenstand
Anskaffelsens omfang
Referansenummer: sak 15/23246
Kort beskrivelse:

Oslo municipality has decided that a permanent scheme for resident parking shall be implemented. The contracting authority shall procure a customer and case processing system for resident parking.

Totalverdi for anskaffelsen: 21 600 000 NOK 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt
Felles innkjøpsordliste (CPV)
Tilleggs-CPV: Bransjespesifikk programvare 📦
Utførelsessted
NUTS-region: Oslo 🏙️

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Ikke aktuelt

Oppdragsgiver
Identitet
Navn på tildelende myndighet: Oslo kommune Bymiljøetaten

Referanse
Datoer
Sendt dato: 2017-03-28 📅
Publiseringsdato: 2017-03-30 📅
Identifikatorer
Kunngjøringsnummer: 2017/S 063-119565
Refererer til kunngjøring: 2016/S 051-086030
OJ-S-utgave: 63

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

The objective of the procurement is to establish a user-friendly customer system for allocating permits and case processing of resident parking applications. The offered system shall be provided as a service on the tenderer's infrastructure.

The system shall support the use of inspection vehicles for parking; PocketControl and vehicles with scanners, as well as controlling the number plates against the register of residents with approved and activated resident parking permits.

The implementation of permanent resident parking permits in Oslo includes initially 8 city districts/zones, with approx. 20 000 parking lots. The residents can apply for resident parking cards/permissions for relevant parking lots. The service provider must expect that several city districts can participate in the scheme (increase), and city districts that are participating in the scheme can terminate the agreement during the contract period (reduction).

Utførelsessted
Hovedsted eller utførelsessted: Oslo.

Prosedyre
Tildelingskriterier
Kvalitetskriterium (navn): Quality
Kvalitetskriterium (vekting): 60-70 %
Vekting av pris: 30-40 %

Tildeling av kontrakt
Dato for kontraktinngåelse: 2016-10-20 📅

Utfyllende informasjon
Klageinstans
Navn: Oslo kommune Bymiljøetaten
Postadresse: Postboks 636 Løren
Poststed: Oslo
Postnummer: 0507
Land: Norge 🇳🇴
Kilde: OJS 2017/S 063-119565 (2017-03-28)

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