Framework agreement for mobile telephony services

Miljødirektoratet (The Norwegian Environment Agency)

The Norwegian Environment Agency, hereafter called the contracting authority, invite tenderers to a restricted tender contest with a competitive dialogue for a framework agreement with one dealer for the procurement of mobile telephony services.
The procurement includes mobile subscriptions, mobile broad band, mobile telephones, mobile telephone exchange and SIP-trunk for use with Microsoft Lync (Skype for Business). The procurement also includes a system for cost control. Cost control means a system that withdraws and gives a wage deduction basis for content services and excess consumption of calls and data.
The contracting authority has a contract with Netcom for the provision of telephony services that expires 31.1.2016. A new competition shall therefore be held for these services in order to secure necessary access to relevant services of high quality. The contracts shall facilitate a high quality service level as well as a high degree of flexibility at competitive prices.
The contract will have a minimum period of 2 years with an option for a further 2 1-year extensions (2+1+1), so that the maximum contract length can be up to 4 years.
The contracting authority currently has over 730 mobile subscriptions, several pure mobile data subscriptions and one SIP-access delivered to our address in Trondheim. The mobile telephony is integrated with Lync and all the subscriptions are set up so that both the mobile telephone and the Lync client ring simultaneously. The contracting authority operates all the Lync servers itself.
The contracting authority currently has 3 000 call minutes, 3 000 SMS/MMS, free calls in Scandinavia, free calls between the contracting authority's telephones, as well as 1 GB data package included in all subscriptions. The data use is ever increasing whilst calls and messages are stable. Favourable prices for roaming contracts with foreign mobile operators is also important.
Mobile telephony is an important work tool in the Norwegian Environment Agency and there are high requirements for quality and availability, both for daily use and in crises and for stand-by. User friendly systems to administer the contracting authority's mobile subscriptions and queues are also important.

Frist

Fristen for mottak av tilbud var 2015-06-22. Anskaffelsen ble publisert 2015-05-26.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

• Telenor Norge AS

Hvem?

• Miljødirektoratet (The Norwegian Environment Agency)

Hva?

Hvor?

• Norge

Anskaffelseshistorikk

Dato	Dokument
2015-05-26	Kunngjøring av konkurranse
2016-08-30	Kunngjøring om tildeling av kontrakt

Kunngjøring av konkurranse (2015-05-26)
Gjenstand
Anskaffelsens omfang
Tittel: Mobile-telephone services
Antall eller omfang:

The contracting authority currently has over 730 mobile subscriptions, several pure mobile data subscriptions and 1 SIP-access delivered to our address in Trondheim.The contract also includes the procurement of mobile telephones with additional equipment.

Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Mobiltelefontjenester 📦

Prosedyre
Prosedyretype: Konkurransepreget dialog
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Miljødirektoratet (The Norwegian Environment Agency)
Postadresse: PB 5672 Sluppen
Postnummer: 7485
Poststed: Trondheim
Kontakt
E-post: post@miljodir.no 📧
Telefon: +47 73580500 📞

Referanse
Datoer
Sendt dato: 2015-05-26 📅
Innleveringsfrist: 2015-06-22 📅
Publiseringsdato: 2015-05-29 📅
Identifikatorer
Kunngjøringsnummer: 2015/S 102-186482
OJ-S-utgave: 102

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

The procurement includes mobile subscriptions, mobile broad band, mobile telephones, mobile telephone exchange and SIP-trunk for use with Microsoft Lync (Skype for Business). The procurement also includes a system for cost control. Cost control means a system that withdraws and gives a wage deduction basis for content services and excess consumption of calls and data.

The contracting authority has a contract with Netcom for the provision of telephony services that expires 31.1.2016. A new competition shall therefore be held for these services in order to secure necessary access to relevant services of high quality. The contracts shall facilitate a high quality service level as well as a high degree of flexibility at competitive prices.

The contract will have a minimum period of 2 years with an option for a further 2 1-year extensions (2+1+1), so that the maximum contract length can be up to 4 years.

The contracting authority currently has over 730 mobile subscriptions, several pure mobile data subscriptions and one SIP-access delivered to our address in Trondheim. The mobile telephony is integrated with Lync and all the subscriptions are set up so that both the mobile telephone and the Lync client ring simultaneously. The contracting authority operates all the Lync servers itself.

