Procurement of an operations provider for DFØ's SAP system — pre-qualification

Direktoratet for økonomistyring (DFØ) (The Norwegian Government Agency for Financial Management)

The Senter for statlig økonomistyring (SSØ) was established 1.1.2004 as an administration body under the Ministry of Finance. The entity changed name to the Direktoratet for økonomistryring (DFØ) 14.11.2011. DFØ's task is to strengthen the government financial management and improve the use of resources in the area.
DFØ is an advisor for central authorities within government financial management and it carries out administration assignments for all government entities. DFØ's main assignments are to administer and communicate knowledge on compliance with the financial rules in the government, to administer the group systems for government accounts and the government's group account scheme as well as provide financial services, including payroll and accounting services, to approx. 80 percent of the government agencies. DFØ is also responsible for carrying out analyses and reviews that shall form the basis for the development of governmental management.
DFØ consists of the following departments: the Management and Analysis Department, the Payroll Department, the Accounting Department and the Administration and IT Department. This assignment is connected to the Payroll Department in DFØ. The Payroll Department consists of 5 sections, Customer Centre, Company Administration, Payroll Data, Payroll Processing, Application Administration. Together these sections make up the second and third line user support for the SAP system.
See www.dfo.no for further information on DFØ and our organisation.
DFØ is now holding a negotiated procedure with the intention of entering into a contract for the operation of the SAP payroll system.
DFØ would like to enter into a contract for the operation of the current SAP system with one service provider (the main service provider), who can contribute to realising DFØ's target of remaining a trustful provider of payroll services for government entities. The main service provider shall refer to established collaboration partners if sub-suppliers will be required.
If sub-suppliers are to be used, it is a prerequisite that the main service provider is willing and has the capacity to build up a management model that can coordinate the company's own and other suppliers' deliveries. The management model shall ensure that the contracting authority is not involved in the detailed follow-up of conditions that can be clarified directly between the suppliers. The main service provider will be responsible for all the deliveries and obligations in the contract with the contracting authority, including any sub-suppliers' services.

Frist

Fristen for mottak av tilbud var 2016-01-29. Anskaffelsen ble publisert 2015-12-17.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

• Evry

Hvem?

• Direktoratet for økonomistyring (DFØ) (The Norwegian Government Agency for Financial Management)

Hva?

Hvor?

• Norge

Anskaffelseshistorikk

Dato	Dokument
2015-12-17	Kunngjøring av konkurranse
2016-08-03	Kunngjøring om tildeling av kontrakt

Kunngjøring av konkurranse (2015-12-17)
Gjenstand
Anskaffelsens omfang
Tittel: Computer facilities management services
Antall eller omfang: The annual costs currently make up approx. 15 000 000 NOK.
Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Drift av dataanlegg 📦

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Ikke spesifisert
Navn på tildelende myndighet: Direktoratet for økonomistyring (DFØ) (The Norwegian Government Agency for Financial Management)
Postadresse: Postboks 7154
Postnummer: 0130
Poststed: Oslo
Kontakt
Internettadresse: http://www.dfo.no 🌏
E-post: post@dfo.no 📧
Telefon: +47 40007997 📞

Referanse
Datoer
Sendt dato: 2015-12-17 📅
Innleveringsfrist: 2016-01-29 📅
Publiseringsdato: 2015-12-19 📅
Identifikatorer
Kunngjøringsnummer: 2015/S 246-448622
OJ-S-utgave: 246

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

DFØ is an advisor for central authorities within government financial management and it carries out administration assignments for all government entities. DFØ's main assignments are to administer and communicate knowledge on compliance with the financial rules in the government, to administer the group systems for government accounts and the government's group account scheme as well as provide financial services, including payroll and accounting services, to approx. 80 percent of the government agencies. DFØ is also responsible for carrying out analyses and reviews that shall form the basis for the development of governmental management.

