Collaborative Solution for remote users, experts and employees

Nasjonalt organ for kvalitet i utdanningen (NOKUT)

Suppliers are hereby invited to participate in a competition to be NOKUT's supplier with complete responsibility for a solution for an electronic interaction within NOKUT and for experts, and external users.
NOKUT has recently been given a broader mandate and more tasks, while the demand for services and the number of applications has increased. Despite the increase in the number of employees, there is not sufficient capacity to process all requests within specified deadlines. There is a clear desire from NOKUT's employees and managers as well as external users to change and streamline the application process.
The current ICT tools are characterized by:
- Many ways to interact (electronic, telephone, and paper-based);
- Independent systems and little harmonization of information;
- Inadequate process support;
- Information stored both electronically and on paper (duplication, scanning and little reuse);
- Lack of oversight and management information.
An ICT strategy has been adopted for the period 2012-2015 that provides a framework for acquiring and implementing a collaboration tool for employees, partners and external users. In 2013 NOKUT will choose a supplier of a collaborative solution, which will support the application processes renewed by external users, for experts and employees to working more intelligently in a joint collaborative solution. The Collaborative solution must be based upon self-service, a high degree of automation and effective interaction which is also in line with the Government's ambitions for digital government (Digitization Programme). The object of the procurement is to choose a supplier that offers a platform for interaction that can be developed in relation to the aims as described and current priorities.
Note: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=294057

Frist
Fristen for mottak av tilbud var 2013-06-10. Anskaffelsen ble publisert 2013-05-10.

Leverandører
Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

• • Visma Consulting AS

Hvem?

• • Nasjonalt organ for kvalitet i utdanningen (NOKUT)

Hva?

• • Programvare og informasjonssystemer › Nettverks, internett og intranett programvare
• • Programmering i forbindelse med programvarepakker › Programmering i forbindelse med systemer og brukerprogrammer