Procurement of a framework agreement for licence administration

Antall eller omfang

One framework agreement shall be signed, which is to cover the following areas:Microsoft:NAV currently has a direct contract with Microsoft for Microsoft's software. The service provider shall be a certified dealer/consultant/partner for all of Microsoft's volume licence contracts, and shall be used as NAV's Licensing Solution Partner (LSP). The service provider shall be able to provide the following Microsoft contracts as needed:— Enterprise;— Select plus;— Next Generation Volume Licensing;— Microsoft Open.Adobe:NAV currently has a CLP contract with Adobe, as well as a contract for the LiveCycle products. The service provider shall be a certified dealer/consultant/partner for all Adobe volume licence contracts, as well as being able to deliver and have knowledge of the Adobe LiveCycle Enterprise Suite products.Other software suppliers:The service provider shall be able to offer renewal of maintenance and the procurement of extra licences for the following areas:— Supplier Product;— Attachmate Reflection X;— SAP Crystal Reports;— CA/Embarcadero Erwin Data Modeler;— Quest TOAD for Oracle;— Altova XMLSpy;— Devicelock Devicelock DLP;— Ghisler (Shareware) Total Commander;— McAfee Complete Data Protection;— StarNet X-Win32.An overview of the extent of the existing software will be attached to the tender documentation.The procurement's value is estimated to be approx. 12 000 000-15 000 000 NOK including VAT per annum.Furthermore the following shall be included in the contract.Maintenance of existing software licences.*Follow-up of license use, reporting and timely notification of maintenance contract expiry dates.Procurement and maintenance of new software licences.— Preparation and facilitation of call-offs for new licences;— Administration, ordering and invoicing licence contracts and call-offs.Administration of existing and new software licences.— Competence transfer to NAV on optimal exploitation of the licence contracts;— Duty to inform and advise NAV of changes in the software manufacturer's user terms and for new versions of the software;— Maintain a total overview of NAV's software licences.Support services:— Training etc. in the use of the products.Further specification of the requirements will be in the tender documentation.