DFØ consists of the following departments: the Management and Analysis Department, the Payroll Department, the Accounting Department and the Administration and IT Department. This assignment is connected to the Payroll Department in DFØ. The Payroll Department consists of 5 sections, Customer Centre, Company Administration, Payroll Data, Payroll Processing, Application Administration. Together these sections make up the second and third line user support for the SAP system.

See www.dfo.no for further information on DFØ and our organisation.

DFØ is now holding a negotiated procedure with the intention of entering into a contract for the operation of the SAP payroll system.

DFØ would like to enter into a contract for the operation of the current SAP system with one service provider (the main service provider), who can contribute to realising DFØ's target of remaining a trustful provider of payroll services for government entities. The main service provider shall refer to established collaboration partners if sub-suppliers will be required.

If sub-suppliers are to be used, it is a prerequisite that the main service provider is willing and has the capacity to build up a management model that can coordinate the company's own and other suppliers' deliveries. The management model shall ensure that the contracting authority is not involved in the detailed follow-up of conditions that can be clarified directly between the suppliers. The main service provider will be responsible for all the deliveries and obligations in the contract with the contracting authority, including any sub-suppliers' services.

Minimum antall mulige forlengelser: 1
Maksimalt antall mulige forlengelser: 4
Varighet: 048 måneder
Referansenummer: 15/911
Utførelsessted
Hovedsted eller utførelsessted: Oslo.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:

Tenderers shall have their tax and VAT payments in order.

The certificates shall be issued by the chief municipal treasurer at the tenderer's place of business and by the tax collector in the relevant company's home county. Tenderers with a business address outside of Norway must submit certificates confirming that the tenderer has its taxes and fees in order in their home country.

These requirements also apply for sub-suppliers.

The certificates shall not older than six (6) months, calculated from the deadline for requesting participation.

Tenderers shall ensure that the employees in their company and others who contribute to fulfilment of the contract do not have worse wage and work conditions than those in tariff agreements, regulations or what is otherwise seen as normal for the relevant profession. This only applies to employees who are directly involved in fulfilling the contract. The management of the company is responsible for complying with this regulation. Tenderers shall document, via a signed and dated self-declaration, that the wage and working terms for those who contribute to the fulfilment of the contract, are not in contrary to the tariff agreements, regulations or what is otherwise seen as normal for the relevant profession.

The tenderer shall have a functioning HSE system.

HSE self-declaration stating that the company fulfils, or if awarded the contract will fulfil, legal requirements in Norway when it comes to health, safety and the environment. The self-declaration shall be signed by the manager and an employee.

Tenderers shall be a legally established company.

Norwegian companies shall enclose a company registration certificate.

Foreign companies must present proof that the company is registered in a trade index or a register of business enterprises as prescribed by the law of the country where the company is established.

Økonomisk og finansiell stilling:

The tenderer must have the financial capacity to carry out the assignment/contract.

The company's most recent Annual Report, with annual financial statements and auditor's report, including new information of relevance to the company's fiscal figures.

Credit evaluation/rating, not older than 6 months, based on the last known accounting figures. The credit rating shall be carried out by a publicly certified credit rating agency. The credit rating shall not be worse than A, measured on Bisnode Credit AS'scale, or an equivalent score from another reputable credit rating institution.

If a tenderer's credit rating is not satisfactory, it can be compensated by guarantees from a bank and/or parent company with a satisfactory credit rating.

Teknisk og faglig kapasitet:

Tenderers shall have experience from a minimum of 3 equivalent assignments within SAP operations.

The description of the tenderer's most relevant assignments shall include:

— Short description,

— Statement of the assignment's value,

— Date of execution,

— Recipient (name, telephone number and email address).

Any sub-suppliers that are used to fulfil the contract shall be briefly described.

References will be contacted if needed to clarify relevance of the assignment. However, it is the tenderer's responsibility to provide a description substantiating relevance.

Tenderers ought to have previous experience with projects involving a change of operations providers.

A short description of the project and its size.

References for customers where such a project was carried out.

