Video communication system for NAV

Arbeids- og velferdsdirektoratet, Økonomiavdelingen, Anskaffelsesseksjonen

The contract shall cover maintenance and further development of a video communication system in which modern systems, user friendliness, cost efficiency, good availability and quality are central.
The contract shall mainly cover:
- maintenance, further development and supplementary purchases for the video conference system;
- meeting room systems;
- mobile video conference via tablet, smart telephones and thin clients;
- maintenance, further development and supplementary purchases for a video system for training purposes;
- recording and distribution;
- establishment, maintenance and further development of a sysetm for the picture interpretation service;
- possible integration with telephony and interaction platforms;
- service level contracts with defined service requirements;
- general consultancy competence within the scope of the profession;
- operation of all or parts of the video communication systems (as an option).
The qualification documents Annex 2 gives a complete description of the content and extent of the current video communication systems including traffic volume.
Note: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=307832

Frist

Fristen for mottak av tilbud var 2013-11-25. Anskaffelsen ble publisert 2013-10-22.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

• Viju Norge As

Hvem?

• Arbeids- og velferdsdirektoratet, Økonomiavdelingen, Anskaffelsesseksjonen

Hva?

Hvor?

• Norge

Anskaffelseshistorikk

Dato	Dokument
2013-10-22	Kunngjøring av konkurranse
2014-08-15	Kunngjøring om tildeling av kontrakt

Kunngjøring av konkurranse (2013-10-22)
Gjenstand
Anskaffelsens omfang
Tittel: Video-conferencing equipment
Antall eller omfang:

The video communication system consists of 676 end points.The number of video conversations in 2012 was just over 65000 with a total length of approx. 44000 hours. The number of conversations is estimated to approx. 71500 with a total length of approx. 48000 hours in 2013. The qualification document's annex 2 provide further information on the current system.

Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Videokonferanseutstyr 📦

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Arbeids- og velferdsdirektoratet, Økonomiavdelingen, Anskaffelsesseksjonen
Postadresse: Postboks 5, St Olavs plass
Postnummer: 0130
Poststed: Oslo
Kontakt
Internettadresse: http://www.nav.no 🌏
E-post: nav.anskaffelser.ikt@nav.no 📧
Telefon: +47 21071000 📞

Referanse
Datoer
Sendt dato: 2013-10-22 📅
Innleveringsfrist: 2013-11-25 📅
Publiseringsdato: 2013-10-23 📅
Identifikatorer
Kunngjøringsnummer: 2013/S 206-357777
OJ-S-utgave: 206
Tilleggsinformasjon
(NT Ref:308562)

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

The contract shall cover maintenance and further development of a video communication system in which modern systems, user friendliness, cost efficiency, good availability and quality are central.

The contract shall mainly cover:

- maintenance, further development and supplementary purchases for the video conference system;

- meeting room systems;

- mobile video conference via tablet, smart telephones and thin clients;

- maintenance, further development and supplementary purchases for a video system for training purposes;

- recording and distribution;

- establishment, maintenance and further development of a sysetm for the picture interpretation service;

- possible integration with telephony and interaction platforms;

- service level contracts with defined service requirements;

- general consultancy competence within the scope of the profession;

- operation of all or parts of the video communication systems (as an option).

The qualification documents Annex 2 gives a complete description of the content and extent of the current video communication systems including traffic volume.

Note: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=307832

Antall eller omfang:

The video communication system consists of 676 end points.

The number of video conversations in 2012 was just over 65000 with a total length of approx. 44000 hours. The number of conversations is estimated to approx. 71500 with a total length of approx. 48000 hours in 2013. The qualification document's annex 2 provide further information on the current system.

Beskrivelse av opsjoner:

The contract shall be for four years from when it is signed. The awarding authority (the customer) has an option for a contract extension for a further 1 + 1 year.

Varighet: 48 måneder
Utførelsessted
Hovedsted eller utførelsessted: All municipalities, Norway.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:

(1) Value added tax certificate (National requirement).

(2) Company tax certificate (National requirement).

(3) Self-declaration in compliance with Appendix 2 (HSE) of the Norwegian procurement regulations (National requirement).

(4) Other documentation required (please state below).

Qualification requirement: Service providers are required to be a legally established company.

Documentation requirement: Norwegian service providers: Company registration certificate from the Brønnøysund Register Centre. Foreign service providers: Certificate of registration in a company register as described in the law in the country where the service provider is established.

Økonomisk og finansiell stilling:

(1) Other documentation required (please state below).

The awarding authority will obtain its own credit rating from Experian, see www.experian.no

If a service provider believes that the credit rating will not give a correct picture, further information is to be enclosed with the tender.

Minste nivå(er) av standarder:

Service providers are required to have good financial solidity. The requirement is fulfiled with a credit rating of "Good Credit Worthiness" or better.

Teknisk og faglig kapasitet:

(1) Other documentation required (please state below).

- Documentation of the ability to fulfil the contract. Description of the service provider's technical capacity and professional qualification. Regarding capacity, a description of relevant units at the service provider is required. Regarding qualifications, a short overview of general relevant competence at the service provider is required. Persons shall not be named and CVs shall not be sent.

- Documentation of experience: Description of the service provider's three to five most important relevant contracts in the lat three years, including their system/product, technology, value, role/area of responsibility, date and recipient. If the value cannot be given for confidentiality reasons, service providers are asked to state the number of hours/manlabour years provided by the service provider. The name and contact information of a contact person at the reference customer who can confrim the information must be provided upon request.

- Documentation of quality assurance: Account of the company's quality assurance system and any certificates issued by independent bodies.

A short description of the service provider's central processes relevant for ensuring quality of the service. The description must include methodology/processes for the start up project, further development and maintenance services.

Minste nivå(er) av standarder:

A very good ability to fultil the contract is required.

Considerable experience from similar contracts is required.

Good and suitable methods for quality assurance are required.

Prosedyre
Minste antall kandidater: 3
Største antall kandidater: 5
Objektive utvelgelseskriterier:

Degree of fulfilment of:

- ability to fulfil the contract 50 %

- experience 40 %

- quality assurance 10 %

Dato for utsendelse av invitasjoner: 2014-01-06 📅
Språk
Andre språk: Norwegian

Oppdragsgiver
Kontakt
Kontaktpunkt: Sølvi Kristiansen
Internettadresse: www.nav.no 🌏
Adresse til kjøperprofilen: http://www.doffin.no//search/Search_AuthProfile.aspx?ID=AA0005 🌏
Navn: Arbeids- og velferdsdirektoratet, Økonomiavdelingen, Anskaffelsesseksjonen
URL for deltakelse: www.nav.no 🌏
Kilde: OJS 2013/S 206-357777 (2013-10-22)

Kunngjøring om tildeling av kontrakt (2014-08-15)
Gjenstand
Anskaffelsens omfang
Totalverdi for anskaffelsen: 68 000 000 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Oppdragsgiver
Kontakt
E-post: solvi.kristiansen@nav.no 📧
Faks: +47 21071010 📠

Referanse
Datoer
Sendt dato: 2014-08-15 📅
Publiseringsdato: 2014-08-20 📅
Identifikatorer
Kunngjøringsnummer: 2014/S 158-285131
Refererer til kunngjøring: 2013/S 206-357777
OJ-S-utgave: 158

Gjenstand
Anskaffelsens omfang
Referansenummer: 13/4352

Prosedyre
Tildelingskriterier
Kriterium: 1. Quality (70)
2. Total costs (30)

Tildeling av kontrakt
Dato for kontraktinngåelse: 2014-06-17 📅
Navn: Viju Norge AS
Postadresse: Luramyrveien 79
Poststed: Sandnes
Postnummer: 4313
Land: Norge 🇳🇴
Informasjon om tilbud
Antall mottatte tilbud: 3

Oppdragsgiver
Identitet
Nasjonalt registreringsnummer: 889640782
Kontakt
URL for dokumenter: https://kgv.doffin.no/ctm/Supplier/Documents/Folder/1638 🌏

Utfyllende informasjon
Klageinstans
Informasjon om frister for klage: The appeals deadline is 27.6.2014 at 24.00.
Kilde: OJS 2014/S 158-285131 (2014-08-15)

Nye anskaffelser i relaterte kategorier 🆕

Radio-, fjernsyn-, og telekommunikasjon samt tilhørende utstyr (12 nye anskaffelser)

Overføringsutstyr for radiotelefoni, radiotelegrafi, radiokringkasting og fjernsyn (3)

Radiosendere med mottakere