MA2507/12E. Maintenance agreement for suite client security software

Norsk rikskringkasting AS

NRK requests a maintenance agreement for Symantec Endpoint Protection (SEP) suite client security software.
NRK’s SEP solution is operated daily by NRK's IT personnel. It is desirable that the supplier assumes responsibility for everything around this solution and also the daily operation of the system, to ensure a stable operation and further development of the solution.
This involves:
— Consultancy and input,
— Support Agreement with rapid response and guaranteed response time,
— Pro-active service, in the form of notification of critical events and product-specific updates,
— Maintenance of licenses.
The supplier shall ensure that NRK’s employees have a smooth experience during the contract period. This means that viruses and malware shall be stopped and removed quickly and efficiently and that NRK's IT personnel have control of the situation at all times. In contrast, NRK's production has a desire for quick and functional manufacturing systems without hassle and encumbrance.
Award authority uses Mercell Sourcing Service for this tender process. To register your interest in this tender as well as gaining access to documents, click on the link below or copy and paste this link into your browser.
http://permalink.mercell.com/34541535.aspx. Then follow the instructions on the web site.

Frist

Fristen for mottak av tilbud var 2012-08-02. Anskaffelsen ble publisert 2012-06-20.

Leverandører

Følgende leverandører er nevnt i tildelingsbeslutninger eller andre anskaffelsesdokumenter:

Hvem? Hva? Hvor?
Anskaffelseshistorikk
Dato Dokument
2012-06-20 Kunngjøring av konkurranse
2012-08-20 Kunngjøring om tildeling av kontrakt
Kunngjøring av konkurranse (2012-06-20)
Gjenstand
Anskaffelsens omfang
Tittel: anti-virus software package
Metadata for kunngjøring
Originalspråk: engelsk 🗣️
Dokumenttype: Kunngjøring av konkurranse
Kontraktens art: Tjenester
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS)
Felles innkjøpsordliste (CPV)
Kode: Anti-virusprogramvare 📦

Prosedyre
Prosedyretype: Åpen anbudskonkurranse
Tilbudstype: Innlevering for alle delkontrakter
Tildelingskriterier
Det mest økonomisk fordelaktige tilbudet

Oppdragsgiver
Identitet
Land: Norge 🇳🇴
Type tildelende myndighet: Regional eller lokal myndighet
Navn på tildelende myndighet: Norsk rikskringkasting AS
Postadresse: Bjørnstjerne Bjørnsons plass 1
Postnummer: 0340
Poststed: Oslo
Kontakt
E-post: thor.anders.mathisen@nrk.no 📧
Telefon: +47 23048353 📞
Faks: +47 23048958 📠

Referanse
Datoer
Sendt dato: 2012-06-20 📅
Innleveringsfrist: 2012-08-02 📅
Publiseringsdato: 2012-06-22 📅
Identifikatorer
Kunngjøringsnummer: 2012/S 118-195620
Refererer til kunngjøring: 2011/S 248-404414
OJ-S-utgave: 118
Tilleggsinformasjon
(NT Ref:261173).

Gjenstand
Anskaffelsens omfang
Kort beskrivelse:
NRK requests a maintenance agreement for Symantec Endpoint Protection (SEP) suite client security software.
NRK’s SEP solution is operated daily by NRK's IT personnel. It is desirable that the supplier assumes responsibility for everything around this solution and also the daily operation of the system, to ensure a stable operation and further development of the solution.
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This involves:
— Consultancy and input,
— Support Agreement with rapid response and guaranteed response time,
— Pro-active service, in the form of notification of critical events and product-specific updates,
— Maintenance of licenses.
The supplier shall ensure that NRK’s employees have a smooth experience during the contract period. This means that viruses and malware shall be stopped and removed quickly and efficiently and that NRK's IT personnel have control of the situation at all times. In contrast, NRK's production has a desire for quick and functional manufacturing systems without hassle and encumbrance.
Vis mer
Award authority uses Mercell Sourcing Service for this tender process. To register your interest in this tender as well as gaining access to documents, click on the link below or copy and paste this link into your browser.
http://permalink.mercell.com/34541535.aspx. Then follow the instructions on the web site.
Antall mulige forlengelser: 1
Referansenummer: 2012/684
Utførelsessted
Hovedsted eller utførelsessted: Marienlyst, Oslo, Norway.

