Consulting assistance for process mapping at Vann- og avløpsetaten (VAV)

Oslo Kommune, Vann- og avløpsetaten

VAV has a goal to establish a comprehensive business management system to strengthen the VAV's internal controls and have control over risks. The project is under way and several processes (management, main, and support processes) are already documented. The processes are defined in workshops with cross discipline resource input from the process owners and relevant professional groups. The Project Manager is the VAV's Quality Manager.
To meet the goal of a complete and comprehensive management system there is a need for external assistance, as the VAV does not have sufficient expertise and internal capacity.

Frist

Fristen for mottak av tilbud var 2014-03-10. Anskaffelsen ble publisert 2014-02-06.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2014-02-06 Kunngjøring av konkurranse
2014-09-24 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2014-02-06)
Gjenstand
Anskaffelsens omfang
Tittel: Business and management consultancy and related services
Antall eller omfang:
VAV needs assistance from a consulting team to lead the work of process mapping with related process modelling down to role and activity flow levels, create foundations for the processes in the organisation as well as other consulting in the project related to organisational development, changes in practice etc.The consulting must be adapted to VAV's existing process architecture - Qualiware.The service shall be supplied in close partnership with the internal project manager, internal professional resources and process owners.It is difficult to estimate the total time related scope of the contract.In accordance with VAV's tentative project plan the need for consulting assistance is expected to continue through 2016. It is assumed that the activity level will decline toward the end of the period. The contract will apply for 3 years with option for the contracting authority to extend for 1 year.
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Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Bedriftsrådgivning og administrativ rådgivning og beslektede tjenester 📦

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Regionalt eller lokalt byrå/kontor
Navn på tildelende myndighet: Oslo kommune, Vann- og avløpsetaten
Postadresse: Herslebs gate 5
Postnummer: 0506
Poststed: Oslo
Kontakt
E-post: postmottak@vav.oslo.kommune.no 📧
Telefon: +47 02180 📞

Referanse
Datoer
Sendt dato: 2014-02-06 📅
Innleveringsfrist: 2014-03-10 📅
Publiseringsdato: 2014-02-11 📅
Identifikatorer
Kunngjøringsnummer: 2014/S 029-047440
OJ-S-utgave: 29

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
VAV has a goal to establish a comprehensive business management system to strengthen the VAV's internal controls and have control over risks. The project is under way and several processes (management, main, and support processes) are already documented. The processes are defined in workshops with cross discipline resource input from the process owners and relevant professional groups. The Project Manager is the VAV's Quality Manager.
Vis mer
To meet the goal of a complete and comprehensive management system there is a need for external assistance, as the VAV does not have sufficient expertise and internal capacity.
Antall eller omfang:
VAV needs assistance from a consulting team to lead the work of process mapping with related process modelling down to role and activity flow levels, create foundations for the processes in the organisation as well as other consulting in the project related to organisational development, changes in practice etc.
Vis mer
The consulting must be adapted to VAV's existing process architecture - Qualiware.
The service shall be supplied in close partnership with the internal project manager, internal professional resources and process owners.
It is difficult to estimate the total time related scope of the contract.In accordance with VAV's tentative project plan the need for consulting assistance is expected to continue through 2016. It is assumed that the activity level will decline toward the end of the period. The contract will apply for 3 years with option for the contracting authority to extend for 1 year.
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Beskrivelse av opsjoner:
Option for the contracting authority to extend the contract with a further one year.
Tidsramme for senere kontrakter: 12 måneder
Varighet: 036 måneder
Referansenummer: 179/2013
Utførelsessted
Hovedsted eller utførelsessted: Oslo

