HDO's responsibility covers the operation, maintenance and user support for the services, systems and hardware included in the delivery for the new emergency network. This is seen to by HDO's operational and user support, where central monitoring has been set up for all control rooms (including computer halls) as well as the possibility of remote controlling emergency network related equipment in the control room. But in individual cases there can be a need to have a resource physically present in the control room for troubleshooting and/or error recovery.
The objective of this tender contest is to enter into an agreement with a service provider who can provide assistance to the assignments HDO is not able to solve from its control centre.
The agreement shall function as a management tool for the regulation of assignments between HDO and the service provider in relation to troubleshooting and/or error recovery of the control rooms.
Frist
Fristen for mottak av tilbud var 2015-05-11.
Anskaffelsen ble publisert 2015-04-01.
Leverandører
Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:
Kunngjøring av konkurranse (2015-04-01) Gjenstand Anskaffelsens omfang
Tittel: IT services: consulting, software development, Internet and support
Antall eller omfang:
“The scope of the contract Field Service includes services for 104 accident and emergency units divided between all of Norway's 19 counties. The contract...”
Antall eller omfang
The scope of the contract Field Service includes services for 104 accident and emergency units divided between all of Norway's 19 counties. The contract also includes option for 2 central computer halls located in Stavanger and Tromsø. Further specifications of the assignments included in the Field services are given in the tender document's annex 2.
Vis mer Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Datatjenester: rådgivning, programvareutvikling, internett og systemstøtte 📦
Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet
Oppdragsgiver Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Offentligrettslig organ
Navn på tildelende myndighet: Helsetjenestens driftsorganisasjon for nødnett HF
Postadresse: Postboks 72
Postnummer: 2801
Poststed: Gjøvik
Kontakt
E-post: knut@hdo.no📧
Telefon: +47 93234869📞
Kunngjøring om tildeling av kontrakt (2015-08-21) Gjenstand Anskaffelsens omfang
Totalverdi for anskaffelsen: 16 000 000 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt