System for performance management in the Health Directorate

Helsedirektoratet

The Health Directorate would like to enter into a contract for the procurement and implementation of a standard system for performance management, including assistance with implementation. The aim is that the system has functionality that covers the directorate's need within the following management processes/activities:
— Planning and budgeting o Planing the entity's activities based on the internal strategic plan and the award letter from the Ministry (entity plans).
— Budgeting.
— Reporting and follow up internaly and externally.
— Reporting and follow up of entity plans and performance indicators o Financial reporting, including an option for prognosis.
— Risk management of targets and tasks in accordance with government guidelines.
The system will be used by all of the Health Directorate's 6 divisions and approx. 36 departments. Users of the system will initially be managers (the top management, division directors, department directors, section managers, project managers), the Planning and Finance Department (system owner) and finance employees in the divisions and departments.
The Directorate envisages a possible implementation divided into phases, with the estimated total number of active users in the short term being approx. 150-200, but the system must allow for most of the Directorate's employees using the system in the long term.
Emphasis will be put on the chosen system being intuitive and user friendly, both for users without special qualifications and for super users/system administrators. Furthermore the Health Directorate has an extencive need for planing and reporting on assignments that are not easily quantifiable, and it will therefore be important that the system has good options for this, including, amongst other things, dealing with and presenting text and status symbols. The system ought to appear as one integrated system, where information is reused across the system.
NOTE: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=273621.

Frist

Fristen for mottak av tilbud var 2012-12-21. Anskaffelsen ble publisert 2012-11-21.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

• Corporater AS

Hvem?

• Helsedirektoratet

Hva?

Hvor?

• Norge

Anskaffelseshistorikk

Dato	Dokument
2012-11-21	Kunngjøring av konkurranse
2013-06-18	Kunngjøring om tildeling av kontrakt

Kunngjøring av konkurranse (2012-11-21)
Gjenstand
Anskaffelsens omfang
Tittel: business transaction and personal business software package
Antall eller omfang:

The Health Directorate would like a contract for 7 years. There will be a need for licences/licence maintenance and administration assistance during the entire contract period. In addition there wil be a need for considerable configuration assistance during the first 3-4 years of the contract. The configuration of the contract in the first phase will at a minimum cover functionality for entity planning, budgeting, performance indicators, prognosis and reporting. In the final years of the contract period, only licence maintenance and system maintenance/administration support will be needed, including more limited assistance with configuration changes.

Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land
Felles innkjøpsordliste (CPV)
Kode: Programvare relatert til forretningsvirksomhet 📦

Prosedyre
Prosedyretype: Konkurranse med forhandling
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Departement eller annen nasjonal eller føderal myndighet
Navn på tildelende myndighet: Helsedirektoratet
Postadresse: Postboks 7000 St. Olavs plass
Postnummer: 0130
Poststed: Oslo
Kontakt
Internettadresse: http://www.helsedirektoratet.no 🌏
E-post: postmottak@helsedir.no 📧
Telefon: +47 81020050 📞

Referanse
Datoer
Sendt dato: 2012-11-21 📅
Innleveringsfrist: 2012-12-21 📅
Publiseringsdato: 2012-11-24 📅
Identifikatorer
Kunngjøringsnummer: 2012/S 227-374067
OJ-S-utgave: 227
Tilleggsinformasjon
(NT Ref:273739).

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:

— Planning and budgeting o Planing the entity's activities based on the internal strategic plan and the award letter from the Ministry (entity plans).

— Budgeting.

— Reporting and follow up internaly and externally.

— Reporting and follow up of entity plans and performance indicators o Financial reporting, including an option for prognosis.

— Risk management of targets and tasks in accordance with government guidelines.

The system will be used by all of the Health Directorate's 6 divisions and approx. 36 departments. Users of the system will initially be managers (the top management, division directors, department directors, section managers, project managers), the Planning and Finance Department (system owner) and finance employees in the divisions and departments.

The Directorate envisages a possible implementation divided into phases, with the estimated total number of active users in the short term being approx. 150-200, but the system must allow for most of the Directorate's employees using the system in the long term.

Emphasis will be put on the chosen system being intuitive and user friendly, both for users without special qualifications and for super users/system administrators. Furthermore the Health Directorate has an extencive need for planing and reporting on assignments that are not easily quantifiable, and it will therefore be important that the system has good options for this, including, amongst other things, dealing with and presenting text and status symbols. The system ought to appear as one integrated system, where information is reused across the system.

NOTE: To register your interest in this notice and obtain any additional information please visit the Doffin Web Site at http://www.doffin.no/Search/Search_Switch.aspx?ID=273621.

Beskrivelse av opsjoner:

The contract shall apply for the Health Directorate, but an option is also wanted for Helfo to join the contract during the first 3 year period. It is estimated that 100-150 users at Helfo initially will use the system. Whether this option will be executed depends on the choice of system and to what degree it fits Helfo's needs.

For both organizations an option is requested for functionality supporting resource budgeting and resource management. It is at present considered likely that this option will be executed.

Furthermore options are wanted for functionality for competence management and balanced scorecard. It is more uncertain as to whether these options will be executed.

Varighet: 84 måneder
Utførelsessted
Hovedsted eller utførelsessted: Oslo, Norway.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:

(1) Company registration certificate.

(2) Value added tax certificate (National requirement).

(3) Company tax certificate (National requirement).

(4) Self-declaration in compliance with Appendix 2 (HSE) of the Norwegian procurement regulations (National requirement).

Økonomisk og finansiell stilling:

(1) Other documentation required.

The Health Directorate will obtain information on the tenderer's finances from diagnose.purehelp.no. If a service provider believes that these sources will not give a correct or sufficient picture of the service provider's economic and financial capacity, the service provider must enclose a justification for this and relevent documentation.

Minste nivå(er) av standarder:

— Sufficient financial capacity to fulfil the contract,

— Credit worthy.

Teknisk og faglig kapasitet:

(1) Other documentation required.

1. A short description of the company's:

— competence profile,

— quality assurance system (with a copy of any certifications),

— capacity, limited to the parts of the company that are relevant for fulfilment of this contract.

2. At least 2 references from the public sector for deliveries in the last 3 years.

3. Short description/summary of the software components that the service provider can offer and how these support the awarding authority's primary need as stated in point 1.2.2.

Minste nivå(er) av standarder:

1. Sufficient professional and organisational capacity to fulfil the contract.

2. Experience from equivalent assignments.

3. Able to offer software with functionality that covers the awarding authority's primary need as stated above.

Kontraktutførelse
Hovedfinansieringsvilkår og betalingsordninger og/eller henvisning til relevante bestemmelser som regulerer dem:

— Payment in accordance with progress,

— 30 days payment deadline from the invoice date.

Prosedyre
Minste antall kandidater: 3
Største antall kandidater: 5
Objektive utvelgelseskriterier:

Service providers are asked to provide up to 10 reference projects, of which 2 are to have contact information to the customer. Which service providers are invited to participate in the competition, will be decided based on an assessment of the following selection criteria:

— Selection criterium (UK1) – weighting 50 %: The relevance of the customer deliveries.

— Selection criterium (UK2) – weighting 30 %: Competence profile.

— Selection criterium (UK3) – weighting 20 %: Ability to deliver.

For UK1 emphasis will be put on what functionality has been implemented in the reference projects and to what degree this is equivalent to the Health Directorate's need as stated above.

For UK2 the Health Directorate will make an assessment of to what degree the referene projects have given the service provider competence on public performance management.

For UK3 the awarding authority will contact the two references that are given with contact information. The feedback from the customers will form the basis for an assessment of the service provider's project execution and follow up after the completed delivery.

Dato for utsendelse av invitasjoner: 2013-01-04 📅
Språk
Andre språk: Norwegian.

Oppdragsgiver
Identitet
Navn på tildelende myndighet: Helseøkonomiforvaltningen (Helfo)
Kontakt
Kontaktpunkt: Resepsjonen
Internettadresse: www.helsedirektoratet.no 🌏
Adresse til kjøperprofilen: http://www.doffin.no//search/Search_AuthProfile.aspx?ID=AA11509 🌏
Navn: Helsedirektoratet
Kontaktpunkt: Truls Losnegaard
URL for ytterligere informasjon: www.helsedirektoratet.no 🌏
URL for deltakelse: www.helsedirektoratet.no 🌏
URL for dokumenter: www.helsedirektoratet.no 🌏

Utfyllende informasjon
Klageinstans
Samme som: Kontakt
Kilde: OJS 2012/S 227-374067 (2012-11-21)

Kunngjøring om tildeling av kontrakt (2013-06-18)
Gjenstand
Anskaffelsens omfang
Tittel: Business transaction and personal business software package
Totalverdi for anskaffelsen: 25 000 000 💰
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt

Prosedyre
Tilbudstype: Ikke aktuelt

Referanse
Datoer
Sendt dato: 2013-06-18 📅
Publiseringsdato: 2013-06-21 📅
Identifikatorer
Kunngjøringsnummer: 2013/S 119-204638
Refererer til kunngjøring: 2012/S 227-374067
OJ-S-utgave: 119
Tilleggsinformasjon
(NT Ref:297919)

Prosedyre
Tildelingskriterier
Kriterium: 1. Delivery - functionality (30)
2. Delivery - userfriendliness (20)
3. Delivery execution (20)
4. Lifecycle costs (30)

Tildeling av kontrakt
Dato for kontraktinngåelse: 2013-04-26 📅
Navn: Corporater AS
Postadresse: Ipark, Prof. Olav Hanssensvei 1
Poststed: Stavanger
Postnummer: 4068
Land: Norge 🇳🇴
Internettadresse: www.corporater.com 🌏
Informasjon om tilbud
Antall mottatte tilbud: 3

Utfyllende informasjon
Klageinstans
Poststed: 0130
Postnummer: Oslo
Kilde: OJS 2013/S 119-204638 (2013-06-18)

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