The contracting authority currently has 3 000 call minutes, 3 000 SMS/MMS, free calls in Scandinavia, free calls between the contracting authority's telephones, as well as 1 GB data package included in all subscriptions. The data use is ever increasing whilst calls and messages are stable. Favourable prices for roaming contracts with foreign mobile operators is also important.

Mobile telephony is an important work tool in the Norwegian Environment Agency and there are high requirements for quality and availability, both for daily use and in crises and for stand-by. User friendly systems to administer the contracting authority's mobile subscriptions and queues are also important.

Antall eller omfang:

The contracting authority currently has over 730 mobile subscriptions, several pure mobile data subscriptions and 1 SIP-access delivered to our address in Trondheim.

The contract also includes the procurement of mobile telephones with additional equipment.

Antall mulige forlengelser: 2
Tidsramme for senere kontrakter: 12 måneder
Referansenummer: 2015/3781
Utførelsessted
Hovedsted eller utførelsessted: Trondheim, Norway.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:

Tax certificates.

HSE self-declaration

Company Registration Certificate.

Økonomisk og finansiell stilling:

Credit evaluation/rating, not older than 6 months, and which is based on the last known accounting figures. The rating shall be carried out by an officially certified credit rating institution.

Teknisk og faglig kapasitet:

Description of the tenderer's three most relevant contracts in the course of the last 3 years.

A description of the tenderer's practice as regards logistics and implementation of equivalent deliveries.

Statement regarding the tenderer's quality assurance system/-management system

A description of the tenderer's routines for efficient and secure follow-up of a recycling scheme for electrical and electronic products (EE-equipment).

Statement for the tenderer's environmental expertise and routines.

Prosedyre
Varighet av rammeavtalen i år: 4
Objektive utvelgelseskriterier:

The procurement shall commence with this qualification and will then be followed by a qualitative selection of the tenderers to be invited to participate in the dialogue for the final contract for the delivery of the procurement.

All the invited tenderers will have their preliminary tenders evaluated. The tenders will be evaluated based on the award criteria in the tender documentation. After the initial evaluation, the tenderers with the three best tenders will be invited to the dialogue. After the dialogue meetings with all the selected tenderers, the dialogue will be completed and the final tenders will be requested.

Dato for utsendelse av invitasjoner: 2015-07-03 📅
Språk
Andre språk: Norwegian.

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 999601391
Kontakt
Kontaktpunkt: Jonas Østlyng
Adresse til kjøperprofilen: https://kgv.doffin.no/ctm/Supplier/CompanyInformation/Index/3023 🌏
URL for dokumenter: https://kgv.doffin.no/ctm/Supplier/Documents/Folder/132399 🌏

Referanse
Datoer
Startdato: 2016-02-01 📅
Sluttdato: 2018-01-31 📅
Identifikatorer
Referansenummer tildelt av oppdragsgiver: 2015/3781
Kilde: OJS 2015/S 102-186482 (2015-05-26)

Kunngjøring om tildeling av kontrakt (2016-08-30)
Gjenstand
Anskaffelsens omfang
Totalverdi for anskaffelsen: 16 500 000 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Oppdragsgiver
Identitet
Navn på tildelende myndighet: Miljødirektoratet [The Norwegian Environment Agency]

Referanse
Datoer
Sendt dato: 2016-08-30 📅
Publiseringsdato: 2016-09-01 📅
Identifikatorer
Kunngjøringsnummer: 2016/S 168-303300
Refererer til kunngjøring: 2015/S 102-186482
OJ-S-utgave: 168

Gjenstand
Utførelsessted
Hovedsted eller utførelsessted: Trondheim.

Prosedyre
Tildelingskriterier
Kriterium: 1. Collective price (50)
2. Customer's requirement (50)

Tildeling av kontrakt
Dato for kontraktinngåelse: 2015-12-11 📅
Navn: Telenor Norge AS
Postadresse: Snarøyveien 30
Poststed: Fornebu
Postnummer: 1360
Land: Norge 🇳🇴
Informasjon om tilbud
Antall mottatte tilbud: 3
Kilde: OJS 2016/S 168-303300 (2016-08-30)

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