Juridisk, økonomisk, finansiell og teknisk informasjon
Vilkår for deltakelse
Egnethet til å utøve yrkesvirksomheten:
(1) Company registration certificate;
(2) Value added tax certificate (national requirement);
(3) Company tax certificate (national requirement);
(4) Self-declaration in compliance with Appendix 2 (HSE) of the Norwegian procurement regulations (national requirement).
Økonomisk og finansiell stilling:
Accounts:
—The company's annual accounts with auditor's notes for the last two years shall be submitted.
Credit evaluation:
—Credit/solidity evaluation and bankruptcy predictions from a recognised credit rating company shall be attached to the qualification application. The evaluation must provide information about (1) credit rating and (2) degree of bankruptcy risk (bankruptcy predictions),
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— The assessment must not be older than 6 months from the tender deadline.
Minste nivå(er) av standarder:
Award authority requires that supplier has a sound financial and economic position.
Supplier shall have good solidity that ensures implementation capacity throughout the agreement period.
Teknisk og faglig kapasitet:
Supplier shall demonstrate presence that can handle delivery, user support and service network for NRK, and shall also describe availability.
Supplier shall include a description of their organisation, including the extent to which subcontractors / partners will be used to ensure proper quality and timely deliveries to NRK.

Prosedyre
Tilbudets gyldighetsperiode: 2012-11-02 📅
Dato for åpning av tilbud: 2012-08-02 📅
Åpningssted: Marienlyst, Oslo, Norway.
Sted: Marienlyst, Oslo, Norway.
Språk
Språk: dansk 🗣️
engelsk 🗣️
+ 1 til svensk 🗣️
Andre språk: Norwegian.

Oppdragsgiver
Kontakt
Kontaktpunkt: Thor Anders Mathisen
Adresse til kjøperprofilen: www.nrk.no 🌏

Referanse
Datoer
Startdato: 2012-08-23 📅
Sluttdato: 2016-08-22 📅
Publiseringsdato: 2011-12-24 📅
Identifikatorer
Referansenummer tildelt av oppdragsgiver: 2012/684
Kunngjøringsnummer i OJ S: 2011/S 248-404414
Kilde: OJS 2012/S 118-195620 (2012-06-20)
Kunngjøring om tildeling av kontrakt (2012-08-20)
Gjenstand
Metadata for kunngjøring
Dokumenttype: Kunngjøring om tildeling av kontrakt
Forskrift: Det europeiske økonomiske samarbeidsområdet (EØS), med deltakelse av GPA-land

Prosedyre
Tilbudstype: Ikke aktuelt

Oppdragsgiver
Identitet
Type tildelende myndighet: Nasjonalt eller føderalt byrå/kontor
Kontakt
Internettadresse: http://www.nrk.no 🌏

Referanse
Datoer
Sendt dato: 2012-08-20 📅
Publiseringsdato: 2012-08-22 📅
Identifikatorer
Kunngjøringsnummer: 2012/S 160-266929
Refererer til kunngjøring: 2012/S 118-195620
OJ-S-utgave: 160
Tilleggsinformasjon
(NT Ref:265703).

Gjenstand
Utførelsessted
Hovedsted eller utførelsessted: Marienlyst, Oslo.

Prosedyre
Tildelingskriterier
Kriterium: 1. Price- and pricemechanism (45)
2. Offered competence (40)
3. Maintenance, serivce and support (15)

Tildeling av kontrakt
Dato for kontraktinngåelse: 2012-08-06 📅
Navn: Syscom As
Postadresse: Sørkedalsveien 6
Poststed: Oslo
Postnummer: 0330
Land: Norge 🇳🇴
Informasjon om tilbud
Antall mottatte tilbud: 1
Kilde: OJS 2012/S 160-266929 (2012-08-20)
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