Payment systems, school fruit scheme

Opplysningskontoret for frukt og grønnsaker

The Information Bureau for fruits and vegetables, henceforth referred to as the Awarding Authority, administers the school fruit scheme directed towards primary schools. This scheme which includes all of Norway’s primary schools (grades 1-7 schools) is a service for a subsidised fruit system where mainly parents, shall pay for the fruit. For the next agreement period, the Awarding Authority expects that approx. 35 000 parents will pay by cards in August/September and approx. 25 000 in January.
In order to administer the parental payment system, the Awarding Authority has prepared an administration system for the web site skolefruktsys.no. The Awarding Authority’s employees, fruit wholesalers and parents are integrated in the system. E.g. new orders from parents will automatically occur as pick lists at the fruit suppliers.
When parents order fruit they will go through various steps in skolefruktsys.no until they arrive at step 5 which involves the actual payment. This tender notice includes the parental payment system. The contract period is from August 2012 until July 2016. If alterations of political framework conditions occur, e.g. that the parental payment system is concluded, the agreement can be mutually terminated within a 3 months period.
The Awarding Authority prefers to enter into an agreement with one supplier who shall attend to all tasks in relation to payment of cards. This supplier, henceforth referred to as the tenderer, can engage sub-suppliers in order to offer a total service.
Requirements in relation to deliveries:
1. Ordinary card transaction.
The Awarding Authority must have a card system which is user-friendly and where approx. all payments are successful in first attempt;
2. Invoice.
It has become an increasing requirement for generating invoices to customers. This particularly applies for schools which pay for several pupils concurrently. The tenderer must outline a total system for such invoicing which includes distribution of invoices, reminder routines and how to follow up paid invoices;
3. Development of new technological systems.
The Awarding Authority and Skolefrukt.no wish to appear as innovative and have the latest technological systems. The Awarding Authority therefore requests that the tenderer present suggestions on what can be developed in short term and during the agreement period. It is an objective to make the parental payment system as simple as possible;
4. The tenderer shall preferably be a full-range supplier.
If possible, the Awarding Authority will prefer to deal with one supplier for these types of services. It is therefore preferred that the Tenderer enter into an agreement with sup-suppliers for deliveries which are included in a total service. The Awarding Authority would also prefer that the tenderer has an agreement in relation to user location/card acquirer. The tender must also state other sub-suppliers included in the requested service.
As an alternative the tenderer can submit tender for a direct agreement between customer and user location/card acquirer. If the Tenderer does not wish to include user location/card acquirer in the agreement, a description of the function the user location/card acquirer will have in a total system shall be given;
5. Reporting responsibilities from the Awarding Authority.
The tenderer must specify which requirements the Awarding Authority has in relation to reporting responsibilities.
Note: To register your interest in this notice and obtain any additional information please visit the Doffin web site at http://www.doffin.no/Search/Search_Switch.aspx?ID=243751.

Frist
Fristen for mottak av tilbud var 2012-01-04. Anskaffelsen ble publisert 2011-11-16.

Hvem?

• • Opplysningskontoret for frukt og grønnsaker

Hva?

• • Magnetkort › Betalkort eller debetkort
• • Formidlingstjenester i forbindelse med bankvesen og investeringer › Bankformidlingstjenester