Tenderers shall have sufficient implementation ability and the capacity to carry out the operations service from Norway.

An overview of the tenderer's and any chosen sub-suppliers' total manpower in Norway within the following areas in the last 3 years:

— Operation of a computer room/infrastructure,

— SAP-basic, particularly for handling ERP 6.0, Portal, PO and Solution Manager.

Tenderers are asked to make a matrix for both areas in which the manpower within the areas is divided up into manpower with 0-3 years experience, 3-6 years experience and manpower with more than 6 years experience.

Tenderers shall briefly describe how changes in services or capacity will be dealt with.

The service provider shall be able to provide operations and support 24/7/365.

A short description of the tenderer's system for handling operations and support 24/7/365.

Tenderers shall have a satisfactory management system for information security. Tenderers shall document certification in accordance with the standard ISO/IEC 27001.

Tenderers shall be SAP certified to operate SAP systems.

Documentation that the tenderer, either himself or through sub-suppliers, has the following certifications:

— SAP Certified in Hosting Services.

— SAP Certified in SAP HANA Operations Services.

Tenderers shall have, or be able to obtain, the data storage and processing capacity in Norway.

Documentation of sufficient data storage and processing capacity in Norway, either through the tenderer himself or through sub-suppliers.

Requirement for a binding statement:

If the tenderer wishes to rely on the capacity of other companies, the tenderer must demonstrate to the Contracting Authority that it will have the necessary resources available, by presenting a commitment statement from these companies.

Prosedyre
Minste antall kandidater: 5
Største antall kandidater: 7
Objektive utvelgelseskriterier:

Tenderers will be assessed on the basis of their experience with assignments within SAP operations. Tenderers will be ranked on the basis of (weighted 50 %):

— The assignment's similarity in scope/services;

— The assignment's similarity in size;

— Customer references;

Tenderers will be assessed and ranked on the basis of the provided information on (weighted 50 %):

— Total manpower in the last three (3) years within…

… the operation of computer rooms/infrastructure;

… SAP-basis, particularly for handling ERP 6.0, Portal, PO and Solution Manager;

— Description of the set up for operations 24/7/365.
Dato for utsendelse av invitasjoner: 2016-02-15 📅
Språk
Andre språk: Norwegian.

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 986252932
Kontakt
Kontaktpunkt: John Hornslien
Adresse til kjøperprofilen: https://kgv.doffin.no/ctm/Supplier/CompanyInformation/Index/3516 🌏
URL for dokumenter: https://kgv.doffin.no/ctm/Supplier/Documents/Folder/138964 🌏

Referanse
Identifikatorer
Referansenummer tildelt av oppdragsgiver: 15/911
Kilde: OJS 2015/S 246-448622 (2015-12-17)

Kunngjøring om tildeling av kontrakt (2016-08-03)
Gjenstand
Anskaffelsens omfang
Totalverdi for anskaffelsen: 54 000 000 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Oppdragsgiver
Identitet
Type tildelende myndighet: Nasjonalt eller føderalt byrå/kontor
Navn på tildelende myndighet: Direktoratet for økonomistyring (DFØ) [The Norwegian Government Agency for Financial Management]

Referanse
Datoer
Sendt dato: 2016-08-03 📅
Publiseringsdato: 2016-08-05 📅
Identifikatorer
Kunngjøringsnummer: 2016/S 150-272570
Refererer til kunngjøring: 2015/S 246-448622
OJ-S-utgave: 150

Prosedyre
Tildelingskriterier
Kriterium: 1. System and quality (40)
2. Service level contract (SLA) (30)
3. Finance (30)

Tildeling av kontrakt
Dato for kontraktinngåelse: 2016-06-18 📅
Navn: Evry
Postadresse: Snarøyveien 30A
Poststed: Fornebu
Postnummer: 1360
Land: Norge 🇳🇴
Informasjon om tilbud
Antall mottatte tilbud: 2
Kilde: OJS 2016/S 150-272570 (2016-08-03)

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