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
Requirements:
— The supplier's tax affairs shall be in order in relation to payment of tax and VAT.
— The supplier shall meet the requirements of Norwegian legislation with regard to health, safety and the environment (HSE).
The supplier shall be a legally established enterprise.
Documentation requirement:
— Tax Certificate for tax and VAT, not older than 6 months. Certificates can be obtained from the local tax collection office or at the tax office.
Foreign tenderers must provide certificates from equivalent authorities to the Norwegian ones.
— Attached HSE declaration filled out and signed.
— Norwegian companies: Company registration certificate.
Foreign companies: Proof that the company is registered in a trade or business register as prescribed by the law of the country where the supplier is established.
Økonomisk og finansiell stilling:
Requirements:
— The supplier must have the economic capacity to carry out the assignment/contract.
Documentation requirement:
— Complete annual report for 2012.
Credit evaluation/rating, not older than 3 months, and which is based on the last known accounts figures. The entire credit evaluation report must be supplied and should contain key figures for the last three fiscal years. A credit assessment/rating should be carried out by an officially approved credit evaluation institution.
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Teknisk og faglig kapasitet:
Requirements:
— Relevant experience is required from equivalent contracts hereunder:
– Implementation of comprehensive business management systems in large organisations (minimum 100 employees);
– Experience with broad and cross discipline process mapping;
– Experience with building electronic process orientated management systems;
– Modelling and documenting processes.
— The supplier shall have sufficient capacity and execution capabilities;
— The supplier shall have a well-functioning quality system/management system suited to the content of the contract.
Documentation requirement:
— A list of the most important deliveries or services performed during the past three years, hereunder information about the value, time frame, and the name of the public or private recipients. If the services were for public contracting authorities, this should be documented by certificates issued or confirmed by the authority concerned. If the services were for private contracts, certificates should be issued or confirmed by these. In the absence of this, a declaration from the supplier will be accepted.
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— A statement of the supplier's average workforce and the number of employees in the administrative management during the last three years.
— Certificate for the company's quality system/management system issued by independent bodies that confirms the supplier fulfils certain quality assurance standards, for example ISO 9001:2002 or equivalent. The Contracting authority also accepts other documentation that shows that the supplier has equivalent quality assurance measures. As a minimum, a general description of the contents of the system including an overview of control plans and check-lists that are relevant for this contract must be given.
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Kontraktutførelse
Personalets navn og faglige kvalifikasjoner ✅

Prosedyre
Minste antall kandidater: 3
Største antall kandidater: 6
Objektive utvelgelseskriterier:
From the received requests for participation in the competition, the Contracting authority will invite the 3-6 suppliers that best meet the qualification requirements to submit a tender.
This assumes a sufficient number of tenderers.
Språk
Andre språk: Norwegian

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 971185589
Kontakt
Kontaktpunkt: postmottak@vav.oslo.kommune.no
Tina Kjelgaard-Petersen
Adresse til kjøperprofilen: https://kgv.doffin.no/ctm/Supplier/CompanyInformation/Index/3225 🌏
URL for deltakelse: https://kgv.doffin.no/ctm/Supplier/Notice/242154 🌏
URL for dokumenter: https://kgv.doffin.no/ctm/Supplier/Documents/Folder/112524 🌏

Referanse
Identifikatorer
Referansenummer tildelt av oppdragsgiver: 179/2013
Kilde: OJS 2014/S 029-047440 (2014-02-06)
Kunngjøring om tildeling av kontrakt (2014-09-24)
Gjenstand
Anskaffelsens omfang
Totalverdi for anskaffelsen: 10 000 000 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2014-09-24 📅
Publiseringsdato: 2014-09-27 📅
Identifikatorer
Kunngjøringsnummer: 2014/S 186-329153
Refererer til kunngjøring: 2014/S 29-047440
OJ-S-utgave: 186
Tilleggsinformasjon
One of the offered consultants is employed at a sub supplier.

Gjenstand
Utførelsessted
Hovedsted eller utførelsessted: Oslo, Norway.

Prosedyre
Tildelingskriterier
Kriterium: 1. Price — hourly rates (40)
2. Quality — The offered consultants' total competence (30)
3. Assignment comprehension (30)

Tildeling av kontrakt
Dato for kontraktinngåelse: 2014-09-02 📅
Navn: Qualisoft AS
Postadresse: Prof. Olav Hansensvei 13
Poststed: Stavanger
Land: Norge 🇳🇴
Informasjon om tilbud
Antall mottatte tilbud: 4
Kilde: OJS 2014/S 186-329153 (2014-09-24)
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