Framework agreement case handling services Childhood Centre

Drammen kommune

Drammen municipality c/o the Childhood Centre shall enter into new framework agreements for case handling services.
The Childhood Centre offers and coordinates services under the vision "right help at the right time" within the following areas:
· Preventative health and childhood services - (check the law)
· Educational psychological service - Education Act
· Services for disabled persons - Social Services Act
· Child protection services - Child Protection Services Act
· Child protection - operative 24 hour services (Child Protection Services Act, Social Services Act).
The Childhood Centre/Child Protection Service has offices in the centre of Drammen, with approx. 100 employees. The Childhood Centre is managed by an entity manager and five service managers. There is a joint reception and office department for the disciplines. Increased cooperation is an important part of our aims.
Drammen municipality has approx. 67 000 inhabitants and there are approx. 4 400 employees in total in the municipality's entities. The annual turnover is approx. 4 000 000 000 NOK.
Further information can be found on our homepage: http://www.drammen.kommune.no/
The framework agreements shall cover case handling services within the Child Protection Services Act. The Child Protection Service in Drammen has approx. 60 employees. The Child Protection Service receives approx. 900 reports of concern per annum. We always have between 120 and 150 active investigations and 430 aid initiatives in homes. Approx. 140 children are under the care of the Child Protection Service in Drammen.
As a part of ensuring an even and predictable production of child protection services, the contracting authority wants to ensure that the production capacity is always adapted to the need and would like, via this competition, to establish framework agreements for the procurement of case handling services for child protection. There will be call-offs for the services during workload peaks, illnesses and in other situations with an acute need for manpower.
Three framework agreements will be signed (parallel framework agreements), provided that there are a sufficient number of service providers and tenders, cf. the Public Procurement Regulations § 15-3. The procedure for the award of assignments is stated in the tender documentation point 4.
The assignments will consist of case handling for child protection cases in accordance with the Child Protection Services Act, the Public Administration Act and current guidelines on case handling in the Child Protection Service (guidelines from 1.11.1995 to the Child Protection Services Act dated 17.7.1992 no. 100 revised March 2002).
The assignment involves a lot of contact with users. These are children/adolescents, parents and private and public cooperation partners.
The work tasks will be:
· to carry out and conclude investigations
· to implement and follow-up aid initiatives
· care cases.
· assessments on acute and enforced cases. Cases can be brought before the county appeals board. All written work shall be done in the contracting authority's trade system, Familia.
The Contracting Authority uses Mercell Sourcing Service. To express your interest and gain access to any documents, please click on the link below or copy and paste the link into your browser. [[http://permalink.mercell.com/50147927.aspx]]. Then follow the instructions on the website.

Frist
Fristen for mottak av tilbud var 2015-05-18. Anskaffelsen ble publisert 2015-04-01.

Leverandører
Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

• • Ditt Tiltak AS
• • Fri-familia AS
• • PlanB AS

Hvem?

• • Drammen kommune

Hva?

• • Formidling av personale, inkludert midlertidig personale › Formidling av kontorpersonal