Enquiries regarding the purchase of alarm processing program for Asker and Bærum fire department (ABBV) Inter municipal company

Asker og Bærum Brannvesen IKS

ABBV will purchase a new alarm processing program, to use for customer registration and alarm processing. The current solution is transferring to RSM02, Safetel and Securinet with processing in FAS and Transfire 5 as the resource management program. In addition, Vision is being used as the emergency callout program and Agresso as the accounting system. QlikView is the reporting tool.
ABBV wants an alarm processing system that has a direct line through the entire process from the customer registration, alarm processing, alarm reception, sending out of resources and to reporting and invoicing. For the customer service representative the system should have a good and straight forward work flow with indications for where one is in the process. The process is to be experienced as seamless and team efficient. For alarm operators it should be straight forward with a good user interface and the fewest possible clicks to process an alarm until resources are sent, from incoming alarm to information such as the map position and client data is sent and presented on a screen in the emergency vehicle. The information shall be presented on a screen in the emergency vehicle, along with maps and navigation system. The alarm processing system shall be redundant.
For detailed description, see «ABBV's Function Description».

Frist

Fristen for mottak av tilbud var 2014-04-28. Anskaffelsen ble publisert 2014-03-20.

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2014-03-20 Kunngjøring av konkurranse
Kunngjøring av konkurranse (2014-03-20)
Gjenstand
Anskaffelsens omfang
Tittel: Security, fire-fighting, police and defence equipment
Antall eller omfang:
ABBV wants an alarm processing system that has a direct line through the entire process from the customer registration, alarm processing, alarm reception, sending out of resources and to reporting and invoicing.
Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Varer
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Sikkerhets-, brannslukkings-, politi- og forsvarsutstyr 📦

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Regionalt eller lokalt byrå/kontor
Navn på tildelende myndighet: Asker og Bærum Brannvesen IKS
Postadresse: Fredtunveien 5
Postnummer: 1376
Poststed: Asker
Kontakt
E-post: finn.klingenberg@asker.kommune.no 📧
Telefon: +47 48270606 📞

Referanse
Datoer
Sendt dato: 2014-03-20 📅
Innleveringsfrist: 2014-04-28 📅
Publiseringsdato: 2014-03-25 📅
Identifikatorer
Kunngjøringsnummer: 2014/S 059-100156
OJ-S-utgave: 59

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
ABBV will purchase a new alarm processing program, to use for customer registration and alarm processing. The current solution is transferring to RSM02, Safetel and Securinet with processing in FAS and Transfire 5 as the resource management program. In addition, Vision is being used as the emergency callout program and Agresso as the accounting system. QlikView is the reporting tool.
Vis mer
ABBV wants an alarm processing system that has a direct line through the entire process from the customer registration, alarm processing, alarm reception, sending out of resources and to reporting and invoicing. For the customer service representative the system should have a good and straight forward work flow with indications for where one is in the process. The process is to be experienced as seamless and team efficient. For alarm operators it should be straight forward with a good user interface and the fewest possible clicks to process an alarm until resources are sent, from incoming alarm to information such as the map position and client data is sent and presented on a screen in the emergency vehicle. The information shall be presented on a screen in the emergency vehicle, along with maps and navigation system. The alarm processing system shall be redundant.
Vis mer
For detailed description, see «ABBV's Function Description».
Referansenummer: Announcement ID: 114457 Alarm processing program.
Utførelsessted
Hovedsted eller utførelsessted: Asker.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten: Described in part 1 - tender instructions.
Økonomisk og finansiell stilling: Described in part 1 - tender instructions.

Prosedyre
Tildelingskriterier
Kriterium: 1. Functionality (40)
2. Ease of use (user friendliness) (40)
3. Technology / interface (5)
4. Price (5)
5. Compatibility with existing software (10)
Språk
Andre språk: Norwegian.

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 980358380
Kontakt
Kontaktpunkt: Finn Klingenberg
Adresse til kjøperprofilen: https://kgv.doffin.no/ctm/Supplier/CompanyInformation/Index/3451 🌏
URL for deltakelse: https://kgv.doffin.no/ctm/Supplier/Notice/245380 🌏
URL for dokumenter: https://kgv.doffin.no/ctm/Supplier/Documents/Folder/114457 🌏

Referanse
Identifikatorer
Referansenummer tildelt av oppdragsgiver: Announcement ID: 114457 Alarm processing program.
Kilde: OJS 2014/S 059-100156 (2014-03-20)
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